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5.0 - 10.0 years
14 - 18 Lacs
Mumbai
Work from Office
Project Role : Technology Delivery Lead Project Role Description : Manages the delivery of large, complex technology projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Business Analysis, Data Analysis & Interpretation, Scrum Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :The role will focus primarily on leading the definition of the functional design and delivery of various evolutions of the FBTI (Fusion Banking Trade Innovation) a Finastras core banking solution implemented Complementary contributing to development and maintenance of FBTI. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Lead and oversee the end-to-end delivery of technology projects.- Collaborate with stakeholders to define project scope and objectives.- Manage project resources effectively to ensure timely delivery.- Identify and mitigate project risks to ensure successful outcomes.- Provide regular updates and reports on project progress. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Analysis.- Good To Have Skills: Experience with Scrum, Data Analysis & Interpretation.- Strong analytical skills with the ability to interpret complex data.- Excellent communication and interpersonal abilities.- Project management expertise with a focus on delivery excellence. management, Testing organization and execution Additional Information:- The candidate should have a minimum of 5 years of experience in Business Analysis.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 weeks ago
7.0 - 11.0 years
5 - 9 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Digital Project Management Designation: Digital Content Management Sr Analyst Qualifications: Any Graduation Years of Experience: 7 to 11 Years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOverseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm. What are we looking for Agile Project DeliveryAgile Project ManagementService Quality ManagementAsset ManagementAsset ControlProblem-solving skillsAbility to perform under pressureAgility for quick learningResults orientationStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 4 weeks ago
7.0 - 11.0 years
5 - 9 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Digital Project Management Designation: Digital Content Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOverseeing the planning, execution, and delivery of projects that primarily rely on digital tools and technologies. It encompasses managing tasks, resources, timelines, and communication channels to ensure successful project outcomes in the digital realm. What are we looking for Agile Project DeliveryAgile Project ManagementService Quality ManagementAsset ManagementAsset ControlProblem-solving skillsAbility to perform under pressureAgility for quick learningResults orientationStrong analytical skills Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 4 weeks ago
13.0 - 18.0 years
17 - 22 Lacs
Bengaluru
Work from Office
Skill required: Employee Services - Employee and Labor Relations Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for Is accountable for the results of the Service Line activities to both Accenture and Clients.Accountable for ongoing management of effective client service relationship within the service line. Develops new approaches and processes.Interfaces with other team leads, management and client staff and ensures good working relationships.Ensures the service line operations are efficient and effective and that SLA s are met.Ensure the first-class delivery of service to clients.Stakeholder ManagementChange ManagementTalent ManagementDemand ManagementLeadership DevelopmentSuccession PlanningJourney ManagementDemonstrates excellent client care skills.Expert knowledge and vision for the assigned service line. Produces solutions to Develops new concepts and opportunities within their Service Line.Contributes to policy and direction setting.Complies with all Client and Accenture Data Security and Quality requirements. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 4 weeks ago
13.0 - 18.0 years
17 - 22 Lacs
Mumbai
Work from Office
Skill required: Talent & HR - Talent Management Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent & HR processSupport workforce behavior in alignment with the organization`s business strategy by designing, developing, implementing, and executing key HR processes:strategic planning; supply demand; hiring and sourcing; on-boarding and integration; training and development; objective-setting and performance management; and compensation and rewards. What are we looking for NANA Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 4 weeks ago
7.0 - 12.0 years
10 - 14 Lacs
Coimbatore
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP FI S/4HANA Accounting Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for managing the team and ensuring successful project delivery. Roles & Responsibilities:- Expected to be an SME, collaborate, and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute to key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead the effort to design, build, and configure applications.- Act as the primary point of contact for the project.- Manage the team and ensure successful project delivery.- Collaborate with stakeholders to gather requirements and understand business needs. Professional & Technical Skills: - Must Have Skills: Proficiency in SAP FI S/4HANA Accounting.- Strong understanding of accounting principles and financial processes.- Experience in configuring and customizing SAP FI S/4HANA modules.- Knowledge of integration with other SAP modules.- Experience in leading and managing application development projects.- The candidate should have a minimum of 7.5 years of experience in SAP FI S/4HANA Accounting. Additional Information:- A 15 years of full-time education is required. Qualification 15 years full time education
