26 Operational Procedures Jobs

The ideal candidate will be responsible for overseeing all financial operations, including budgeting, forecasting, and financial planning. You will manage cash flow, investment, and capital structure strategies while ensuring compliance with accounting and financial reporting standards. Additionally, you will lead financial audits and coordinate with external auditors and consultants. In terms of operational leadership, you will manage non-core departments such as Human Resources, Legal, Accounts, and Admin. You will be tasked with developing and implementing operational policies and procedures to enhance efficiency and overseeing risk management and legal activities related to business operations. As a key aspect of this role, you will lead, motivate, and develop a high-performing finance and operations team. You will also be expected to promote a culture of high performance and continuous improvement within the team. You will be responsible for preparing and presenting financial and operational reports to the CEO and board members, ensuring that all business operations comply with legal and regulatory requirements. Furthermore, you will manage relationships with external stakeholders, including financial institutions, legal advisors, and regulatory bodies. The ideal candidate should have a proven track record of at least 4 years in financial management and operations, preferably in the IT or related sector. A Master's degree in Finance, Accounting, Business Administration, or a related field is required, with an MBA or CPA being highly preferred. Strong leadership skills, excellent communication, organizational, and analytical skills, as well as proficiency in financial software and systems, are essential for this role. The ability to work independently and as part of a collaborative team, along with strong analytical and problem-solving skills, will be crucial. Adaptability and a willingness to take on new challenges are also key traits we are looking for. In return, we offer office hours of 5 days a week with the first and third Saturday working, from 10:00 A.M to 7:30 P.M. You will be joining a small and friendly team culture with high exposure to learning in different domains. Other benefits include increments as per market standards, Provident Fund, Medical Insurance, and Leave Encashment. Requirements: - Proven 4+ years of experience in financial management and operations, preferably in the IT or related sector - Master's degree in Finance, Accounting, Business Administration, or a related field; MBA or CPA highly preferred - Strong leadership skills with the ability to manage multiple departments - Excellent communication, organizational, and analytical skills - Proficiency in financial software and systems - Ability to work independently and as part of a collaborative team - Strong analytical and problem-solving skills - Adaptability and willingness to take on new challenges Benefits: - Office Hours: 5 days a week with first and third Saturday working - Office Timing: 10:00 A.M to 7:30 P.M - Small and friendly Team Culture with high exposure to learning in different domains - Increment: As per market standards - Provident Fund - Medical Insurance - Leave Encashment,

Required Skills Behavioral | Microland Skills | Customer Centricity Functional | Asset Management | Asset Operation Technology | Telecom NOC Operations | Incident Management Functional | IT Operations Management | Operational Procedures Behavioral | Aptitude | Tasks Related Skills Behavioral | Language Proficiency | English Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | Any Certification Details: Asset handling: a) Aid movement of assets b) Assist in the receiving and shipping department in logging all incoming inventory purchases. c) Maintain records of all transfers and disposals. Inventory Management: a) Reconcile the inventory records for a complete and accurate count. b) Assists loss prevention departments with any investigation when required. c) Work on inventory control software. Service Desk: a) Train junior members on internal and external interaction b) Handle software request and cater end-user requirement. License Requirements: a) Support SW publishers audit(s) awareness in mitigating license gaps, penalties, etc b) Maintain track of global purchase, allocation of Licenses and Services

About the job Line of Service Advisory Industry/Sector Not Applicable Specialism SAP Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm's growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations Job Description & Summary: We are looking for a seasoned SAP Basis Responsibilities Perform installation, configuration, and maintenance of SAP S/4HANA systems. o 2. Execute SAP system upgrades, support package installations, kernel updates, and add-on installations. o 3. Manage Transport Management System (TMS) and client administration. o 4. Handle user management, roles, and authorizations in SAP systems. o 5. Manage and monitor SAP HANA databases, including backups, recoveries, and performance optimization. o 6. Execute database upgrades, revisions, and patches. o 7. Hands-on experience with NetWeaver to S/4HANA migration projects. o 8. Knowledge of operating systems (Linux, Windows) and virtualization technologies. o 9. Familiarity with SAP tools like SAP Solution Manager, SWPM, and HDBLCM. o 10.Understanding of high availability (HA) and disaster recovery (DR) configurations. o 11. Experience in cloud environments (e.g., AWS, Azure, GCP) for SAP workloads. o 12. Strong skills in SQL and database scripting Mandatory Skill Sets Provide technical support for SAP landscapes, ensuring compliance with SLAs. 2. Document system configurations, operational procedures, and troubleshooting guides. 3. Conduct root cause analysis and implement solutions for recurring issues Preferred Skill Sets . Excellent problem-solving and troubleshooting abilities. 2. Strong communication and teamwork skills. 3. Ability to prioritize tasks and work under pressure Years Of Experience Required 4 to 8 Years Education Qualification BE/B.Tech/MBA/MCA Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Technology, Master of Business Administration, Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software + 16 more

You will be an integral part of our team as an Assistant Operations Manager, bringing your dynamic, detail-oriented, and experienced approach to ensure the smooth running of daily hotel operations. Your focus will be on maintaining exceptional guest service standards and efficient management practices, utilizing your proven leadership skills, problem-solving abilities, and operational excellence. Your specific responsibilities will include overseeing daily hotel operations across all departments, supervising and training staff to deliver top-tier guest service, addressing guest inquiries and concerns promptly, and assisting in budgeting, financial reporting, and cost control. You will be responsible for ensuring that all hotel services meet quality standards, identifying areas for improvement, managing inventory and supplies, and ensuring compliance with health, safety, and legal regulations. Collaborating across departments for operational efficiency, monitoring and improving operational procedures, coordinating with suppliers and vendors for smooth operations, conducting regular inspections of hotel facilities, and assisting in the development and implementation of marketing and promotional strategies will also be part of your role. Additionally, you will assist in preparing performance reports, analyzing trends to enhance hotel services, and contributing to the overall success of the hotel. This is a full-time position with benefits including Provident Fund and a yearly bonus. The work schedule is during day shifts at the designated in-person work location.,

As a Standard Chartered Relationship Manager in SME Banking, your main responsibility will be to manage and develop relationships with mid-sized and emerging corporates to drive business growth and meet the bank's strategic objectives. You will be expected to provide exceptional customer service by offering financial solutions while effectively managing operational risk and regulatory requirements. You will need to achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Medium Enterprise customers within acceptable risk parameters. Additionally, contributing towards achieving the team's overall target and delivering optimal portfolio return will be crucial. Building effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, colleagues in Client Due Diligence, and partners in Risk, Compliance, other support functions, and Product will also be part of your key responsibilities. To be successful in this role, you should have a minimum of 5 years of relevant experience in serving Business, Commercial, and Corporate clients. Experience in servicing cross-border international businesses is preferred. A proven track record in client relationship management and business development is essential. You should demonstrate a strong understanding of accounting principles, financial modeling, and financial statement analysis. Assessing client creditworthiness, providing key risk considerations and mitigations, and possessing sound product knowledge on trade, cash, lending, and FX are important skills for this role. Furthermore, you should have a strong understanding of local industries, supply and value chains, and the market environment. Knowledge of operational procedures, documentation requirements, banking practices, and regulations related to SME Banking, as well as understanding business guidelines and compliance issues, is necessary. Sound knowledge of financial markets and investment products is also beneficial. Excellent communication and presentation skills are required, along with the ability to identify opportunities and provide innovative approaches to meet client needs. Maintaining a high standard of personal conduct and living the organization's valued behaviors will be expected. Standard Chartered is an international bank that aims to make a positive difference for its clients, communities, and employees. The bank values diversity, challenges the status quo, and embraces new opportunities for growth and improvement. If you are looking for a purposeful career with a bank that makes a difference, Standard Chartered welcomes your unique talents and is committed to celebrating inclusivity and diversity. In terms of benefits, Standard Chartered offers core bank funding for retirement savings, medical and life insurance, with additional flexible and voluntary benefits available in certain locations. There are various time-off options, including annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months), and volunteering leave (3 days), along with minimum global standards for annual and public holidays totaling at least 30 days. Flexible working arrangements, proactive wellbeing support, continuous learning opportunities, and an inclusive, values-driven organizational culture are some of the key offerings at Standard Chartered.,

Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfilment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became Indias fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. All 5 of our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Loans Term loans and working capital solutions for enterprises. Yubi Invest Bond issuance and investments for institutional and retail participants. Yubi Pool End-to-end securitisations and portfolio buyouts. Yubi Flow A supply chain platform that offers trade financing solutions. Yubi Co.Lend For banks and NBFCs for co-lending partnerships. Currently, we have onboarded over 4000+ corporates, 350+ investors and have facilitated debt volumes of over INR 40,000 crore. Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionising the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 650+ like-minded individuals today, who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come, join the club to be a part of our epic growth story. Inviting applications for the role of Trade operations - Stock Broker Roles and Responsibilities - Manage End to End trade execution Via BSE & NSE Exchange - Reconciliation of the trade settlements - Inventory Management - Execute buy and sell orders for debt securities and other financial instruments on behalf of clients/Distributors . - Build and maintain relationships with clients, addressing their inquiries and concerns and providing exceptional customer service. - Monitor market trends, economic indicators, and news events to identify investment opportunities and risks. - Collaborate with research analysts and other team members to develop investment strategies and portfolio recommendations. - Stay updated on industry developments, regulatory changes, and best practices in the brokerage industry. - Identify and address operational challenges, process gaps, and glitches in Daily BAUs. - Continuously enhance operational procedures within the system to align with the organization's scale and scope. - Align with internal compliance and risk & regulatory policies to achieve business process excellence. Qualifications : - Bachelor's degree in finance, economics, business administration, or related field. - 3 to 7 years of experience as a licensed stock broker or investment advisor. - Strong understanding of financial markets, investment products, and trading platforms. - Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients. - Proven track record of achieving sales targets and delivering exceptional client service. - Ability to work independently and collaboratively in a fast-paced, dynamic environment. - Chartered wealth Manager , Fixed income Certifications or NISM certifications if any - Strong Numerical skills required to structure pricing for Fixed Income products. - Excellent interpersonal skills and enjoys working in a highly iterative, agile, and open team environment.,

As a Senior Process Engineer (Onshore) at OCS Services in Kakinada, Andhra Pradesh, you will play a pivotal role in supporting FPSO operations from our onshore base. OCS Services, a trusted leader in the Oil & Gas sector, focuses on Operations & Maintenance, Asset Integrity Management, and Integrated Crew Management, ensuring safety, sustainability, and operational excellence. Your expertise in offshore production processes, subsea systems, and process optimization will be crucial in liaising with offshore teams and maintaining operational performance to industry standards. Your responsibilities will include serving as the Technical Advisor for FPSO operations, providing input to Operational Performance Standards, collaborating with offshore teams for process optimization, and mentoring team members through technical knowledge-sharing. Additionally, you will oversee well management, separation, compression, and gas export processes, ensuring regulatory compliance and utilizing process engineering software tools for optimization and troubleshooting. To excel in this role, you should possess a Master's degree in Chemical Engineering or a relevant discipline, along with 10+ years of experience in process engineering or production operations, with at least 5 years specifically in Oil & Gas or FPSO operations. Hands-on experience with high-pressure gas fields, subsea systems, and topside operations is essential, as well as knowledge of FEED, conceptual & detailed design processes, and simulation tools like HYSYS, PIPESIM, and OLGA. Familiarity with CMMS (SAP / IFS) and maintenance systems, as well as offshore/FPSO experience, is preferred. Key skills and knowledge required for this role include expertise in subsea well operations and FPSO topside processes, a strong understanding of safety standards and regulations, practical knowledge of process simulations and maintenance strategies, and strong leadership, communication, and mentoring abilities. An analytical mindset with attention to detail under pressure, along with fluency in English (written & spoken), will be crucial for success in this position.,

As an Airside Operations Coordinator, you will be responsible for overseeing the efficient departures and arrivals of aircraft. Your key responsibilities will include monitoring and enforcing compliance with safety and security regulations, collaborating with ground handling teams for timely aircraft turnaround, managing airside equipment and facilities, and responding to operational issues and emergencies promptly. You will conduct regular inspections of the airside area to identify and address safety hazards, coordinate with air traffic control and other stakeholders to optimize activities, and ensure adherence to environmental regulations. Additionally, you will play a role in developing operational procedures and policies, conducting risk assessments, and contributing to the continuous improvement of airside operations. To qualify for this role, you should have a Bachelor's degree in Aviation Management, Airport Operations, or a related field. Additionally, you should have 1-3 years of experience in the airports industry, demonstrating your knowledge and expertise in airside operations. If you are passionate about ensuring the smooth functioning of airside operations and are committed to upholding safety, security, and efficiency standards, we invite you to join our team as an Airside Operations Coordinator.,

As an E-commerce Courier Delivery Executive at Shadowfax, you will play a crucial role in ensuring the timely and accurate transportation of goods within Ahmedabad. Your responsibilities will include picking up and delivering customer orders, maintaining a high level of customer service by addressing inquiries and resolving issues promptly, managing logistics effectively, following routing strategies, and conducting doorstep quality checks to ensure the safe delivery of packages. To excel in this role, you should possess strong customer service skills to assist and respond to customer inquiries, along with proficiency in logistics management and transportation. Experience in operational procedures and a background in the Food & Beverage delivery sector would be advantageous. Your dedication to quality service, reliability, and a strong work ethic are essential attributes for success in this position. A high school diploma or equivalent qualification is required for this full-time on-site role. You should also have the ability to navigate using logistics and routing software, as well as familiarity with local routes and areas in Ahmedabad. Join us at Shadowfax, India's largest crowdsourced last-mile delivery platform, and be a part of our mission to provide efficient and sustainable logistics solutions.,

As a Relationship Manager in SME Banking at Standard Chartered, your primary responsibility will be managing and developing relationships with mid-sized and emerging corporates to drive business growth and meet the bank's strategic objectives. You will be expected to provide exceptional customer service by offering financial solutions while also ensuring operational risk and regulatory compliance. Your key responsibilities will include achieving agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Medium Enterprise customers within acceptable risk parameters. Additionally, you will contribute towards achieving the team's overall target and delivering optimal portfolio return. Collaboration and building effective partnerships with other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, colleagues in Client Due Diligence, and partners in Risk, Compliance, and other support functions will be crucial. To excel in this role, you should have a minimum of 5 years of relevant experience in serving Business, Commercial, and Corporate clients. Experience in servicing cross-border international businesses is preferred, along with a proven track record in client relationship management and business development. Strong understanding of accounting principles, financial modeling, and financial statement analysis is essential, as well as the ability to assess client creditworthiness and provide key risk considerations and mitigations. Moreover, you should possess sound product knowledge in trade, cash, lending, and FX, along with a deep understanding of local industries, supply and value chains, and market environment. Knowledge of operational procedures, documentation requirements, banking practices, and regulations related to SME Banking is required. Demonstrating a strong understanding of business guidelines, compliance issues, financial markets, and investment products will be beneficial. Excellent communication and presentation skills are essential for this role, as well as being a motivated self-starter who can identify opportunities and provide innovative approaches to meet client needs. Maintaining a high standard of personal conduct and living by the bank's valued behaviors will be expected. Standard Chartered is an international bank that values diversity and inclusion. If you are seeking a purpose-driven career and want to work for a bank that makes a positive impact, Standard Chartered welcomes your unique talents. The bank provides various benefits including core bank funding for retirement savings, medical and life insurance, flexible working options, proactive wellbeing support, continuous learning opportunities, and a culture that celebrates diversity and inclusion. To learn more about career opportunities at Standard Chartered, visit www.sc.com/careers.,

As an E-commerce Courier Delivery Executive at Shadowfax in Ahmedabad, you will play a crucial role in ensuring the timely and accurate transportation of goods for customer orders. Your responsibilities will include picking up and delivering orders, providing exceptional customer service by addressing inquiries and resolving issues promptly, and conducting doorstep quality checks. Additionally, you will be involved in managing logistics, following routing strategies, and ensuring the safe and efficient delivery of packages. To excel in this role, you must possess strong customer service skills, logistics management expertise, and transportation knowledge. Previous experience in operational procedures and familiarity with the Food & Beverage delivery sector would be advantageous. A high school diploma or equivalent is required, along with a demonstrated ability to navigate using logistics and routing software. Your reliability, work ethic, and knowledge of local routes and areas in Ahmedabad will be essential for success in this position. Join our team at Shadowfax, India's largest crowdsourced last-mile delivery platform, and be a part of our commitment to providing express deliveries with a focus on sustainability using an electric vehicle fleet. Take on this challenging yet rewarding role where you can make a significant impact by ensuring the seamless delivery of goods to our valued customers.,

Monitoring plant equipment, conducting routine checks, and ensure compliance with operational procedures and safety standards. Operating DCS/PLC systems, supporting start-up and shutdown activities, troubleshooting operational issues Required Candidate profile Maintains logs, prepares reports, and assists the Operation Engineer in achieving performance targets and plant availability.

