DEPUTY GENERAL MANAGER - CREDIT CONTROL

Job Summary:

We are looking for a seasoned professional for the role of Deputy General Manager / Assistant General Manager / General Manager – Credit Control to oversee the organization’s credit and receivables management function.

This role will lead a team responsible for credit risk assessment, collections, credit policy implementation, and working capital optimization across multiple business units and branch offices.
The ideal candidate will have strong financial acumen, proven leadership skills, and industry experience in logistics, freight forwarding, or supply chain.

Key Responsibilities:

Credit Management & Collections

• Full ownership of trade receivables and timely collection of outstanding dues.
• Drive collection efficiency and reduce Days Sales Outstanding (DSO) across branches.
• Implement and enforce credit policies and internal controls across the organization.
• Set and monitor credit limits and payment terms based on risk assessments.
• Approve credit notes, write-offs, and bad debts in line with company policy.
• Initiate legal or recovery actions for delinquent accounts as needed.

Risk Assessment & Control

• Evaluate creditworthiness of new and existing customers using internal and external data.
• Identify high-risk customers and recommend appropriate risk mitigation measures.
• Ensure compliance with audit requirements and maintain accurate financial documentation.
• Monitor and analyze customer behavior and credit exposure trends across business verticals.

Collaboration & Coordination

• Liaise with Sales, Operations, and Branch teams to resolve billing and collection issues.
• Standardize credit control practices across all locations.
• Act as a senior escalation point for credit disputes and collection challenges.
• Maintain strong relationships with key customers to ensure timely payments and trust-based engagement.

Reporting & Analysis

• Prepare and present MIS reports to senior management – including DSO, aging analysis, and collection trends.
• Track branch-wise and customer-wise performance against collection targets.
• Provide actionable insights to improve working capital efficiency.

Key Requirements:

• Qualification: Chartered Accountant (CA), Cost Accountant (ICWA), or MBA (Finance) from a reputed institute.
• Experience: Minimum 10 years overall, with at least 5 years in a senior Credit Control role in Logistics / Freight Forwarding / CHA / 3PL / Supply Chain.
• Proven experience in multi-location credit control management.
• Expertise in credit risk analysis, DSO management, and financial control systems.
• Proficiency in ERP platforms (SAP / Oracle / Tally) and advanced Excel skills.
• Strong communication, leadership, and negotiation abilities.
• Excellent understanding of billing models and client credit behaviour in logistics and freight industries.

Job Types: Full-time, Permanent

Pay: Up to ₹2,400,000.00 per year

Work Location: In person