Posted 4 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Project System (PS) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that project requirements are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that all stakeholders are informed and involved in the decision-making process. Your role will be pivotal in driving the success of application development initiatives and fostering a collaborative environment. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and development opportunities for team members to enhance their skills.- Monitor project progress and implement necessary adjustments to ensure timely delivery. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Project System (PS).- Strong understanding of project management methodologies.- Experience with application design and configuration.- Ability to analyze and resolve complex technical issues.- Familiarity with integration processes and tools related to SAP. Additional Information:- The candidate should have minimum 5 years of experience in SAP Project System (PS).- This position is based in Hyderabad.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 weeks ago
12.0 - 15.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Project Role : Technology Consulting Practitioner Project Role Description : Advises, leads and works on high impact activities within the systems development lifecycle, and provides advisory work for the IT function itself. Must have skills : Solution Architecture Good to have skills : Consumer Goods and Services, Industry X IOT ApplicationsMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Technology Consulting Practitioner, you will engage in high-impact activities throughout the systems development lifecycle. Your typical day will involve advising and leading teams, collaborating with various stakeholders, and providing strategic insights to enhance the IT function. You will be instrumental in driving projects that align with organizational goals and ensuring the successful implementation of technology solutions. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing and best practices among team members.- Monitor project progress and ensure alignment with strategic objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Solution Architecture.- Strong understanding of enterprise architecture frameworks.- Experience with cloud computing platforms and services.- Ability to design and implement scalable and secure solutions.- Familiarity with agile methodologies and project management practices. Additional Information:- The candidate should have minimum 12 years of experience in Solution Architecture.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
Kolkata
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Primavera Unifier Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Primavera Unifier.- Strong understanding of project management methodologies.- Experience with application design and configuration.- Ability to analyze and troubleshoot application issues effectively.- Familiarity with integration processes and tools. Additional Information:- The candidate should have minimum 7.5 years of experience in Oracle Primavera Unifier.- This position is based at our Kolkata office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 weeks ago
13.0 - 18.0 years
17 - 22 Lacs
Hyderabad
Work from Office
Skill required: Digital Inside Sales - Inside Sales Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. What are we looking for Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams.Provide support for lead/opportunity generation:conduct calls / send emails / connect via social media to generate leads, schedule first meetings for sales/pre-sales, conduct customer surveys, identify participants for events, and bring awareness of the product or offering on behalf of sales/marketing teams. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 4 weeks ago
15.0 - 20.0 years
8 - 12 Lacs
Mumbai
Work from Office
Project Role : Deployment Lead Project Role Description : Plan and lead the execution of a comprehensive deployment plan, including work planning, scheduling, budgeting, metrics, training, pilots, and resources. Collaborate with all project teams to manage interdependencies, ensure alignment between all deployment-related activities, and monitor & control progress through the deployment plan. Must have skills : SAP PP Production Planning & Control Discrete Industries Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Deployment Lead, you will be responsible for planning and leading the execution of a comprehensive deployment plan. Your typical day will involve coordinating with various project teams, managing schedules, budgets, and resources, and ensuring that all deployment-related activities are aligned. You will monitor and control progress, making adjustments as necessary to meet project goals and timelines, while also facilitating training and pilot programs to ensure a smooth transition. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate effective communication among stakeholders to ensure project alignment.- Develop and implement strategies to mitigate risks associated with deployment activities. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP PP Production Planning & Control Discrete Industries.- Strong understanding of project management methodologies and tools.- Experience in resource allocation and budget management.- Ability to analyze and interpret deployment metrics for continuous improvement.- Familiarity with training methodologies and adult learning principles. Additional Information:- The candidate should have minimum 5 years of experience in SAP PP Production Planning & Control Discrete Industries.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 weeks ago