As a Relationship Manager in SME Banking at Standard Chartered, you will play a crucial role in managing and nurturing relationships with mid-sized and emerging corporates to drive business growth and achieve the bank's strategic objectives. Your primary focus will be on delivering exceptional customer service by offering tailored financial solutions while effectively managing operational risks and ensuring compliance with regulatory requirements. Your responsibilities will include: - Meeting individual financial and non-financial targets by acquiring, growing, and retaining profitable Medium Enterprise customers within acceptable risk parameters. - Contributing to the overall team targets and maximizing portfolio return. - Collaborating with various stakeholders such as other Relationship Managers, Credit Analysts, Team Managers, Segment Heads, Client Due Diligence colleagues, and partners in Risk, Compliance, and other support functions to build effective partnerships. To excel in this role, you should possess: - At least 5 years of relevant experience in serving Business, Commercial, and Corporate clients. - Experience in servicing cross-border international businesses. - A proven track record in client relationship management and business development. - Strong understanding of accounting principles, financial modeling, and financial statement analysis. - Ability to assess client creditworthiness and provide key risk considerations and mitigations. - Sound product knowledge in trade, cash, lending, and FX. - Deep understanding of local industries, supply chains, market environment, operational procedures, documentation requirements, banking practices, and regulations related to SME Banking. - Strong grasp of business guidelines, compliance issues, financial markets, and investment products. - Excellent communication and presentation skills. - Motivated self-starter with a knack for identifying opportunities and providing innovative solutions to meet client needs. - Upholding a high standard of personal conduct and embodying the bank's valued behaviors. Standard Chartered is an international bank committed to making a positive impact on its clients, communities, and employees. If you are seeking a purpose-driven career with a bank that values diversity and inclusion, we invite you to join our team. Embrace the opportunity to grow, challenge the norm, and contribute to our mission of driving commerce and prosperity through our unique diversity. In addition to a supportive and inclusive work environment, we offer: - Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits in select locations. - Generous time-off benefits including annual leave, parental/maternity leave, sabbatical, and volunteering leave. - Flexible working arrangements that cater to both home and office locations. - Proactive wellbeing support through digital platforms, development courses, Employee Assistance Programme, and mental health resources. - Continuous learning opportunities for personal and professional growth. - A values-driven organization that celebrates diversity and empowers employees to reach their full potential. Join us at Standard Chartered and be part of a team that values integrity, innovation, collaboration, and long-term sustainability.,

Join us as a Reconciliations Assistant Manager where you will have the opportunity to manage the GRS Production team for Barclaycard. In this role, you will be responsible for overseeing operational and reconciliation-related activities. Your main responsibilities may include managing reconciliation processes, maintaining an advanced working knowledge of the Banking control framework, handling system administration tasks, such as static setup and breaks management, and ensuring efficient reporting processes. The purpose of this role is to provide support to various business areas by assisting with day-to-day processing, reviewing, reporting, trading, and issue resolution. As the Reconciliations Assistant Manager, your key accountabilities will involve collaborating with teams across the bank to align operational processes, identifying areas for improvement, developing and implementing operational procedures and controls to mitigate risks, creating reports and presentations on operational performance, and staying informed about industry trends to implement best practices in banking operations. As an Analyst in this role, you will play a significant role in the work of related teams within the area, partner with other functions and business areas, take responsibility for end results of operational processing and activities, escalate policy breaches as needed, embed new policies and procedures for risk mitigation, advise on decision-making within your area of expertise, manage risk and strengthen controls, and ensure compliance with relevant rules, regulations, and codes of conduct. Furthermore, you will be expected to maintain a deep understanding of how your sub-function integrates with the broader function, as well as the organization's products, services, and processes. You will demonstrate the ability to resolve problems, guide and persuade team members, and communicate complex information effectively. Additionally, you will act as a contact point for stakeholders outside of your immediate function and build a network of contacts both within and external to the organization. All colleagues are required to embody the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship, as well as the Barclays Mindset of Empower, Challenge, and Drive. These values and mindset serve as our moral compass and operating manual for ethical behavior and decision-making.,

Reliance Centro, India's largest fashion store, invites you to be a part of our immersive shopping experience. With 450+ International and national brands under one roof, our focus is to provide a wide range of category options to our shoppers. Currently operating in 24 locations across India with 33 stores and more on the way, Reliance Centro is dedicated to delivering premium styling, quality, and brand options to consumers. From apparel, footwear, handbags, makeup, cosmetics, essentials, to travel packs, we aim to elevate the shopping experience in India. Our stores, averaging at 75,000 sq. ft, serve as an authentic marketplace for exclusive traded labels. We offer a wholesome experience to our customers with in-store activations, lounge areas, convenience spots, and more. At Reliance Centro, we are committed to redefining the shopping experience in India and adding glamour to every shopping trip. As a Department Manager at Reliance Centro in Kochi, Kerala, you will play a crucial role in overseeing daily operations within the department. Your responsibilities will include managing team members, ensuring customer satisfaction, implementing policies and procedures, inventory management, staff training, performance assessments, and maintaining quality standards. Additionally, you will collaborate with other departments to achieve overall business objectives. Qualifications: - Demonstrated leadership and team management skills - Experience in inventory management and implementing operational procedures - Strong customer service and communication abilities - Ability to assess performance and conduct staff training - Proficient in analytical and problem-solving skills - Previous experience in a retail or similar environment is a plus - Bachelor's degree in Business, Management, or related field Join us at Reliance Centro and be a part of a team that is dedicated to providing an exceptional shopping experience to our customers. Experience Centro like never before!,

