Digital Account Manager

Job Title: Digital Account Manager

Job Overview:
We are looking for a proactive and strategic Digital Account Manager to act as the main point of contact between our clients and the internal digital marketing team. The ideal candidate will be responsible for managing client relationships, developing strategies, and ensuring the successful execution of digital campaigns that drive measurable results.

Key Responsibilities:

• Serve as the primary liaison between clients and internal teams, building strong and long-term relationships.
• Understand client business goals, challenges, and needs to develop tailored digital marketing strategies.
• Plan, execute, and oversee campaigns across channels such as Google Ads, Meta Ads, SEO, Social Media, Email, and Display.
• Monitor performance, analyze results, and prepare reports with actionable insights.
• Collaborate with creative, content, and performance teams to ensure campaigns are delivered on time and meet KPIs.
• Proactively identify opportunities to upsell/cross-sell services to existing clients.
• Stay updated with the latest digital marketing trends, tools, and best practices.
• Handle client queries, resolve issues promptly, and ensure high levels of client satisfaction.

Requirements:

• Proven experience as a Digital Account Manager or in a similar client-facing digital marketing role.
• Strong knowledge of digital platforms (Google, Meta, LinkedIn, Programmatic, SEO, etc.).
• Excellent communication and presentation skills.
• Ability to interpret data, analytics, and performance metrics.
• Strong project management and organizational skills.
• Bachelor’s degree in Marketing, Business, or a related field (preferred).

Key Skills:

• Client Relationship Management
• Strategic Thinking & Problem-Solving
• Campaign Planning & Optimization
• Analytical & Reporting Skills
• Team Collaboration
• Upselling & Business Growth Orientation

Job Type: Full-time

Pay: ₹35,000.00 - ₹60,000.00 per month

Experience:

• digital account manager: 3 years (Required)
• digital marketing manager: 3 years (Required)
• client servicing: 3 years (Required)

Location:

• Navi Mumbai, Maharashtra (Required)

Work Location: In person