Digital Account Manager

About The Opportunity

Primary title (standardized):

Location:

Workplace:

• Serve as the primary client contact for assigned digital accounts, owning day-to-day relationship management and SLA delivery.
• Plan, launch and optimize paid media campaigns across search, social and display to meet KPIs (CPA, ROAS, CAC).
• Monitor campaign performance and implement data-driven optimizations—bids, audience segmentation, creative tests, and landing page recommendations.
• Prepare clear, actionable weekly and monthly performance reports and present strategic insights using GA4 and Looker Studio.
• Coordinate cross-functionally with media buying, creative, analytics and technical teams to execute tests, track pixels/UTMs and troubleshoot implementation issues.
• Identify upsell opportunities and contribute to commercial growth by preparing proposals, scopes of work and budget forecasts with Sales/Finance.
  

Skills & Qualifications

Must-Have

• 3+ years managing client-facing digital accounts with responsibility for performance outcomes and campaign delivery.
• Proven experience with Google Ads and Meta Business Manager for paid search and social campaigns.
• Hands-on experience with Google Analytics 4 and Looker Studio for measurement, attribution and dashboarding.
• Strong campaign optimization capability: bidding strategies, audience segmentation and A/B testing.
• Proven ability to produce performance reports and translate data into prioritized recommendations.
• Comfortable using CRM or project-management tools to track tasks, timelines and billing.
  

Preferred

• Exposure to programmatic platforms (DV360 or equivalent).
• Experience with e-commerce measurement (enhanced e‑commerce, UTM strategy, ROAS modeling).
• Relevant certifications such as Google Ads or Meta Blueprint.
  

• Hybrid work model with focused days in-office for collaboration and client meetings.
• Opportunities for professional growth: certification support, cross-functional learning and client exposure.
• Performance-linked incentives and a culture that values measurable impact and continuous improvement.