This role is for one of Weekday's clientsMin Experience: 13 yearsLocation: Chennai, HyderabadJobType: full-time
Requirements
This is a
key leadership role
accountable for the
end-to-end delivery of application development projects and programs
within the
Clinical domain
. The position requires a visionary technology leader with
proven expertise in the US Healthcare Payer industry
, particularly in areas such as
Utilization Management, Care Management, and Provider Collaboration
.The role involves leading
application development, modernization, and delivery teams
, ensuring projects meet business objectives, performance targets, and quality standards. Operating in a
matrixed, global environment
, the Director will collaborate closely with
US-based counterparts
, enterprise architecture, quality assurance, and business stakeholders to achieve strategic alignment and drive innovation.
Key Responsibilities
Leadership & People Management
- Provide strategic direction and inspire a culture of innovation, accountability, and continuous improvement
- Lead and manage a team of Developers, Product Owners, and Business Analysts, overseeing approximately 60 total resources
- Conduct performance reviews, offer coaching and mentoring, and support professional development initiatives
- Identify capability gaps within the team and implement targeted development strategies
- Foster cross-functional collaboration and knowledge sharing through internal documentation and reusable assets
Project Delivery & Execution
- Oversee the successful delivery of application development projects within the Clinical domain, ensuring adherence to scope, budget, and timelines
- Drive project execution with a proactive approach to risk identification, issue resolution, and stakeholder communication
- Ensure all deliverables meet high-quality and compliance standards while aligning with organizational goals
Resource & Capacity Planning
- Develop and maintain comprehensive resource allocation and capacity plans, optimizing utilization across multiple initiatives
- Collaborate with Product Owners to define project priorities and align resource strategies accordingly
- Manage forecasting and workload distribution to meet both short-term and long-term delivery objectives
Stakeholder Management & Communication
- Build and maintain strong relationships with US counterparts, senior leadership, and internal business partners
- Act as a trusted advisor, translating technical updates into business-relevant insights
- Present regular status updates, performance reports, and risk assessments to leadership teams
Technical Strategy & Innovation
- Lead technical planning and implementation for solutions involving PEGA, healthcare frameworks, and vendor integrations
- Contribute to defining the IT strategy and roadmap for the Clinical and Provider domains
- Stay current with emerging technologies, frameworks, and best practices in the healthcare IT space
- Implement Pega Blueprints leveraging Generative AI to accelerate digital transformation initiatives
- Develop automation frameworks and modernization tools to enhance efficiency and system quality
Required Qualifications
- 15+ years of IT experience, including extensive delivery leadership in the US Healthcare Payer industry
- Deep domain knowledge in Clinical operations - including Utilization Management and Care Management
- Strong experience managing application development and modernization programs
- Proven expertise in Agile methodologies, demand and capacity planning, and vendor management
- Sound understanding of technologies such as Mainframe, Java, APIs, and PEGA
- Familiarity with data exchange standards (HL7, CCD, FHIR, X12) and healthcare interoperability concepts
- Excellent communication, interpersonal, and stakeholder engagement skills
- Strong analytical and problem-solving abilities with a focus on operational excellence
Preferred Qualifications
- Minimum 5 years of hands-on PEGA application development experience
- Pega Certified Senior Systems Architect (CSSA) certification preferred
- Experience with Pega Healthcare Framework or Customer Decision Hub
Leadership Competencies
- Vision: Ability to define and drive long-term technology direction
- Curiosity: A continuous learner who challenges the status quo
- Communication: Clear and impactful communication across all levels
- Accountability: Ownership of outcomes and team success
- Integrity: Commitment to transparency and ethical leadership
- Creativity: Ability to develop innovative and practical solutions
- Flexibility: Adaptable to evolving priorities and environments
- Relationship Building: Skilled at fostering collaboration and trust
- Problem Solving: Strong aptitude for resolving complex challenges effectively
