DVK हैंडीक्राफ्ट में एक जिम्मेदार और मेहनती पैकिंग बॉय की तलाश है जो हस्तशिल्प वस्तुओं को छांटने और पैक करने में सहायता कर सके। इस भूमिका में वस्तुओं को सुरक्षित और सही तरीके से पैक करना आवश्यक है ताकि ट्रांसपोर्ट में कोई नुकसान न हो। मुख्य जिम्मेदारी: हस्तशिल्प उत्पादों को आकार, प्रकार या ऑर्डर के अनुसार छांटें। वस्तुओं को उचित सामग्री का उपयोग कर सावधानीपूर्वक पैक करें ताकि वह नुकसान से सुरक्षित रह सके। शिपिंग एवं डिलीवरी विवरण के साथ पार्सल को सही ढंग से लेबल करें। पैक किए गए वस्तुओं की विविधता और ऑर्डर लिस्ट के साथ मिलान करें। पैकिंग क्षेत्र की सफाई और व्यवस्था बनाए रखें। ट्रान्सपोर्ट के लिए पार्सल लोड करने में मदद करें। हर दिन के लक्ष्य को पूरा करने के लिए तेजी से काम करें। आवश्यक कौशल और योग्यता: पैकिंग और fragile आइटम संभालने का मूल ज्ञान। ध्यान देने की क्षमता और सटीकता। लंबे समय तक खड़ा रहने और काम करने की क्षमता। समय प्रबंधन और टीमवर्क में दक्षता। पूर्व अनुभव वांछनीय है, लेकिन जरूरी नहीं। कार्य स्थिति: वर्कशॉप या गोदाम के अंदर।

About the job: Key responsibilities: 1. Customer Interaction: Handle inquiries, complaints, and requests via phone, email, chat, or social media. Initiate contact with customers for issue resolution and follow-ups. 2. Issue Resolution: Identify and resolve customer issues in a timely manner. Escalate complex issues when necessary. 3. Communication Skills: Communicate information clearly and empathetically. Record and document customer interactions. 4. Process Improvement: Gather feedback for process improvement. Propose improvements based on customer feedback. 5. Cross-Functional Collaboration: Collaborate with other departments. Provide product feedback to relevant teams. 6. Time Management: Manage time effectively for high-volume support. Priorities and address urgent issues promptly. 7. Compliance: Ensure adherence to company policies and regulations. Protect customer data and privacy. 8. Multichannel Support: Provide consistent support across various channels. 9. Documentation: Maintain detailed records of customer interactions. Provide regular reports on support trends. This streamlined list highlights the core responsibilities of a Customer Support Executive in a more concise format. Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Jaipur only Salary: ₹ 2,02,000 - 2,55,000 /year Experience: 1 year(s) Deadline: 2025-06-20 23:59:59 Other perks: Health Insurance Skills required: Client Relationship and Customer Support About Company: A beautiful melange of art, and artisans, DVK Handicrafts is a medium that celebrates local Indian crafts globally. Working in harmony with the immensely passionate artisans of our village, we present to you our culturally rooted products that are an ode to Indian handicrafts. Providing a platform to such groundbreaking artisans of our hometown and taking their talent to the world gives us strength, mission, and a sense of purpose. We are DVK Handicrafts - an artisan-driven manufacturing, exporting, and wholesale supply company launched in 2015 in our homeland, Rajasthan. We offer an extensive range of bedroom, dining, clothing, and home decor, all in our authentic hand-block prints, Shibori, Indigo, Dabu print, and other stitching and printing processes. Our collection consists of products in 100% cotton fabrics that last you a lifetime and become a part of your home.

We are dedicated to expanding our online sales and are looking for an experienced E-Commerce Manager to oversee our operations on ETSY, Amazon, and eBay. Job Overview: We are seeking a results-driven E-Commerce Manager to manage and optimize our online stores on ETSY, Amazon, and eBay. The ideal candidate will have extensive experience in e-commerce management, a deep understanding of each platform's unique algorithms and customer base, and the ability to develop strategies that increase sales and brand visibility. Key Responsibilities: Platform Management: Oversee the day-to-day operations of our online stores on ETSY, Amazon, and eBay, ensuring all listings are accurate, competitive, and optimized for search. Sales Strategy: Develop and implement strategies to increase sales, improve customer satisfaction, and grow our market share on each platform. Inventory Management: Coordinate with the inventory team to ensure product availability, timely restocking, and effective inventory control to prevent stockouts or overstock situations. Advertising & Promotions: Manage paid advertising campaigns on Amazon and eBay, as well as promotional activities on ETSY, to drive traffic and sales. Customer Service: Monitor and respond to customer inquiries, reviews, and feedback on all platforms, maintaining high levels of customer satisfaction and positive ratings. Performance Analysis: Track and analyze key performance metrics, including sales, conversion rates, customer reviews, and return rates, to identify areas for improvement. Compliance & Policies: Ensure compliance with each platform’s policies, guidelines, and best practices to avoid penalties or account suspensions. Requirements: Experience: Proven experience managing e-commerce stores on ETSY, Amazon, and eBay. Familiarity with the specific requirements and algorithms of each platform is essential. Skills: Strong analytical skills with the ability to interpret data and make data-driven decisions. Proficiency in e-commerce tools and software. Other: Excellent communication and organizational skills. Ability to work independently and as part of a team. Benefits: Competitive salary and performance-based bonuses. Opportunities for professional growth and advancement. How to Apply: Interested candidates should submit their resume and a cover letter to email -careers.dvkhandicraft@gmail.com or whatsapp- 06377763919 with the subject line “E-Commerce Manager Application.”