Director, Biometrics

Description

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life®.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture – where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives – we’re able to create a place where everyone feels like they belong.

Job Responsibilities

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  Provides leadership and guidance across Biometrics initiatives within the India region, facilitates strategic discussions, and contributes to global planning to enable optimal end-to-end delivery of clinical biometrics services.

• Oversees and supports the India Biometrics team, ensuring their performance aligns with global functional expectations, quality standards, and strategic direction.
  

• Works in close collaboration with global heads of Biostatistics, Programming, and Data Science to translate strategic global initiatives into regional operational execution, with a strong focus on delivery quality, process harmonization, and compliance.
  

• Leads the development, review, and continuous refinement of Standard Operating Procedures (SOPs), Work Instructions (WIs), and associated forms/templates that align with global standards and regulatory expectations within clinical research.

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  Provides strategic leadership for the development, implementation, and continuous enhancement of robust training programs across the India Biometrics team—including credentialing, onboarding, and upskilling initiatives.

• Oversees and ensures compliance with training certification processes via the company’s Learning Management System (LMS), including guidance to the Certification Management Committee and functional councils.

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  Leads root cause analysis and improvement efforts in response to Quality Issues (QIs), audit findings, and cross-functional compliance concerns, ensuring timely updates to processes and procedures based on feedback and trends.

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  Engages and influences both internal and external stakeholders to drive strategy and foster a culture of operational excellence and cross-functional alignment, contributing to continuous improvement initiatives globally and regionally.

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  Directs the identification, scoping, and execution of process improvements across Biometrics using proven methodologies such as Lean Six Sigma to enhance value delivery and efficiency.

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  Drives regional communication and execution of Biometrics Optimization plans related to procedural documentation, training development, and quality improvement.

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  Champions a culture of innovation by encouraging and supporting the India Biometrics team in generating new ideas and solutions to improve performance and client satisfaction.

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  Supports and contributes to the achievement of Biometrics BU financial targets through strategic resourcing, team efficiency, and operational excellence.

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  Maintains up-to-date knowledge of clinical research industry standards and trends to ensure continuous alignment with global best practices.

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  Mentors and supports regional Biometrics personnel in executing process improvement initiatives, providing hands-on coaching and support to foster professional development.

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  Holds full line management responsibilities for the regional Biometrics leadership team, including performance management, succession planning, and professional development. Ensures regular team meetings, one-on-one check-ins, and a culture of continuous feedback and engagement.

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  Leads workforce planning and recruitment strategies for India Biometrics operations, ensuring appropriate resourcing and talent development in alignment with both regional and global business goals.

  
  QUALIFICATION REQUIREMENTS
  

  • Education & Experience:

  • 
    Advanced degree (Master’s or Ph.D.) in Biostatistics, Statistics, Data Science, Computer Science, Life Sciences, or a related discipline required.

  • 
    Minimum of 12–15 years of progressive experience in clinical research and biometrics functions (Biostatistics, Programming, and/or Data Science), with at least 5 years in a senior leadership or regional/global management role.

  • 
    Experience working in a global CRO, pharmaceutical, or biotech environment with exposure to multinational team leadership and cross-cultural collaboration.

  
  Technical Expertise:

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    Knowledge of clinical trial processes, statistical methodologies, CDISC standards (SDTM, ADaM), and regulatory submission requirements (e.g., FDA, EMA).

  • 
    Demonstrated expertise in implementing and overseeing data management, statistical programming, and biostatistical analysis strategies.

  • 
    Familiarity with statistical software tools such as SAS, R, or Python, and enterprise-level clinical systems and platforms (e.g., Medidata, Oracle Clinical, Veeva, etc.).

  
  Leadership & Collaboration:

  • 
    Proven ability to lead, inspire, and manage large, cross-functional biometrics teams, preferably across multiple geographies.

  • 
    Strong interpersonal and communication skills with the ability to influence global stakeholders and collaborate effectively with functional heads.

  • 
    Experience translating global strategy into regional operational excellence and driving process improvements at scale.

  
  Other Competencies:

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    Strong business acumen with experience managing departmental budgets, headcount planning, and contributing to P&L goals.

  • 
    Demonstrated commitment to quality, compliance, and continuous improvement.

  • 
    Excellent organizational, problem-solving, and decision-making skills in a dynamic, matrixed environment.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary