Delivery Manager

Key Responsibilities:

• Define implementation for projects, execute tasks, complete deliverables, coordinate staffing, and monitor and report results.
• Effectively manage client communications and expectations.
• Collaborates with Delivery team to recommend and deliver best-in-class services.
• Presents project statuses to executive team and other stakeholders.
• Manages risks to the successful completion of the project. Identifies, classifies, prioritizes, mitigates, and develops contingency plans for risks appropriately.
• Manages issues and changes to the scope of the project.
• Work as a team player and leader in order to effectively coordinate across functional teams.
• Ensure high throughput of development teams by identifying potential issues and roadblocks and working on preventing or eliminating them.
• Support creation of high-quality client deliverables, including executive level updates, meeting facilitation decks, project status reports, vendor reports, project trackers, meeting minutes, final recommendations, and contract redlines.
• Demonstrate the ability to work autonomously with minimal supervision while consistently delivering high-quality results within deadlines
• Exercise sound judgement and oversight to ensure integrity and compliance with company policies in all activities and communications while fostering organization's core values and behaviors.
• Create environment for growth of development team competencies and expertise via collaboration with a tech lead role representative.

Required Skills

• 10 - 12 years or more experience of being dedicated, full-time Project Manager of teams 10+.

• Bachelor’s Degree required; Project Management Professional (PMP) certification preferred

• A working knowledge of pharmaceutical, special pharmacy, patient services or related industries

• Service Line: Pharma / Biotech; Patient Support Program

• Knowledge of Drug development is a must
• A self-starter who can thrive in a fast-paced environment with minimal direct supervision
• Strong oral and written communication skills, a polished executive presence, and the ability to influence, including with members of C-suite client stakeholders
• Proficient in Microsoft PowerPoint and Word. Strong proficiency in Excel a plus.
• Working experience with European/USA clients.
• Advanced level of skills in Salesforce / Hubspot.