7.0 - 12.0 years
14 - 19 Lacs
Mumbai
Work from Office
Project Role : Business and Integration Architect Project Role Description : Designs the integration strategy endpoints and data flow to align technology with business strategy and goals. Understands the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business and Integration Architect, you will design the integration strategy endpoints and data flow to align technology with business strategy and goals. You will understand the entire project life-cycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the design and implementation of integration solutions- Develop and maintain integration architecture standards- Provide technical guidance and support to project teams Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD)- Strong understanding of SAP integration technologies- Experience in designing and implementing complex integration solutions- Knowledge of SAP modules integration with SD- Hands-on experience in SAP SD configuration and customization Additional Information:- The candidate should have a minimum of 7.5 years of experience in SAP Sales and Distribution (SD)- This position is based at our Hyderabad office- A 15 years full time education is required Qualification 15 years full time education
Posted 4 weeks ago
15.0 - 20.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Project Role : Delivery Lead Project Role Description : Manages the delivery of large, complex projects using appropriate frameworks and collaborating with sponsors to manage scope and risk. Drives profitability and continued success by managing service quality and cost and leading delivery. Measures and communicates progress to leadership within committed time frames. Proactively support sales through innovative solutions and delivery excellence. Must have skills : Governance Risk Compliance (GRC) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Lead, you will manage the delivery of large, complex projects using appropriate frameworks, collaborate with sponsors to manage scope and risk, drive profitability and continued success, measure and communicate progress to leadership, and support sales through innovative solutions and delivery excellence. Key Responsibilities:Delivery Assurance specialists work with the service delivery organization and other compliance related functions to help1:Perform and supervise audits/reviews to assess risks in IO service environment2:Manage risk in service delivery to an acceptable level2:Increase the level of awareness of and compliance with policy/process related matters3:Support successful completion of various external compliance certification programs/internal compliance assessments4:Introduce continual improvement including lessons learned from matters requiring intervention.5:This successful candidate for this role will be a member of a dedicated team operating a Controls and Compliance function, which will perform audit style reviews of IO Services outsourcing engagements covering compliance matters and operational service management and service delivery good practice. Technical Experience:1:Minimum three to four years experience in Auditing principles and practices2:Minimum three to four years experience in Infrastructure Services3:Contract Management / Service Reporting4:Risk management or assessment5:Stakeholder management6:Good to have Certifications-CISA/ISO-27001 Lead Auditor/ITIL certification/PPSM and awareness of ISO 20000/CRISC/CISSP/CISM/CIPM/CIPT/CIPP/SOC1/SOC2 awareness, BCM ISO 223001 Professional Attributes:1:Good communication2:Teamwork3:Problem Solving Capabilities4:Work Planning and Management 5:Quick Learner6:Eager to take on responsible task7:Dedicated and Focused Educational Qualification:1:MBA-Information Security/ IT2:BE/B-Tech with CS/IT/related domain3:BSc- IT Additional Information:(i.e., travel, overtime %)1:Occasional within country travel 2:Flexibility in working hours Qualification 15 years full time education
Posted 4 weeks ago
16.0 - 25.0 years
20 - 25 Lacs
Gurugram
Work from Office
Skill required: Procure to Pay - Payment Processing Operations Designation: Delivery Lead Senior Manager Qualifications: BCom Years of Experience: 16 to 25 years Language - Ability: English(International) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices.Make payments using checks, wire, swift, direct debits etc. as part of invoice processing cycle. Additionally, execute manual payments and automated payment runs, run potential duplicate payments reports and take appropriate action and execute payment related controls. What are we looking for We are looking for The PTP Delivery Lead who will be responsible for overseeing the end-to-end Procure-to-Pay process, ensuring seamless integration between procurement, accounts payable, and vendor management functions. This role involves managing a cross-functional team, driving process optimization initiatives, and ensuring compliance with internal controls and external regulations. Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 4 weeks ago
15.0 - 20.0 years
15 - 19 Lacs
Jaipur
Work from Office
Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : SAP Sales and Distribution (SD) Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education NOTE:The person needs have an experience condition contract settlement. Summary :As a Program/Project Management Lead, you will oversee the delivery of a program or project to achieve business objectives. You will define project scope, monitor execution, and communicate with stakeholders to manage expectations and outcomes. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Lead project planning and execution.- Monitor project progress and ensure deliverables are met on time.- Communicate effectively with stakeholders to address issues and manage expectations. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Sales and Distribution (SD).- Strong understanding of project management methodologies.- Experience in defining project scope and deliverables.- Excellent communication and stakeholder management skills.- Good To Have Skills: Experience with SAP modules integration. Additional Information:- The candidate should have a minimum of 12 years of experience in SAP Sales and Distribution (SD).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 4 weeks ago
16.0 - 25.0 years
20 - 25 Lacs
Gurugram
Work from Office
Skill required: SOX Control Testing - SOX Compliance Audit Designation: Delivery Lead Senior Manager Qualifications: BCom/Chartered Accountant Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help clients transform their compliance function from reactive to proactive through an intelligent compliance operating model powered by data, intelligent technologies and talentSOX Control testing IT General Controls (ITGC) audit IT application control (ITAC) audit Internal Audit Quality Assurance Accounting & Financial Reporting Standards Adaptableand flexible Results orientation Problem-solving skills Ability to manage multiple stakeholders Risk management.A SOX compliance audit is intended to verify the financial statements of the company, and the processes involved in creating them. During the audit, the financial statements and management of internal controls are analyzed and assessed by an external auditor. The audit report must be made available to relevant parties. What are we looking for Sarbanes-Oxley Act (SOX)Ability to perform under pressureProblem-solving skillsAbility to establish strong client relationshipAbility to work well in a teamPrioritization of workloadDelivery Operations ControlFinance & Accounting Control Roles and Responsibilities: Make sure there is no reference of client name / projectSupport the annual IA / SOX risk assessment and scoping process to ensure appropriate test scop.Support governance over s PRC (Process, Risks, and Controls) framework, through interactions with first line business stakeholders globally.Manage team responsible for walkthroughs and testing.Build and own relationship with client management at various level and manage the SOX program for the assigned areas.Assist in transformation efforts including review of control design and operating effectiveness, re-verifying testing procedures, enhancement of process narratives and maps,and identification of automation opportunity scope.Lead annual process walkthroughs, including design and maintenance of process narratives and maps.Review controls to meet quality standards as per client s requirements and help team in the TOE effort while resolving their initial queries.Make plan in discussion with various stakeholders and execute on end to end testing plan, including execution of yearly testing procedures, resource management,identification of control deficiencies (design or operational), management of issue escalations, and monitoring of resolution.Maintain on-going communication with internal and external auditors including alignment on SOX planning, walkthroughs/testing, audit requests, and deficiency evaluation.Prepare executive management and Audit Committee materials highlighting overall SOX progress and result. Qualification BCom,Chartered Accountant
Posted 4 weeks ago
3.0 - 5.0 years
11 - 16 Lacs
Mumbai
Work from Office
Skill required: Marketing Operations - Digital Project Management Designation: Brand & Comm Strategy Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do The purpose of this role is to support Brand and product management including launches, changes, development of communication materials.Ensure Commercial Sales and Customer Product launch and communicationrequirements are met. Role requires Bachelors degree in Communications, Business or MarketingMinimum 5 years of experience in in brand management, communications, public relations, or related fields.Exposure to social media management, email marketing, and digital content creation What are we looking for Proven track record of supporting or executing brand strategies in previous roles, particularly in the development of content or managing brand guidelines.Strong product management knowledgeAbility to work in cross-functional teams and contribute to brainstorming sessions, providing insights into content creation and messaging that supports brand goals.Proficiency in digital marketing, social media, and analytics tools.Exposure to tracking and analyzing the performance of communication campaigns, including monitoring metrics like social media engagement, website traffic, and campaign effectivenessExperience in executing or assisting with brand campaigns, ensuring consistency in messaging and coordinating content across multiple channels Roles and Responsibilities: Collaborate with Product and Brand team to gather insights into customer needs preferences, and industry trendsCollaborate with Product Management and sales to analyze competitive landscapes to identify opportunities and threatsAssist in the planning and execution of product launches, including coordinating launch events and creating launch assetsDrive both internal and external communication plans around all product launchesAssist in the creation and production of marketing collateral, including presentations, brochures, and digital assetsWork closely with graphic designers, creative teams, or external agencies to ensure the creation of marketing and promotional materials is on-brand and of high quality.Provide administrative support in managing timelines, budgets, and resources for ongoing projects and campaigns.Maintain and organize communication materials, campaign assets, and branding guidelines for easy access by team members.Review content for accuracy, grammar, and adherence to brand guidelines before publication.Assist in creating and maintaining a content calendar to ensure timely execution of brand and communication initiatives. Qualification Any Graduation
Posted 4 weeks ago
18.0 - 28.0 years
30 - 35 Lacs
Gurugram
Work from Office
Skill required: Cross support - Financial Analysis Designation: Delivery Lead Associate Director Qualifications: BCom/Master of Business Administration Years of Experience: 18 to 28 years Language - Ability: English(International) - Advanced About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Lead and Manage Operations Delivery:Oversee the end-to-end delivery of operational projects, ensuring all deliverables meet customer expectations, timelines, and operational standards. Act as the key point of contact for all project-related communications.Team Leadership and Coordination:Lead cross-functional teams, providing guidance, support, and direction to ensure team members are aligned with the project goals. Foster a collaborative environment and ensure teams are empowered to succeed.Process Improvement and Optimization:Continuously assess operational processes and workflows for areas of improvement. Implement best practices and efficiency enhancements to ensure optimal performance and scalability.Stakeholder Management:Engage with key stakeholders to understand requirements and expectations. Provide regular updates on project status, issues etcCross support -Help desk role - ticket resolution/Chat supportDesign and implementation of tools and processes which enable the client to perform financial analysis of its statements. Involves the ability to assess materiality and volatility of financial statement line items and key metrics utilizing financial ratios to determine the financial health of the company. What are we looking for We are seeking an experienced and dynamic Delivery Lead - Operations to oversee the delivery and execution of our operational projects and services. As the Delivery Lead, you will be responsible for ensuring that operational initiatives are completed on time, within budget, and meet or exceed quality standards. You will play a key role in managing teams, processes, and resources to ensure seamless delivery and operational efficiency. Roles and Responsibilities: This role requires proactive identification, definition and solving of complex problems that have impact on the direction of the business or work effort, where analysis of situations requires an in-depth knowledge of Accenture It requires development and execution of strategy to achieve key business objectives in area of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiation or influencing on critical matters Individual should have wide latitude in decision making and determination of objectives and approaches to critical assignments Decisions have a major and lasting impact on areas outside of own responsibility Individual manages large complex teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom,Master of Business Administration
Posted 4 weeks ago
5.0 - 10.0 years
17 - 22 Lacs
Hyderabad
Work from Office
Skill required: Sales Operations - Sales Enablement Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Backend sales operations , maintaing and creating sales reports , dash boardsEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "-Candidate should have overall experience 15+ years with 8+ years of experience in operational excellence, process improvement. Preferably in a GBS or a BPO organization-Working with senior level of the organisation. Partnered with client organisations in driving and delivering change-Proven track record of leading large-scale process improvement and automation initiatives in a global, matrixed environment.-Experience in managing risk and controls frameworks and driving operational compliance.-Deep expertise in Lean Six Sigma methodologies and operational excellence principles.-Strong understanding of automation technologies and tools, with the ability to drive technology-driven process improvements.-Excellent leadership and collaboration skills, with the ability to influence cross-functional teams and stakeholders.-Analytical mindset with strong problem-solving capabilities and attention to detail.-Outstanding communication and presentation skills, with the ability to clearly articulate complex concepts to diverse audiences.Domain skills:-Sales Operations, Sales Enablement, Pricing & Rebate management-Good understanding of Go To Market models""- Integration of Marketing & Sales operations.- Ability to manage multiple stakeholders- Problem-solving skills- Commitment to quality- Negotiation skills- Thought Leadership- Good working knowledge in High Tech industryDomain skills:Partner operations, Partner Enablement, Order Management, Incentives, Rebates, Warranty services, Logistics and returns management""Mandatory:Certified Black belt Six SigmaOptionalPMPi certification or experienceERP Skills: Salesforce, SAPAdditional ERP skills (preferred):Proz, Zilliant" Roles and Responsibilities: "1. Continuous Improvement & Innovation:Develop and lead the implementation of Lean Six Sigma methodologies to streamline processes, eliminate waste, and enhance quality.Establish a maturity framework for operational excellence, driving standardization and improvement across GBS.Identify and execute opportunities for innovation within processes and operations to increase value and efficiency.2. Automation & Technology Ownership:Oversee the integration of advanced automation tools and technologies to optimize workflows and reduce manual effort.Collaborate with IT and other stakeholders to manage technology ownership and ensure seamless implementation.Drive the realization of automation benefits by aligning initiatives with business goals.3. Process Management & Governance:Lead efforts to strengthen process management frameworks, ensuring end-to-end ownership and accountability.Develop and maintain risk and controls frameworks to mitigate operational risks and ensure compliance.Establish governance models and reporting mechanisms to track progress and impact.4. Cross-Functional Collaboration:Work closely with Service Management, Program Management Office, and Center Leadership teams to align operational goals with broader GBS objectives.Provide leadership and guidance in fostering collaboration and knowledge sharing across functions and geographies.Serve as a key point of contact for operational excellence initiatives across the organization.5. Outcome Delivery:Ensure delivery of measurable outcomes, including improved quality, efficiency, and customer satisfaction.Drive transparency in service delivery through robust governance and reporting mechanisms.Collaborate with stakeholders to align operations with organizational goals, enabling value realization and operational alignment across geographies." Qualification Any Graduation
Posted 4 weeks ago
13.0 - 18.0 years
18 - 22 Lacs
Bengaluru
Work from Office
Skill required: Tech for Operations - Technology Architecture Designation: AI LLM Technology Architecture Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions.The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent AutomationProcess of development of methodical information technology specifications, models and guidelines, using a variety of Information Technology notations. Estimating, architecting, implementing, testing, assessing and selling Technology Architectures, including but not limited to all the ADM Technology Architecture work-stream activities and deliverables, covering the required blueprint & roadmap, analysis, design, build, test and deploy phases. What are we looking for Result Orientationproblem solving skillsAbility to perform under pressureStrong Analytical skillsWritten and verbal comminication Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 4 weeks ago
13.0 - 18.0 years
15 - 20 Lacs
Gurugram
Work from Office
Skill required: NA - Business Transformation Designation: Business Transformation Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for Adaptable and flexibleProblem-solving skillsDetail orientationAgility for quick learningCommitment to quality Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 4 weeks ago
14.0 - 20.0 years
16 - 31 Lacs
Hyderabad
Hybrid
Role Summary: The Technical Engagement Manager (TEM) will serve as the face of MARS to both new and existing customers. This senior role requires a unique blend of technical expertise, strategic thinking, customer engagement, and delivery excellence. The TEM will lead customer interactions, pitch and solution presentations, and project planning while ensuring alignment with delivery and revenue goals. The ideal candidate will act as the single point of contact for all engagements, working closely with the leadership team to drive project success and business growth. Key Responsibilities: Customer & Stakeholder Engagement: Act as the first line of contact and relationship manager for new and existing clients globally. Represent MARS in customer meetings, strategy sessions, and technical discussions. Drive stakeholder satisfaction by ensuring a consultative and proactive approach. Pre-Sales & Solutioning: Lead customer discovery sessions and propose tailored solutions aligned with client needs. Prepare and present compelling pitch decks, demos, and solution proposals. Collaborate with internal teams to estimate efforts, finalize SOWs, and close deals. Technical Leadership: Provide oversight on technology choices, architecture, and solution feasibility. Bring in expertise in Full-Stack Development, Cloud (AWS/Azure/GCP), and modern frameworks. Strong understanding of AI/ML tools and their application in enterprise solutions. Project Planning & Execution Oversight: Own project planning, resourcing, budgeting, and execution strategies. Ensure project delivery aligns with customer expectations, quality standards, and timelines. Proactively manage risks and ensure mitigation plans are in place. Revenue & Delivery Focused Execution: Align delivery excellence with revenue growth targets. Identify upsell/cross-sell opportunities and work with sales to expand customer engagement. Ensure profitability through effective scope management and cost controls. Cross-Functional Collaboration: Coordinate with delivery, sales, and leadership teams to ensure project alignment and business goals. Participate in strategic planning, account reviews, and roadmap discussions. Help build reusable solution assets and contribute to practice growth. Desired Skills and Qualifications: 1520 years of experience in technology services with strong exposure to global customer engagement. Proven track record in technical pre-sales, solutioning, project planning, and delivery management. Hands-on experience in full-stack development, AI/ML technologies, and cloud architecture. Demonstrated experience in revenue-focused delivery and strategic account management. Excellent communication, stakeholder management, and interpersonal skills. Experience working with international customers (especially US/EU clients); international stints is a must. US B1/B2 visa is a great plus. Location: Hyderabad (on-site role with client-facing responsibilities).
Posted 4 weeks ago
4.0 - 7.0 years
5 - 9 Lacs
Kochi
Work from Office
Fragomen is looking for Project Management Specialist to join our dynamic team and embark on a rewarding career journey Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, specialists, therapists, and other medical staff. Advising patients, parents, and guardians on diets, activities, hygiene, and disease prevention. Conducting research and remaining up to date on current trends, discoveries, and developments in the field
Posted 4 weeks ago
10.0 - 20.0 years
30 - 45 Lacs
Ahmedabad
Work from Office
An Introduction to Codal Codal is an award-winning web design and development consultancy that helps enterprise organizations solve complex problems and accelerate growth through elegant, data-driven digital solutions. Our areas of expertise include application modernization, eCommerce, UX/UI design, product strategy, data analytics, and artificial intelligence. At Codal, you will collaborate with some of the most innovative organizations in the world and work on cutting-edge technologies that push the boundaries of design and software development. You will also be part of a community that promotes long-term success, not just for our clients, but for each other. We will help you develop a professional roadmap that takes your career to new heights. Who will you be working with We ideate, create, and coordinate. We analyze, strategize, organize, and prioritize. We bridge the communication channel between the client and our project team. We chart the course and navigate the product roadmap sprint by sprint. Some of us are product owners. Some of us are scrum masters. Many of us wear multiple hats and do whatever needed to deliver successful projects Role summary The Senior Delivery Manager is responsible for ensuring the successful delivery of client projects within the Codal portfolio. This includes managing project health, resolving delivery risks, aligning with internal and client stakeholders, and driving continuous improvements across PMO and Engineering practices. A key focus of this role is identifying and turning around at-risk or underperforming projects to ensure successful outcomes, high client satisfaction, and internal team alignment. What will you be doing Project Oversight & Recovery Oversight of multiple high-complexity projects or programs across various accounts or client groups, including both client engagements and internal initiatives. Proactively identify at-risk projects by monitoring delivery health indicators such as scope creep, missed timelines, quality issues, and team/client escalations. Develop and execute turnaround strategies, including team restructuring, updated delivery plans, and stakeholder alignment. Identify, scope, and present upsell and expansion opportunities with assigned accounts, ensuring alignment with client needs and promoting business growth. Cross-Functional Delivery Management Oversee the delivery process across both PMO and Engineering, ensuring adherence to standards (BE, FE, DevOps, QA) while continuously scrutinizing and adjusting practices for optimization. Identify and bridge collaboration gaps across all departments, including Engineering, while working closely with engineering leads to determine and implement sensible solutions (e.g., automation coverage, DevOps configuration issues). Support the enforcement of project governance (RAID logs, documentation standards, sprint reviews, QA best practices). Guide large teams in process development, financial management, and work scoping to drive quality and efficiency. Team Leadership & Development Oversee, lead, and guide the AMD PMO team while supporting individual performance, career development, and achieving overall team objectives. Promote team morale and cohesion by fostering a culture of transparency, collaboration, and accountability. Participate in team and cross-capability recruiting, interviewing, and staffing initiatives to ensure a high-performing, cohesive team. What you need to be successful (Requirements) 10+ years of experience in project management, program management, or delivery leadership within a consulting or digital agency environment. 4-5 years of supervisory experience managing and mentoring junior/mid-level talent. Fully integrated (UX/UI design, development, testing, etc.) delivery experience is required. Demonstrated experience in managing high-complexity projects across multiple accounts, with a proven track record of delivering quality work on time and within budget. Strong background in working with cross-functional teams, including engineering, product management, and design. Exceptional leadership skills, with experience guiding teams and supporting career growth and development. Experience working with PMOs and engineering practices, including familiarity with automation, DevOps, and best practice standardization. Excellent communication skills, both written and verbal, with an ability to effectively convey ideas to clients and internal teams. Need another reason to hit the apply” button? Codal is a global agency with over 200 employees, and offices in the US, UK, and India We regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work. Company-sponsored lunch every Wednesday. A cricket team that regularly participates in city cricket leagues specific to Ahmedabad's IT companies We are located office in a prime location in Ahmedabad with a delicious restaurant, a large lawn, a cafe, and many other amenities inside the building Flexible working hours. Health Insurance: Comprehensive medical coverage for employees and their dependents Maternity/Paternity Leave: Additional time off and support for new parents Professional Development: Opportunities for training, workshops, and conferences to enhance employees' skills and knowledge Accidental Insurance We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.