About Headsup B2B Headsup B2B is an innovative online B2B marketplace revolutionizing raw material sourcing. We're expanding into physical retail and seeking a visionary Retail Store Setup & Operations Manager to build our Franchise retail model from the ground up. About The Role This is a unique opportunity to build our retail presence from scratch. You'll be the architect of our retail stores, owning the entire process from initial concept and strategy to launch and ongoing operations. This is a hands-on, high-impact role where you'll shape the future of our retail division. Key Responsibilities Strategic Planning & Franchise Model Development: Develop the retail strategy and operational plan, defining our Franchise model. Conduct extensive market research and competitive analysis to inform all decisions. Define the target franchisee profile and value proposition. Develop and manage the retail budget. Store Setup & Launch (Multiple Locations): Lead all aspects of new store openings: site selection and analysis, lease negotiations, store design and layout, vendor management and procurement (fixtures, equipment, inventory), licensing and permits, construction oversight, pre-opening marketing, and grand opening execution. Operational Framework Development: Create all operational procedures, policies, and KPIs from scratch, covering inventory management, merchandising, customer service, sales, staffing, security, and all other essential functions. Develop franchise operating manuals and training materials. Implement and manage POS and other retail systems. Franchisee Recruitment & Support: Develop a franchisee recruitment strategy. Assist in the franchisee onboarding process. Provide ongoing support to franchisees, including training, marketing assistance, and operational guidance. Sales & Customer Relationship Management: Develop and execute sales strategies tailored to the B2B customer base. Build and maintain strong relationships with key accounts and local businesses. Implement customer loyalty programs and promotions. Qualifications 5+ years of proven experience in retail store setup and operations (home improvement segment preferred). Demonstrated ability to build retail operations from the ground up, including multiple store launches. Experience in franchise model development and support is highly desirable. Deep understanding of retail operations, B2B customer needs, and the building materials industry. Exceptional leadership, communication, interpersonal, analytical, and problem-solving skills. Proven ability to manage budgets, vendors, and teams. Skills: strategic planning,team leadership,retail,customer relationship management,strategic management,market research,franchise model development,problem-solving,operational procedures,budget management,vendor management,store setup,sales strategies,

Team management: Leading a team of delivery executives to ensure high-quality deliveries and pickups Communication: Sharing directions, setting goals, and implementing new initiatives Conflict resolution: Preventing conflict and resolving it when it arises Team development: Identifying team strengths and weaknesses, and helping team members grow through training and learning opportunities Goal setting: Setting clear goals and ensuring the team reaches them Project management: Managing project progress, allocating resources, and developing project schedules Team motivation: Supporting team motivation and performance Customer escalations: Handling customer escalations and ensuring hub compliance Operational procedures: Ensuring team adherence to operational procedures Reports: Preparing daily reports and managing ERP transactions Last mile operations Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Yearly bonus Ability to commute/relocate: Hosur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Logistics: 3 years (Required) Work Location: In person,

Key Responsibilities: Perform installation, configuration, and administration of RHEL servers and OpenShift clusters. Monitor system performance and troubleshoot issues across OCP and RHEL environments. Work closely with DevOps and application teams to ensure containerized applications run efficiently and securely. Apply patches, upgrades, and security updates as required. Manage user access, roles, and permissions in a secure manner. Assist in capacity planning, system optimization, and performance tuning. Document operational procedures and system configurations. Collaborate with L1 teams to escalate and resolve complex issues. Maintain compliance with security and audit standards.

Senior Technical Executive Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. (JLL) is looking for a Senior Technical Executive to ensure top-notch preventive maintenance and manage technical services for Accenture. This role focuses on achieving high standards in facility, contract, and procurement management, meeting Key Performance Indicators and Service Level Agreements. What this job involves Financial Management Manage critical spares and coordinate quarterly R&M requirements. Follow up on POs to ensure work completion and invoice submission. Operations Management Execute all engineering & operational procedures. Ensure proper functioning of all facility systems: Electrical, HVAC, PACs, Water, Plumbing, Sanitary, Elevators/Lifts, and Cafeteria equipment. Liaise with vendors for maintenance aligning with manufacturer recommendations. Ensure maintenance schedules & shutdowns are followed. Conduct daily inspections of log books, history cards, and checklists. Guide technical staff to resolve F&S technical issues. Adhere to the annual M&E maintenance schedule and maintain SLA & KPI consistency. Participate in emergency evacuations and manage health & safety. Prepare vendor performance data. Ensure proper use of e-fit facility tools (IMT, VMT, Sites ops modules, Site Inspection Tool) and close PM work orders in 360 facility tool/Archibus. Track and close builder-related queries in QMS monthly. Conduct M&E onboarding and Back to Basics. Ensure mandatory trainings are conducted. Coordinate IC request execution. Conduct interviews for new M&E joiners. Use online work permit tool and upload incidents. Manage tab handovers for equipment readings. Conduct monthly central store, BMS store, and BMS audits. Perform facility walk-arounds. Coordinate with DM team for support. Coordinate VIP client visits with Events team. Ensure timely Seibel ticket closure and analyze repeated complaints. Support all client, internal, and external audits. Ensure functionality of all technology tools. Records Management Prepare and submit daily, weekly, monthly, quarterly, half-yearly & yearly engineering records to the Chief Engineer. Update & maintain daily records (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc.). Estate Management Ensure engineering records are prepared and sent to the Chief Engineer. Inspect critical builder-maintained areas daily (Chiller, HT, DG, LT, LMR, STP, pump rooms). Coordinate daily with builder on diesel/water. Track builder activities as per contract (e.g., FAPA test, Facade glass cleaning). Follow up on builder invoice submissions . Report deviations in builder operation and follow up on closure. Reporting Management Prepare daily, weekly, and monthly reports including DSR, SLA, Engineering, MMR, Energy, and Statutory Compliance. Follow escalation procedures during incidents. Desired Skills and Qualifications Expertise in preventive maintenance and M&E systems. Strong in financial, vendor, and contract management. Proficient with facility management tools. Skilled in auditing, record-keeping, and reporting. Excellent communication and coordination. Knowledge of health & safety and estate management.

