Director -Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Role Overview

The Director of Analytics leads a team of 25+ tenured analytics professionals responsible for delivering data-driven insights across Procurement and Source-to-Pay (S2P). This role owns the S2P data strategy, partnering closely with Technology, GSM Leadership Team (GSM LT), and cross-functional executives to develop enterprise-grade reporting, dashboards, and analytics capabilities.

This leader must consistently demonstrate American Express Leadership Behaviors, delivering high-impact insights at speed, elevating the organization’s analytical maturity, and shaping decision-making at the most senior levels of the enterprise.

Key Responsibilities

1. Data Strategy & Transformation

• Define and lead the end-to-end data and analytics strategy for Source-to-Pay, ensuring data quality, standardization, governance, and accessibility.
• Co-create solutions with Technology partners, shaping data architecture, reporting infrastructure, automation pipelines, and digital transformation initiatives.
• Identify opportunities to simplify, scale, and modernize analytics products to improve user experience and enable data-driven decision-making.

2. Executive Engagement & GSM LT Partnership

• Act as the strategic analytics partner to the GSM Leadership Team, influencing decision-making through timely insights and forward-looking analytics.
• Develop and deliver executive leadership and CPO-level reporting, including monthly business reviews and executive dashboards.
• Anticipate senior stakeholders’ needs, proactively designing analytical solutions that address emerging business priorities.

3. Leadership of the Analytics Organization

• Lead and develop a 25+ member analytics team, fostering a culture of collaboration, accountability, continuous improvement, and innovation.
• Provide clear vision, priorities, and development pathways, ensuring the team has the skills, tools, and guidance needed to excel.
• Promote cross-team collaboration within GSM, Finance, Risk, and Technology to ensure alignment and shared outcomes.

4. Operational Reporting & Performance Management

• Oversee a robust reporting ecosystem including:
  • Daily/weekly/monthly WIP reporting for Source-to-Contract
  • Contracting pipeline performance and throughput analytics
  • P2P dashboards (invoice cycle time, exceptions, and automation)
  • Savings validation and benefits tracking
  • Travel & Expense analytics
• Ensure reporting accuracy, strong controls, timely delivery, and adoption across regions.

5. Spend Analytics, Storytelling & Strategic Insights

• Own delivery of monthly global spend insights, and sourcing opportunity identification.
• Craft executive-level narratives that transform complex data into actionable insights.
• Guide GSM LT and category leaders in using analytics to enhance sourcing strategy and operational effectiveness.

6. Ad-Hoc & Rapid Insights Delivery

• Govern intake and delivery of high-priority ad-hoc requests, ensuring rapid turnaround with zero compromise on analytical quality.

Qualifications & Experience

• 20+ years of progressive experience in analytics, BI, data strategy, or S2P analytics.
• 5+ years leading large teams (20+ people) in a global, matrixed environment.
• Strong understanding of procurement systems (Ariba, Oracle), contracting workflows, and P2P processes.
• Expert-level proficiency with Power BI/Tableau, SQL, Python, and data modeling.
• Demonstrated experience partnering with Technology teams on enterprise data platform strategy and delivery.
• Exceptional communication, influencing, and storytelling skills for senior audiences.
• Proven ability to operate in fast-paced environments and deliver results within tight timelines.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.