Posted 4 weeks ago
3.0 - 8.0 years
4 - 8 Lacs
Pune
Work from Office
What You'll Do The Renewal Analyst will help guide the renewal process for contracts, working with Customer Account Managers (CAMs) and other teams to ensure, accurate, and efficient contract renewals. You will manage the end-to-end renewal process, from early-stage preparation and contract reviews to finalizing the renewal quote, all while maintaining a focus on customer retention and maximizing revenue opportunities. You will collaborate with CAMs, Finance, CX, and other partners to ensure that the renewal process aligns with team goals and customer expectations. You will report to the RSA Manager. (This is an individual contributor role). What Your Responsibilities Will Be Proactive Renewal Opportunity Management: You will work on renewal opportunities 120 days before the renewal date for Anchor contracts in both the 1st and 2nd halves of the year (H1 & H2). Work with CAMs to schedule account review calls with customers and ensure that the renewal process is aligned with customer needs. You will create the renewal presentation deck in collaboration with the CAM, ensuring all relevant details are covered. Contract Review and Price Lock Management: You will review existing and previous contracts to identify price lock conditions, ensuring that all pricing terms are following customer agreements. You will inform the CAM of any necessary changes to quote pricing based on the contract review. Discount Guidelines and Discount Grid Management: You will maintain the discount grid for each product based on usage and new pricing tiers. You will ensure CAMs are communicated on the discount grid and effect of unauthorized or excessive discounts Collaboration on Downgrades, Cancellations, and Adjustments: You will collaborate with CAMs to understand any customer-focused product downgrades or cancellations and incorporate these changes into the renewal quotes. You will help evaluate opportunities for additional discounts or adjustments for the upcoming subscription year and ensure these changes are reflected in the renewal quotes. Renewal Communication and Notifications: You will inform CAMs of all upcoming contract renewals for both halves of the year, ensuring that renewal deadlines and timelines are tracked. You will notify CAMs about products with zero or low usage within customer accounts and ensure these topics are addressed during the customer meeting to maximize engagement. Renewal Quote Creation and Customer Approval: You will collaborate with CAMs to create accurate and comprehensive renewal quotes, capturing all agreed-upon changes and adjustments. You will secure email approval from customers for renewal quotes to ensure that all terms are agreed upon before finalizing the contract. System Efficiency and Data Management: You will use Salesforce, CPQ, Gong, and Gainsight to manage renewal opportunities and ensure all data is updated and accurate ensuring processing and tracking of renewals, quotes, and customer interactions. Cross-Functional Collaboration: You will work with the CAM, Finance, CX, and Global Services Organization (GSO) to resolve issues, improve processes, and ensure that all renewal requirements are met. You will provide proactive support and insights to our teams to provide a smooth renewal process. Key Performance Indicators (KPIs): On-Time Renewals: Ensure renewals are completed 15 days before the renewal date to support our overall renewal targets. Gross Revenue Retention (GRR%): Maintain high retention rates by focusing on customer satisfaction and, accurate renewal processes. Post-Renewal Concessions: Keep post-renewal concession rates low by ensuring pricing and discounting protocols are followed. Renewal Quote Accuracy: Ensure all renewal quotes are accurate, capturing all changes made during the renewal process. Follow Discounting Grid: Maintain agreement on the discounting guidelines, ensuring discounts are within the approved grid. System Efficiency: Efficient use of Salesforce, CPQ, Gong, and Gainsight, ensuring that data is updated and renewal tasks are managed. Customer Approval: Ensure renewal quotes are sent to customers promptly and secured with email approvals promptly. What You'll Need to be Successful Experience: 3+ years of experience in renewal management, account management, or customer success in a B2B or SaaS environment. Education: Bachelor's degree or equivalent experience .
Posted 4 weeks ago
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