Positions Goal To oversee complete engineering and maintenance requirements of the facility. Ensure 100% uptime of all critical equipment Coordinate with vendors for AMC services Deliverable Role/Responsibilities Taking handover from previous shift engineer. Monitoring and Maintain all M&E Related equipment including Electrical Systems, UPS, Lifts, HVAC, Precision A/C, Fire Fighting, Plumbing, Carpentry etc. Establish Engineering & Operational procedures and roll out the same for site staff. Establish contacts with Local authorities on the facility related issues and maintain the relationship. Responsible for all legal & statutory related compliances. Pertaining to facility & engineering Operation Carry out Technical Audits for all installations at periodical intervals Manage M&E scope of the projects to ensure the quality and deliverables with in the stipulated time Review the maintenance/service practices of M&E contracts to deliver quality work Practices in line with the manufactures recommendation Plan & Take responsibility for smooth operations of all mechanical, Electrical, Plumbing installation and civil works pertaining to the facility. Responsible for planning a critical spares list for all installations as per manufactures recommendation and inventory to provide comprehensive facility contract and procurement management for technical service to the client. Responsible for managing 360 portal to update the closure of PPM activitys Responsible for managing IDEA portal to update EHS & IHS related compliance details. Responsible for managing CEWA portal to update Projects, M&E related activity of building for approval and raising CFIR if any incident is occur at site. Responsible for managing CAP Training Program portal for team training. Responsible for managing Help desk portal to track and update the closure for BMS related work order of associates. Responsible to manage group email id for monitoring team response on the associates email for any BMS related assistance. Responsible to raising GRN, RGP, NRGP in security Portal for any kind of spares/assets movement from one location to other location. Responsible for development of all maintenance related scheduled and plans shutdown activities with chief engineer. Periodically inspected the log books, checklist and PPM schedules, SOP & EOP for a batter management of engineering. Work toward ZERO down time and set up the practices to ensure the delivery of seamless service to client. Responsible for ensuring Landlords compliance of availability of all statutory obligations. Responsible for establishing up the maintenance contract to ensure risk mitigation to the client operations. Implement the energy management program to reduce the cost on utilities Responsible for weekend activity, Monthly engineering score card, Monthly return, EHS Report, UPS Load details, Resilience Report, Daily Report, Vendor score card, daily work order tracker and monthly report on M&E covering the maintenance contract, spare parts, Consumption, incident reports etc. Energy management, saving, opportunities, rick management and engineering systems Audits Performance handyman work including, but not limited to carpentry, painting dry wall and plaster Repair, miscellaneous electrical works, miner plumbing repairs, door repair/replacements etc. Conducts daily internal walk through to ensure all fixture and fittings are in good order. Reporting on Job progress, Job schedules and status Implementation of LOTO procedures and various other safety procedures. Monitor the operation of M&E vendor and ensure adherence to SLAs Coordinate/Monitor with landlord and action on areas controlled by them Ensure 100% uptime of all equipments (Electro-mechanical). Ensure planned preventive Maintenance is under taken in accordance with schedules Meeting of all technical service contract. Meeting with Landlord on building related issues. Review the maintenance/service practice of maintenance contractors to delivers quality works Practices in line with manufactures recommendation. Ensure the implementation and management for risk and safety work and practices to reduce any interruption to operations. Manage a program of inspections for all equipments on energy conservation, maintenance. Practice, utility management and risk management procedures Implement and oversee the preventive Maintenance & shutdown program to reduce the risk of sudden failures equipments. Provide training to onsite teams on CEM procedures and implementation. Support service delivery teams on critical equipment maintenance and upkeep Conduct regular audits to ensure that the procedures are being followed and updated as required Audit and undertake corrective action on the exposures to risks. Ensure Compliance with statutory regulations on fire, health and safety standards. Ensure on safety procedures, including crisis management/business continuity and emergency procedures are maintained at all times. Ensure that service delivery teams and onsite contractors undergo health and safety induction prior to deployment. Responsible to maintain to all building related drawings. Develop and implement innovative programs and processes that reduce utility costs, increase productivity and savings. Initiate strategies to achieve measurable improvements in savings in energy consumption To provide administrative support to the Facilities Management & ensure timely and accurate completion of BMS report Processing of all vendor invoices for payment process and Tracking, verifying and filling all JLL and BMS vendor related invoice Liaison with the client Finance team for vendor tax exemption related document Collecting all documents from the vendor for compliance audit Implementation training program with OEM vendor. Key Responsibility Area 100% compliance to Preventive Maintenance plan Maintaining 100% uptime of critical equipment Implementation of initiatives to improve operational efficiencies in facility Education / Yrs. of Experience BE / B.Tech / Diploma in Electrical/electronic & communication/Mechanical Engineering. Minimum experience of 4 to 5 years in critical/corporate environment. People skills and ability to interact with the client staff and demands. PC literacy and proven ability to manage daily activities using various systems. Communication skills, both oral and written. Working knowledge of office Electro-mechanical & Fire Safety infra like electrical system , UPS system, Air-conditioning, FAS & BMS operation. Risk Management and process requirements. To oversee complete engineering and maintenance requirements of the facility. Flexiblefor work 24 x 7 Environment.

