Dispatch Executive

We are looking for an experienced Dispatch Executive to join our logistics team. The ideal candidate will have 4–5 years of hands-on experience in managing dispatch operations, coordinating with transporters, optimizing cost and delivery timelines, and ensuring timely and damage-free deliveries. Proficiency in Microsoft Excel and a deep understanding of logistics and cost analysis are essential for this role.

Key Responsibilities:

• Coordinate and manage daily dispatch activities to ensure On-Time In-Full (OTIF) delivery performance.
• Analyse logistics costs and take informed decisions based on cost-benefit comparisons across transport modes and service providers.
• Plan, schedule, and monitor shipments to maximize vehicle utilization and minimize empty return loads.
• Maintain and track key logistics KPIs including OTIF, cost per dispatch, vehicle turnaround time, and damage incidents.
• Prepare and manage dispatch documentation such as invoices, e-way bills, GRNs, and delivery challans.
• Coordinate with warehouse, sales, production, and transport teams to ensure seamless dispatch planning and execution.
• Track real-time shipment status and proactively share updates with internal and external stakeholders.
• Identify and implement damage control measures for goods in transit; ensure proper packaging and loading practices.
• Maintain accurate dispatch records in Excel and ERP systems; generate reports for performance and cost tracking.
• Monitor dispatch-ready stock and escalate any inventory shortages impacting delivery timelines.
• Support audits and MIS reporting related to logistics and dispatch.
• Continually look for process improvement opportunities to enhance operational efficiency and reduce logistics spend.

Key Requirements:

• Graduate in any discipline (preference given to candidates with a background in Logistics or Supply Chain).
• 4–5 years of relevant experience in dispatch/logistics operations.
• Strong command over Microsoft Excel – including VLOOKUP, Pivot Tables, IF statements, and dashboard reporting.
• Familiarity with e-way bill generation, transport coordination, freight cost negotiation, and dispatch documentation.
• Working knowledge of ERP systems such as SAP, Tally, or equivalents.
• Sound analytical and problem-solving skills to take major logistics calls independently.
• Good communication and coordination skills for dealing with internal teams and external vendors.
• Proven track record in managing logistics KPIs and driving performance improvements.
• Ability to work in a fast-paced environment and handle multiple priorities effectively.