DevOps with Grafana Implementation & Infrastructure Monitoring Engineer

Grafana installation, configuration, and dashboard development

Key Responsibilities

1. Grafana Implementation & Administration

• Install, configure, and manage Grafana Enterprise/OSS in Client environments. 
• Set up access controls, user roles, folder structure, and data source governance. 
• Configure dashboards, alerting rules, plugins, variables, and templates. 

2. Data Source Integration

• Connect Grafana to all required on-prem and cloud monitoring data sources including: 
• Prometheus / Loki / InfluxDB / Elasticsearch 
• CloudWatch, Azure Monitor, GCP Metrics 
• SQL-based sources 
• Windows/Linux server metrics 
• Network devices & firewalls 
• Work with infra-SMEs to understand each system’s metrics and integrate them correctly. 

3. Dashboard & Visualization Development

• Build high-visibility dashboards for: 
• Server performance & capacity (Windows/Linux) 
• Network health (routers, switches, firewalls) 
• Database monitoring (SQL Server, Oracle, PostgreSQL, MySQL, etc.) 
• Application performance & service health 
• Develop standardized templates and modules for repeatable dashboard creation across teams. 

4. Alerting, SLO/SLAs & Incident Response

• Configure alert rules aligned with Client’ priorities and “North Star” monitoring standards. 
• Define and implement alert thresholds, severity levels, escalations, and routing integrations. 
• Integrate Grafana alerts with ticketing systems (ServiceNow/Jira) and on-call tools (PagerDuty, Opsgenie, Teams). 
• Support the creation of response playbooks and runbooks. 

5. Monitoring Architecture & Consolidation

• Assess existing monitoring tools across acquired entities. 
• Inventory all dashboards, alerts, and metrics and plan their migration into Grafana. 
• Help design the unified Monitoring Command Center for Client. 
• Identify noise, redundant alerts, and opportunities for automation or tuning. 

6. 24×7 Monitoring Enablement

• Prepare dashboards, alert policies, and runbooks to support a follow-the-sun offshore model. 
• Support the Client NOC team in stabilizing monitoring and reducing alert fatigue. 

7. Documentation & Knowledge Transfer

• Create documentation for installation, configuration, dashboards, and alerting rules. 
• Build SOPs, runbooks, and onboarding guides for Client infra teams. 
• Provide KT to onshore and offshore teams. 

Required Skills & Experience

Technical Skills

• Strong experience with 

  Grafana

   (administration + dashboards + plugins). 
• Hands-on experience integrating: 
• Prometheus, Loki, InfluxDB, Elastic, or similar metric/log systems 
• Cloud-native monitoring tools (AWS CloudWatch, Azure Monitor, GCP Metrics) 
• On-prem server/network monitoring stacks 
• Good knowledge of: 
• Linux and Windows server administration 
• Networking basics (TCP/IP, SNMP, routing, firewalls) 
• Databases (SQL Server, Oracle, PostgreSQL) 
• Scripting (Python, Bash, PowerShell) 

Monitoring & Observability Skills

• Experience designing dashboards for infra health, availability, capacity, and utilization. 
• Strong understanding of alerting concepts: thresholds, SLOs/SLAs, and severity levels. 
• Ability to analyze noisy alerts and implement tuning. 

Cloud & On-Prem Exposure

• AWS / Azure / GCP monitoring tools experience. 
• Familiarity with hybrid environments and integrating metrics across multiple data centers. 

Soft Skills

• Strong communication skills for working directly with Client onshore teams. 
• Ability to gather requirements from infra, DB, app, and network teams. 
• Problem-solving mindset and ownership of monitoring reliability. 

Preferred Qualifications

• Experience in a NOC / Operations Support / SRE / Monitoring Engineer role. 
• Exposure to large enterprise monitoring consolidation projects. 
• Experience integrating Grafana with ServiceNow/Jira/PagerDuty. 
• Experience with infrastructure-as-code (Terraform/Ansible) is an advantage.