Department : 9315 Offshoring - Accounting How you might spend your days (Main Roles & Responsibilities) As an System Consultant (ERP Functional Consultant), you'll be working with a dynamic, multi-disciplinary team where your daily responsibilities include, but not limited to: Responsible for configuration of D365 (Microsoft Dynamics 365 Finance & Operations) and keeping the environments up to date. Documentation of configuration. Defining, setting up, and maintaining security roles. Support SIT / UAT for Finance: Be involved in supporting System Integration Testing (SIT) and User Acceptance Testing (UAT) for finance, stepping in to resolve issues if tests are unsuccessful, based on understanding of configurations, security roles and extensions. Taking responsibilities of for solving Bugs. Support Acubiz Implementation: Support the implementation of Acubiz for expense management and ensure its proper integration with the ERP system. Go-live and Hypercare Support: Provide trouble shooting and support during the go-live phase and hyper care to ensure all systems function correctly and issues both functional but technical are resolved promptly. Staying updated on Microsoft Dynamics 365 updates and new features and contributing to the ongoing operation and configuration of the platform. Development of the ERP Operational Playbook, including operational procedures, release, deployment, and change management processes for ERP. Ensuring governance, support, and continuous improvement of the ERP system. Setting standards for ERP operational processes in the cloud. Flexible to handle any ad hoc requests received from counterpart on related tasks. Who you are (Preferred Competencies) We care about who you are as a person. In the end, how you work, and your energy is what impacts the effort we do as a team. As a person, you: You will be part of a highly competent and strong team that has solid experience in this niche. And you get the opportunity to learn from some of the best. Our team works passionately and dedicated with their tasks. A team that is socially engaged and takes care of each other, but also goes the extra step for their activities. A busy and challenging environment where the days are rarely the same. The opportunity to gain in-depth knowledge of Financial Systems operations, Projects, and Stake holders across all departments. We create the framework for a good learning environment, and you help to fill them. The miles youve walked (Education and Work Experience) In all positions there are some things that are needed, and others a bonus. We believe these qualifications are needed for you to do well in this role: B.com / BBM / BBA / Economics / M.Com / MBA graduate or similar education in a Financial Systems field 4 to 7 years of hands-on proficiency in F&O configurations and second-level problem solving. Proficient in the operation of IT platforms with experience in driving functional change and release processes. Well acquainted with finance processes as well as expense and time management areas Soft skills: Ability to drive continuous improvements. Robust problem-solving skills and an analytical mindset. Strong collaboration skills and a drive to get things done. Enthusiasm for taking the lead in building new processes for ERP support in a cloud environment. Proactive and driven, eager to make a difference and assist in creating a new and modern ERP operational department. Ability to work independently as well as in team. Is interested in working in an energetic environment, value engagement, and want to work with highly skilled colleagues Have very strong stakeholder management and communication skills. Have experience with using MS Dynamics 365, SAP, Oracle, Excel, Projects, as additional advantage. Are fluent in English, spoken and written.

Roles and Responsibilities for Day Shift Timings: The day shift will be 9 hours between 7 AM and 9 PM, including a 1-hour lunch break. We are looking for a motivated and organized Team Lead to oversee our Data Entry & Processing Operations team. In this role, you will be responsible for supervising daily workflows, ensuring data quality and turnaround time, and helping your team grow and perform at their best. Key Responsibilities Lead and manage the Data Processing team responsible for validating land/property-related records for client banks. Plan and allocate daily tasks and monitor the accuracy, speed, and quality of outputs. Conduct regular reviews to track performance, identify challenges, and resolve them in collaboration with other teams. Oversee the Quality Check (QC) process, providing constructive feedback and guidance to improve results. Prepare daily, weekly, and monthly reports on productivity and accuracy. Document operational procedures, recurring issues, and process improvements. Act as the point of contact for coordination with management and other internal departments. Key Skills & Competencies Strong team leadership and people management skills. Excellent organizational and time management abilities. Problem-solving mindset with attention to detail. Hands-on experience with QC processes is an advantage. Ability to identify process gaps and drive continuous improvement. Proficient in Gujarati; working knowledge of English is preferred. Basic digital literacy (Excel, dashboard tools, internal workflow tools). Qualifications Bachelors degree in any discipline (or equivalent work experience). 2 to 4 years of experience in data processing or operational roles. Minimum 1 year of experience in a leadership or supervisory position. Experience in BFSI, real estate, or document-based workflows is a plus. Proficiency in Microsoft Excel or Google Sheets. Basic understanding of image editing software (online tools). Good attention to detail. Ability to manage time effectively and work on multiple tasks.

Overall Role This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time , while maintaining safe working practices throughout all we do. The role actively ensures the day to day service delivery by the Workplace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workplace Experience team to ensure service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. Transforming to the Workplace Team of the future Establish direct relationship with the employeesSingle Point of Contact of employees Respond and close all feedbacks within defined SLAShares observations regarding any misalignment to defined guidelines of the area allocatedHave periodic connects with all point of contactof different business to understand their perspective of serviceExecute employee engagement events & Participate in promotions in line with client expectations Report any concerns or patterns in employee feedback periodically to Assistant ManagerActively encourage an environment that supports teamwork, co-operation, performance excellence and personal successSupport in client specific initiatives such technology roll-outs, benchmarking, best practices etc.Welcoming guests in a friendly and professional way.Addressing and escalating customer complaints.Providing information about varieties of food available, programs and other services.Take daily customer feedback & Maintain good POY score. Making people aware about new food program and offers and specialty. Always maintain grooming standards set by the organization Operations Management Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services Provide comprehensive workplace management for the office premises Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management Coordinate, manage and oversee vendors to perform a wide range of workplace-related services Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Client s Property Services SharePoint When necessary raise risks to Workplace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service as every level Conduct data analysis report when necessary Support with critical out-of-hours issues & participate as a key team member in responses to emergency situations Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workplace Sound like you To apply you need to have: Ideal Experience Excellent verbal and written communication skills A minimum of 3 years in the facility management industry/hospitality industry Other Personal Characteristics Detail focused and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo

OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for occupants of a large upscale modern office with the focus on providing outstanding Experience in the Workspace. Incumbent will have a deep understanding of the Workspace and the surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the employees present. Ideal Experience Bachelor s degree/ Degree in Hotel Management, business or other related field; Experience of 1 - 3 years in hospitality - hotel & aviation Industry / Coworking spaces Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Proficient in MS Office suite Excellent communication verbal and written. MAJOR RESPONSIBILITIES Establish direct relationship with the employees working from the office Single Point of Contact of employees working from office for issues resolution & workspace change within the premises Respond and close all service tickets and feedbacks within defined SLA Shares observations regarding any misalignment to defined guidelines for using office amenities for (incl. data from housekeeping and engineering teams) Have periodic connects with all point of contact of different business to understand their perspective of service Plan and execute employee engagement events in line with client expectations Consolidate feedback to management team regularly for ongoing improvement implementation Report any concerns or patterns in employee feedback periodically to assistant workspace experience manager Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management.

ROLE AND RESPONSIBILITIES OVERALL ROLE This position is responsible for creating Delight by breeding a Customer-Centric Experience for Occupants and Guests within assigned portfolio, with the focus on providing outstanding Experience in the Workspace. This candidate will have a deep understanding of the Workspace and the Surrounding areas and become the single point of contact for daily Workspace needs on the office floors and a counsel to the Guests present. The role acts as an embedded point of contact for the JPMC Global Real Estate ( GRE ) team regarding Workspace activities at a Site level and supports account initiatives by driving consistent implementation and delivery through nudge behaviours. A pivotal aspect of this role is active engagement and interfacing with the lines of business and occupants as the ultimate service recipients. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Creates Occupant Delight Has a natural hospitality-orientated communications acumen Embedded Go To trusted Workspace partner fostering all-level relationships Understands business traits/ cadence/ needs Deep Workspace & Surrounding area knowledge Shares observations regarding any misalignment to nudge behaviours (incl. data from Workspace Delivery team) Single Point of Contact for issues resolution & Workspace change within the premises Problem solves & Resets space on the fly Acts as basic counsel regarding space needs/options as per Workspace Standards Be part of a highly proactive, responsive, dynamic and agile team Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Escalate facilities issues to management team when necessary Consolidate feedback to management team regularly for ongoing improvement implementation Participate in ad-hoc projects when required Client/Stakeholder Management Assist workspace experience manager in Pro-actively developing and managing Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Report any concerns or patterns in employee feedback periodically to workspace experience manager Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Must be customer focused and be proactive in establishing customer relationships Responsible and accountable for all service request Ensure service deliverables are met with SLA and KPI Periodically review all reports and feedback to identify trends and bring changes Respond and close all service tickets and feedbacks within defined SLA Plan and execute employee engagement events in line with client expectations Communicate with users by consolidating feedback to ensure expectations are achieved Escalate facilities issues to management team when necessary Have periodic connects with all point of contact of different business to understand their perspective of service Work with all related parties on timely delivery of all services To undertake continuous floor inspections ensure cleanliness and maintenance is correct Establish direct relationship with the client business units and their neighbourhood community, understand their issues, display confidence and satisfy needs and requirements of all requests Continuous Improvement implementation Conduct data analysis report when necessary Ensure the delivery of all operational requirements as per the client scope of works across site Develop and implement operational procedures and performance measures to ensure simplification and accuracy of work methods, reliability of systems and consistency Drive Client specific initiatives such technology roll-outs, benchmarking, best practices etc. Ensure operations are aligned to financial processes and controls are adhered to at all times to achieve good financial management. Ensure compliance with JLL and client Health, Safety, Environment and Risk Management policies and procedures Ensure data integrity of all systems across the Region and perform audits from time to time Oversee office premises and delivery of hospitality services for users Participate in ad-hoc projects when required CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 8 + years in hospitality - hotel & aviation Industry / Coworking spaces Proven ability to initiate and follow with improvement initiatives, create opportunities for efficiencies and process amendments Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements Strong analytical, organization and administration skills Proficient in MS Office suite An added benefit would be a Bachelor s degree/ Degree in Hotel Management, business or other related field; Excellent communication verbal and written. Experience of leading a young millennial team Critical Competencies for Success (with corresponding I am JLL behaviors') Client Focus & Relationship Management - I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership - I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills - I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking - I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Natural communicator who enjoys engaging at all levels Creative mindset Self-motivated and confident Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures