Director, HR Analytics & Reporting

Description

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job Responsibilities

Director, HR Analytics & Reporting

Job Summary:

We are seeking a dynamic and experienced Director, HR Analytics & Reporting to lead a high-impact team supporting workforce insights and reporting across the enterprise. This leader will play a critical role in shaping how data is used to inform strategic decisions, drive operational excellence, and strengthen business outcomes.

This role is ideal for a service-oriented professional who brings technical depth in Workday and BI tools, proven leadership experience, and a collaborative approach to partnering across HR, Finance, and business teams.

Key Responsibilities:

• Lead a team of HR analytics and reporting professionals in delivering accurate, timely, and business-relevant data and insights.
• Oversee the development and maintenance of dashboards, reports, metrics, and scorecards to support HR and business decision-making.
• Own and drive a tiered service delivery model for reporting needs, including intake management, stakeholder communications, and continuous improvement of support processes.
• Develop and implement a reporting maturity model, driving the enterprise's reporting capabilities up through the tiers and aligning team efforts to evolving stakeholder needs.
• Define and advance the use of predictive and advanced analytics to improve workforce insights and support business planning.
• Ensure standardization and quality of recurring reports across key areas such as attrition, headcount, hiring, span of control, and DEI.
• Partner closely with global HR leadership, HRBPs, CoEs, and Finance to understand evolving business needs and proactively identify data-driven solutions.
• Build strong relationships across functional and technical teams, including IT and external vendors, to optimize systems integration and data architecture.
• Guide and mentor team members to build capability, foster growth, and embed a culture of accountability and continuous learning.
• Lead initiatives to increase data self-service, improve data literacy, and expand the use of dashboards and visualization tools across the HR function.
• Maintain rigorous controls and best practices to safeguard sensitive people data and ensure compliance with privacy and security standards.
• Support strategic analytics projects, including workforce planning, predictive modeling, and scenario analysis.
• Identify opportunities to increase efficiency through process optimization, automation, and system enhancements.

Qualifications & Experience:

• 10+ years of experience in analytics, reporting, or HRIS roles, including 3+ years in people management or team leadership.
• Experience managing reporting operations or a shared services team supporting a global stakeholder base.
• Strong business acumen and a service mindset; able to anticipate needs and deliver impactful solutions.
• Hands-on experience with Workday reporting (advanced reports, calculated fields, security) is required.
• Proficient in Power BI and advanced Excel (macros, pivot tables, formulas).
• Demonstrated ability to communicate clearly and effectively with senior stakeholders, both verbally and in writing.
• Adept at balancing short-term deliverables with long-term planning and capability building.
• Process improvement mindset and experience leading or supporting operational transformation projects.
• Bachelor’s degree in Business, Information Systems, Analytics, or related field; advanced degree a plus.

Preferred Attributes/Critical Skills:

• Proven ability to work in fast-paced, matrixed environments with changing priorities.
• Excellent judgment and discretion when handling confidential or sensitive data.
• Highly collaborative team player who thrives on enabling others through insights and tools.
• Track record of introducing process discipline, service standards, or reporting governance practices.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary