2046 Delivery Management Jobs - Page 26

RoleAM, Support Effectiveness - CX LocationBangalore Reporting toCX Head Training & Quality About Customer Experience Function: At PhonePe, the customer experience team takes full ownership of customers problems and strives to provide quick and meaningful resolution. They are the ones bettering our product every day with real-time insights and customer feedback. Function Summary: The primary goal of PhonePe CX T&Q is to build world-class learning capabilities for maximum impact on business, and consistently deliver an exceptional experience to our customers. We coach the employees to do their jobs effectively and help them be engaged, productive, and efficient. Job Summary The Support Effectiveness Manager is a critical leadership role within the PhonePe Customer Experience organization. The individual will be responsible for driving expertise and operational excellence within one or more lines of business (LOBs) by owning and optimizing the Training and Quality functions. This includes both internal PhonePe teams and CX vendors. This role is not just about maintaining standards; it's about elevating them to achieve world-class customer support. You will be a key architect in building a team of experts (both internal and at our partners) who consistently exceed customer expectations. Key Responsibilities: Expertise & Strategy: Develop and execute a comprehensive T&Q roadmap aligned with PhonePe's expertise framework and business objectives, incorporating industry best practices and innovation Stay updated on industry best practices and innovate. Partner with stakeholders to tailor programs. AI driven solutions enable teams, data driven approach and individuals to drive expertise driven experience Training & Delivery: Design and deliver comprehensive training programs (knowledge, skills, processes). Utilize diverse training methods and maintain curriculum. Certify trainers and ensure consistent vendor training. Develop Vendor SOP's. Quality Assurance: Establish and maintain a robust quality monitoring framework, utilizing AI-powered quality analysis tools. Identify root causes of issues and implement solutions. Maintain quality calibration processes. Standardize and uphold quality procedures across partners and Quality vendor. Performance Management & Coaching: Utilize performance data to identify skill gaps, implement targeted coaching and performance improvement plans, and foster a culture of excellence through recognition programs Provide coaching and development plans to internal and vendor agents. Foster a culture of continuous improvement. Vendor Management: Build and manage strong partnerships with vendors, ensuring adherence to PhonePe's standards through clear expectations, regular performance reviews, and seamless resource and training support Build strong vendor relationships and conduct performance reviews. Collaborate on improvement plans and ensure resource access. Stakeholder & Reporting: Act as a key liaison and subject matter expert, ensuring cross-functional alignment and integration of customer insights into training and quality initiatives through regular communication and reporting Team Leadership: Build, mentor, and lead a high-performing T&Q team, fostering a collaborative, diverse, and inclusive environment that drives continuous improvement and achieves target team performance metrics Qualification: Any Graduate 5+ yrs of relevant Experience Work Environment: Physical DemandsAbility to work in a fast-paced environment and manage multiple projects simultaneously. Should be open to work related travels Should be open to work from the office on all the working days. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

Role: Business Analyst Experience Bucket: 4 to 7 yrs What kind of person are we looking for First-principle problem solvers who are passionate about working with data and uncovering the stories that the numbers hide. If you're a curious mind and constantly questions the status-quo, then you'd fit right in with us. What would you get to do in this role Be an integral part of the pod strategy and will have to define the critical metrics. You'll also monitor performance trends and influence any interventions, based on performance. Collaborate closely with the business, and product functions to understand the business problem and translate them into the right analytical problem statement Own the entire insight generation phase and work on deep, thorough analysis to provide unbiased answers on the identified problem statement. These insights and decisions will be influenced ased on your presentation of the evidence, backed by data-driven hypothesis Move past just being the "Data person" and contribute with individual thoughts on how to improve the critical metrics for the pod. We love people who think of themselves as the business owner and then go back to the data to prove or disprove the thought. Act as the analytics and visualization SME for the team and ensure that the dashboards are designed and built in a way that makes it easy for the pod to consume the data they need. Mentor other analysts in the team; play an active role in hiring process & new team members' onboarding process What do you need to have to apply for this position Minimum 4 years of analytics experience in relevant roles Strong problem solving & analytical skills Penchant for business & curiosity to understand how the product works - Ability to write complex queries on SQL to manipulate, consolidate multiple data sources for the purpose of dashboarding and analysis Intuition for data and ability to handle big data sources Strong working knowledge in Excel and visualization tools like PowerBI, Tableau, QlikView. Understanding of data-analysis languages such as R, Python and in core statistical concepts is expected. Experience in building ML models is good-to-have, but not mandatory. Ability to clearly explain thoughts and ideas either verbally or in the written form. Candidates who are able to explain the story behind their analysis will find themselves at an advantage PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

: Job Title Post Trade Automation Technology ASU Delivery Lead, VP Location Bangalore, India Role Description: As a Delivery Lead in the Post Trade Automation team, you will play a key role in managing the India team to execute Asset Service strategy, to simplify the application landscape via cloud adoption and integration with target state Broadridge product. Additionally, you will be responsible for managing Global Emerging Market stakeholders for Post Trade Automation technology. The ideal candidate will deliver exceptional results through close partnership with business and enablement functions (operations, technology, compliance) located globally in managing complex changes across technology, operational processing and regulatory landscape while serving the clients. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Partner with leads of Product and Feature teams, and Operations to define and manage the delivery timelines, milestones and scope. Be responsible for managing Dev team in India and lead them to execute Asset Service strategy Work with product owners and Squad leads to ensure realistic planning Identify inefficiencies in delivery process and drive optimization Manage GEM stakeholders in APAC region, for Cash and Securities deliveries Develop strong collaborative relationships with key stakeholders Help influence peers / stakeholders and build consensus while dealing with ambiguity. Your skills and experience: Minimum 15 years of working experience in software analysis, product/program management or delivery management experience in the Financial Services industry. Proven experience in leading large scale IT delivery projects covering implementation and delivery of multiple applications from scratch and working across cross functional teams and managing senior stakeholders across geographic locations. Minimum 10 years experience of managing large scale regional transformation projects in either Corporate Banking or Investment Banking environment. Minimum bachelors degree from an accredited university. Proactive mindset with a high degree of comfort navigating ambiguity and rapidly changing priorities Ability to transition from strategy, high level to detailed and willingness to own activities as individual contributor Has worked with cross functional teams. Able to demonstrate improvements to internal and external process across multiple teams and functions Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

: Job Title Corporate Bank Technology Cash Management Delivery Manage , VP LocationBangalore, India Role Description Vice President Core Engineering (Technical Leadership Role) As a Delivery Manager in the Cash Management team, you will play a key role in managing the initiative to simplify the end-to-end payment flow for clients to improve user experience, reduce large footprints and increase ability to scale using cloud native solutions. The ideal candidate will deliver exceptional results through close partnership with business and enablement functions (operations, technology, compliance) located globally in managing complex changes across technology, operational processing and regulatory landscape while serving the clients. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Partner with Squad Leads, Engineering leads, Architect and operations to define and manage the delivery timelines, milestones and scope. Work with product owners and Squad leads to ensure realistic planning Ensure dependencies across squads are identified and managed Facilitate sprint ceremoniesplanning, reviews and retrospectives Be responsible for proactively managing the risks to planned delivery milestones. Escalate blockers or cross-team issues to right stakeholders Manage and track delivery health via KPIs (velocity, cycle time, burndown, etc) Identify inefficiencies in delivery process and drive optimization Develop strong collaborative relationships with key stakeholders Product owners, Squad leads, QA Leads and Engineers Help influence peers / stakeholders and build consensus while dealing with ambiguity. Leverage data and acquired knowledge to drive decisions at an engineering level. Your skills and experience Minimum 15 years of working experience in software analysis, product/program management or delivery management experience in the Financial Services industry. Proven experience in leading large scale IT delivery projects covering implementation and delivery of multiple applications from scratch and working across cross functional teams and managing senior stakeholders across geographic locations. Minimum 10 years experience of managing large scale regional transformation projects in either Corporate Banking or Investment Banking environment. Minimum bachelors degree from an accredited university. Proactive mindset with a high degree of comfort navigating ambiguity and rapidly changing priorities Ability to transition from strategy, high level to detailed and willingness to own activities as individual contributor Has worked with cross functional teams. Able to demonstrate improvements to internal and external process across multiple teams and functions Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones. How well support you

Role & responsibilities : • Manage day-to-day last-mile delivery operations across various channelsretail outlets, dark stores, and online platformsto ensure timely and accurate order fulfillment. Design and implement efficient hybrid delivery models (e.g., EV fleets, bike couriers, hub-and-spoke systems) to balance speed, cost, and sustainability. Partner with product and engineering teams to improve delivery management systems, including real-time tracking, routing, and customer communication tools. Onboard, evaluate, and manage third-party logistics partners. Track performance through metrics such as fleet availability, compliance, and cost-per-order. Oversee retailer onboarding, geotagging, and contact profiling to maintain accurate mapping, optimize routing, and ensure delivery feasibility. Analyze delivery KPIs, route performance, and failure trends to identify and eliminate operational bottlenecks. Train store managers and field delivery teams on standard operating procedures, tools, and service protocols. Monitor NPS and delivery satisfaction scores; resolve escalations promptly and integrate feedback into service improvements. Preferred candidate profile: Qualifications: • Graduate or Postgraduate in Logistics, Operations, or a related field. • 35 years of experience in last-mile delivery, e-commerce logistics, or urban mobility operations. • Familiarity with logistics tech platforms, fleet tracking tools, and delivery apps. • Strong analytical and problem-solving skills. • Experience managing external vendors and cross-functional teams. • Excellent communication, leadership, and crisis management abilities

Role & responsibilities : • Manage day-to-day last-mile delivery operations across various channelsretail outlets, dark stores, and online platformsto ensure timely and accurate order fulfillment. Design and implement efficient hybrid delivery models (e.g., EV fleets, bike couriers, hub-and-spoke systems) to balance speed, cost, and sustainability. Partner with product and engineering teams to improve delivery management systems, including real-time tracking, routing, and customer communication tools. Onboard, evaluate, and manage third-party logistics partners. Track performance through metrics such as fleet availability, compliance, and cost-per-order. Oversee retailer onboarding, geotagging, and contact profiling to maintain accurate mapping, optimize routing, and ensure delivery feasibility. Analyze delivery KPIs, route performance, and failure trends to identify and eliminate operational bottlenecks. Train store managers and field delivery teams on standard operating procedures, tools, and service protocols. Monitor NPS and delivery satisfaction scores; resolve escalations promptly and integrate feedback into service improvements. Preferred candidate profile: Qualifications: • Graduate or Postgraduate in Logistics, Operations, or a related field. • 35 years of experience in last-mile delivery, e-commerce logistics, or urban mobility operations. • Familiarity with logistics tech platforms, fleet tracking tools, and delivery apps. • Strong analytical and problem-solving skills. • Experience managing external vendors and cross-functional teams. • Excellent communication, leadership, and crisis management abilities

Educational Bachelor of Engineering,Bachelor Of Business Adm.,Bachelor of Business Mgmt.,Bachelor Of Technology (Integrated),Master Of Technology,Master Of Business Adm.,Master Of Engineering,Master Of Business Management,Chartered Accountant Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : Primary skillsFinancial Services Domain-Cards-Vision Plus Preferred Skills: Technology-Mainframe Technologies-Mainframe Technologies- ALL

Educational Bachelor of Engineering,Bachelor Of Science,Bachelor Of Computer Science,Master Of Science,Master Of Engineering Service Line Application Development and Maintenance Responsibilities Work on client assignments, typically large transformational IT programs, as an individual contributor and/or as a lead of junior consultants Engage with client business and IT as well as with internal Infosys stakeholders throughout the phases of an IT program, including interfacing with third party / legacy systems, from planning through proposing a solution and implementation Experience in Business Process Consulting (i.e. any systems in particular), Problem definition, Case and workflow design, Detailing of Processes, Process modelling Drive business workshops to define requirements and elaborate functional specifications of an IT solution Design Business User Stories, Use cases, Lead Functional Architecture, Re-engineer process models and Integrate disparate services for end to end solution delivery Work with Agile scrum team, to analyse the prioritized user stories to define the sprint scope Understand interface / integration technologies and a good understanding of customers’ needs so they can be translated into requirements Work with Infosys sales team to lead or drive business / functional content in client pursuits Drive thought leadership initiatives by contributing PoVs, Whitepapers, etc. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Experience in working across teams in consulting, software development, product support, quality assurance. Experience in working in a global environment with multiple locations Experience in driving meetings/workshops with senior client executives, business leads & cross functional stakeholders and articulate project documents lucidly Proactive outreach on deliverables, and owning the Test execution and socialization of scopes. Preferred Skills: Domain-Aerospace-MRO-Aero Technical Publication Domain-Manufacturing-Manufacturing - ALL Domain-Supply Chain Management-Demand & Supply Planning Foundational-Development Methodology-Infosys Global Agile methodology-Agile development Foundational-Development Methodology-Scrum Domain-Automotive-Automotive Sales & After Sales Service

Educational Bachelor of Engineering,Bachelor Of Technology (Integrated),Bachelor Of Business Adm.,Bachelor of Business Mgmt.,Master Of Business Adm.,Master Of Technology,Master Of Engineering,Master Of Business Management,Chartered Accountant Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Technical and Professional : Primary skillsFinancial Services Domain-Cards-Vision Plus Preferred Skills: Technology-Mainframe Technologies-Mainframe Technologies- ALL-Mainframe Job Schedulers/Job Monitoring Tools

Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Comp. Applications,Bachelor of Pharmacy,Master of Pharmacy,Master Of Technology,Master Of Comp. Applications Service Line Application Development and Maintenance Responsibilities a.Essential Skills: 2-10 years of total IT industry experience, with at least 3 years in Clinical or Regulatory solutions for Life Sciences clients. Should be well familiar with Life Sciences Domain - Clinical Trials, Drug Safety, Pharmacovigilance Familiarity with the complete working of CSV tool Exposure to US Life Sciences market Experience of leading development team, working with client teams/SMEs and leading them through the project life cycle. Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Preferred Skills: Domain-LifeSciences-Clinical Trials Compliance & Safety Technology-Regulatory Compliance-Regulatory Compliance System

About this opportunity You will be responsible for developing scientific methods, processes, and systems to extract knowledge or insights to drive the future of applied analytics. Moreover, you will provide thought leadership, perform Advanced Statistical Analytics, and build insights into data to deliver to the business substantial insights, identify trends, and measure performance which address business problems. In addition, collaborate with business and process owners to understand business issues, and with engineers to implement and deploy scalable solutions, where applicable! What you will do 1. Engage with Product Line Managers or Strategic Product Managers in support and growth of the portfolio, Interact with partners to publish epic charter, problem definition and success criteria (outcomes) 2. Interact with other automation leaders to improve understanding and finding opportunities for digital improvements in existing implementations Delivery responsibilities 3. Ensure the integrity of the epics/stories and coordinates prioritization. (Effort allocated, Value, partners etc) Validate value proposition from the engagement team. 4. Support ITPOs / product fusion teams in proposals, credentials, use cases and value proposition 5. Assemble project delivery teams, balancing mix and skills of associates to meet delivery needs. Delivery accountability for epics in the area. 6. Product roadmap and feature improvement responsibility for products in the area. 7. Ensure the smooth ongoing delivery with regular status meetings and reports, and by soliciting continuous feedback from partners 8. Ensure governance processes, checklists and processes are followed. Proactive auditing and risk assessment competencies 9. Handle delivery issues and collaborate with peer teams and partners. 10. Supervise the performance of the team, through proactive delivery management, issue partner concern and reporting Support reusable asset creation, process improvements, automation possibilities and support knowledge sharing across multiple initiatives 11. Provide periodic reporting and presentations to leadership team You will bring A Master s or higher degree in Computer Science, Statistics, Mathematics, or related areas Evidence of academic training in Statistics Deep/broad knowledge of machine learning, statistics, optimization, or related field A genuine interest in new and applied technology and software engineering coupled with a high degree of business understanding Any applied research contributions to the community in terms of technical papers and patents, are encouraged Why join Ericsson? What happens once you apply? We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us We are proud to announce Ericsson India is ranked 19th among all 50 countries and is once again officially Great Place to Work Certified in 2024. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: India (IN) || Noida Req ID: 769691

Educational Bachelor of Engineering,BCA,BTech,MTech,MCA,MBA Service Line Application Development and Maintenance Responsibilities A day in the life of an Infoscion As part of the Infosys delivery team, your primary role would be to interface with the client for quality assurance, issue resolution and ensuring high customer satisfaction. You will understand requirements, create and review designs, validate the architecture and ensure high levels of service offerings to clients in the technology domain. You will participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, perform code reviews and unit test plan reviews. You will lead and guide your teams towards developing optimized high quality code deliverables, continual knowledge management and adherence to the organizational guidelines and processes. You would be a key contributor to building efficient programs/ systems and if you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Technical and Professional : Healthcare Data analyst ,PL/SQL, SQL, Data mapping, STTM creation, Data profiling, Reports Preferred Skills: Domain-Healthcare-Healthcare - ALL

Job Title: Delivery Project Manager Location: Pune / Ranchi / Bangalore(Hybrid) Experience: 6+ Years Employment Type: Full-time About the Role: We are looking for a highly organized and driven Project Delivery Manager with experience managing large-scale technology projects, preferably in the Salesforce and Cloud domain. The ideal candidate will hold CSM and PMP certifications , possess strong communication and client-handling skills, and be comfortable working with global teams Key Responsibilities: Lead and manage the end-to-end delivery of large-scale Salesforce and cloud technology projects Coordinate across cross-functional teams using tools such as Asana and Jira Serve as the primary point of contact for client communication, status updates, and escalations Ensure projects are delivered on-time, within scope and budget , maintaining high-quality standards Proactively identify project risks, dependencies, and scope changes, and manage mitigation plans Facilitate sprint planning, reviews, retrospectives, and regular delivery check-ins Required Skills: CSM and PMP certified with a strong foundation in Agile and Waterfall delivery methodologies Proven experience managing Salesforce and cloud technology projects Hands-on experience with project management tools like Jira and Asana Excellent communication, stakeholder management, and team coordination skills Ability to work independently and manage high-pressure timelines Willingness to work late in the evening for overlapping hours with North America teams and clients

Summary - To handle multiple projects under SCM portfolio. Experience in handling 100+ team size and multiple stakeholders from various regions Domain Expertise Have strong knowledge around sourcing procurement and order management process Skilled operations managers use problem-solving and managerial expertise to supervise daily business operations Integral involvement of operations managers in risk analysis and mitigation for new projects Proficiency in technical applications like production automation, data entry, and software utilization for accessing project data, budget tracking, and process design. Operations managers oversee company production budgets, necessitating strong business finance and mathematical skills. Manage the project P&L, revenue forecast, cost optimization, multiple Tools and application knowledge Responsibilities: Develop and implement operational policies and procedures for efficient operations. Enhance systems, processes, and best practices. Manage day-to-day operations, overseeing the operations team and department. Ensure organizational processes comply with legal regulations and standards. Uphold health and safety guidelines and enforce compliance. Monitors employee and team performance, offering coaching, training, and feedback for improvement. Handle budgets, forecasting, and resource allocation to meet strategic goals. Collaborate cross-departmentally to align operations with organizational objectives. Cultivate and maintain relationships with vendors and suppliers. Negotiate contracts for favorable pricing with suppliers and vendors. Optimize business travel processes, secure corporate rates, automate expense reports, and ensure compliance. Maintain service operations to ensure sustainability. Implement quality assurance measures for products/services and monitor production KPIs. Enhance customer service quality and satisfaction. Analyze data to identify process improvement opportunities and cost savings. Manage supply chain processes, including inventory, production, sales, and sourcing. Optimize workflows and processes for efficiency and cost-effectiveness. Monitor manufacturing processes to ensure high-quality products. Oversee staffing plans, recruitment, and training. Report on operational efficiency and quality standards. This is 5 Days work from Office in Night Shift.

Seeking an experienced Delivery Lead to oversee the overall service delivery management for our Oracle Managed Services project. The Delivery Lead will ensure adherence to Service Levels described in the agreement and collaborate closely with the client's Service Delivery management personnel. The role involves managing the compilation of metrics around open tickets, backlog, aging, etc., and driving metrics-driven continuous improvement and customer satisfaction. Responsibilities: Oversee overall service delivery management. Ensure adherence to Service Levels. Collaborate with client Service Delivery management personnel. Manage the compilation of metrics around open tickets, backlog, aging, etc. Drive metrics-driven continuous improvement and customer satisfaction. Must-Have: Proven experience in delivery management. Strong leadership and team management skills. Excellent communication and stakeholder management abilities. Proficiency in using ServiceNow (SNOW) toolset for incident management. Good-to-Have: Experience in managing Oracle-related projects. Familiarity with ITIL processes and frameworks.

Oversee, manage last mile delivery operations to ensure timely and efficient order fulfillment. Develop and implement strategies to optimize delivery routes reducing cost. Relevant experience in logistics, e-commerce or last mile delivery operations.

Enable and realize effective AI use case together with the specialist department in the Head Office. Responsible for the development of the AI Application from the idea to Integration into the financial services IT systems. Responsible to lead and develop AI solutions along with central teams with a focus on AI to further digitize the processes. Play a crucial role in coordinating with Development teams across multiple locations.

Seeking an experienced Delivery Lead to oversee the overall service delivery management for our Oracle Managed Services project. The Delivery Lead will ensure adherence to Service Levels described in the agreement and collaborate closely with the client's Service Delivery management personnel. The role involves managing the compilation of metrics around open tickets, backlog, aging, etc., and driving metrics-driven continuous improvement and customer satisfaction. Responsibilities: Oversee overall service delivery management. Ensure adherence to Service Levels. Collaborate with client Service Delivery management personnel. Manage the compilation of metrics around open tickets, backlog, aging, etc. Drive metrics-driven continuous improvement and customer satisfaction. Must-Have: Proven experience in delivery management. Strong leadership and team management skills. Excellent communication and stakeholder management abilities. Proficiency in using ServiceNow (SNOW) toolset for incident management. Good-to-Have: Experience in managing Oracle-related projects. Familiarity with ITIL processes and frameworks.

The Opportunity : Lead SAP AD (Mainly new world SAP S/4) deals with global scope (5 to 25 M Euros), take end to end responsibility of entire SAP Solutioning, bid response by putting together and working with a solution team/SMEs. Appropriately position and promote Capgeminis SAP offers/assets in the opportunity context Drive the solution strategy by working with account team/sales/partners and shape the deals in tune with the competitive scenario, client priorities, technology suitability/viability with Support from Senior Solution Leaders in the team Defend developed solutions and offerings internally at the BU/MU/SBU level Plan, lead, present solution in client meetings/orals/workshops Interacting with customers, understanding the requirements, proposing solutions / methodology etc. Leading the New SAP (S/4HANA- OP/Cloud/Leonardo/AI-ML) adoption initiatives in the context of Digital Transformation in the customers journey, clearly demonstrating the business value. Drive innovation/transformation agenda in large existing accounts, provide delivery and solution assurance Support and guide solutions and offering in the Capability (COE) Drive competency agenda and ideate new innovative solutions/PoCs/PoV's Provide expert support to various projects and delivery engagements Guide, develop, mentor a team of architects and continuously drive Solutioning capability enhancement/improvement/industrialization/reusability/automation Educational Qualifications BE/MBA / or equivalent education Related SAP Certifications Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Job Description - Grade Specific Our Ideal Candidate Should have 12 + yrs of SAP exp, deep routed knowledge in area of expertise at least one FICO, O2C, P2P, SCM, CRM etc. and good SAP Solution Integration knowledge, should have worked in pre-sales. Pre-sales solution architect having experience in leading large strategic deals (>10ME) centred around SAP. Understanding business requirements and designing solutions along with estimation, costing and commercial offers to global customers. Strong hands-on experience in any one of the SAP core modules .g FICO, P2P, O2C, SCM, Technical streams (5 yrs), Delivery Management experience in SAP AD implementation projects (5 to 7 yrs.) in customer-facing roles, knowledge of S/4HANA, Suite on HANA and HANA database as a foundation is an added advantage. Experience in leading SAP projects in the AD side 3 M to 10 M Euros, Expert understanding of overall process of implementation, migration, upgrade including sizing, architecture, configuration, management and day to day operation of SAP S/4HANA environment. Broad understanding across functional areas / in-depth process knowledge in one area. Industry knowledge/sector knowhow in Manufacturing/Retail/CPG/Life sciences Understands how business works, can articulate in business language and can translate solution/technology propositions into business value Experience in integrating SAP ERP solutions across other ERPs/SAP solutions Experienced in a multi-cultural, multi-location distributed global delivery setup. Excellent communication skill in English. Additional language German/Spanish/Dutch or French is a big plus. Experienced in client interactions at Senior Level Program managers and Business process Managers Very good capabilities and experience in people management and stake holder management. Experience in representing the practice/organization in industry events/forums

You are responsible for QA and Delivery of Web & Mobile App Projects, Work Close with Client , Business Analyst and Developer to ensure smooth and timely delivery of the Project. complete the project on given budget and timeline is the Priority Required Candidate profile Tech Graduate with At least 2 Year Exp. in QA and 2+Year as Delivery Manager. Test Cases . Test Plan , Test Execution , Mobile Usability, Documentation and Delivery Acumen. We ne

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the worlds mostinnovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as theyprovide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days arethe same. This role involves the development and application of engineering practice and knowledge in defining, configuring and deploying industrial digital technologies (including but not limited to PLM and MES) for managing continuity of information across the engineering enterprise, including design, industrialization, manufacturing and supply chain, and for managing the manufacturing data. Job Description - Grade Specific Focus on Digital Continuity and Manufacturing. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.

Role & responsibilities: Contributes to business growth by achieving Open Automation's targets through the delivery of successful, innovative, and high-quality projects Acts as a Technical Domain Expert within assigned global regions for Open Automation Solutions (OAS), primarily EcoStruxure Automation Expert-based solutions Ensures successful delivery of proposals and projects through direct engagement with Global/Regional Sales and Delivery teams, OAS Pre-Sales, OAS Delivery, R&D, and Centers of Excellence Educates and empowers Regional Pre-Sales & Global Delivery with best practices, templates, and productivity tools Accountable for the profitable growth of projects within assigned region Serve as the Technical Authority for assigned OAS proposals and projects Act as the Technical Authority for OAS across Process Automation (including IA GDO and the wider IA) Participate in customer meetings within assigned regions (virtually or in person as required) Provide visibility to regional updates on Open Automation opportunities and challenges Drive engineering excellence and consistency Define OAS requirements to support the development of training, tools, and standards by Global Engineering and Services (GES) Define enhancements to ensure development, deployment, and adherence to tools and processes meet OAS requirements Act as a conduit/link to the PA Offer group, Incubator, R&D, and other SE Business Units Preferred candidate profile 10+ years experience with automation systems projects execution/delivery, with minimum of 4 years in lead technical and/or project management role Experience with automation systems proposals in terms of validation/benchmarking, architecture generation, sizing & estimation tools is a strong plus Knowledge of open automation solutions, tools & standards is a plus Fluency in English (oral and written) Culturally sensitive and globally aware Strong ability to collaborate w/ diverse teams, influence, quick learner with critical thinking & passion for trying new things Willingness to travel internationally and regionally (as per business requirements

Job Area: Engineering Services Group, Engineering Services Group > Program Management General Summary: Develops, defines, and executes plans of record, includingschedules, budgets, resources, deliverables, and risks. Monitors and drives the program from initiation through delivery, interfacing with internal and external stakeholders across functions on technical matters, as needed. Monitors budget/spending, on-time delivery, and achievement of program milestones. Represents the program and drives alignment across stakeholders. Minimum Qualifications: Bachelor's degree in Engineering, Computer Science, or related field. 4+ years of Program Management or related work experience. Preferred Qualifications: Master's degree in Engineering, Computer Science, or related field. PMP Certification. 7+ years of Program Management or related work experience. 3+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above). 2+ years of experience working in a large matrixed organization. 2+ years of experience with program management tools such as dashboards, Gantt charts, etc. Principal Duties and Responsibilities: Collaborates with key stakeholders and program sponsors to develop goals, set the prioritization of deliverables, and discuss necessary priorities and stakeholder needs. Manages and takes responsibility for multiple small programs/technology with moderate complexity or a single complex program/technology by applying up-to-date program management knowledge to meet deadlines. Develops and manages the execution of the program Plan of Record (e.g., on time, on budget, within scope) for multiple small programs or a single medium sized or complex programs/technologies which includes schedule and resource forecasting, stakeholder identification, method and frequency of communication, scope, and prioritization. Tracks and manages all key metrics pertaining to a program and identifies when metrics deviate significantly from Plan of Record; escalates issues in a timely manner and proposes corrective actions. Manages and prioritizes the work of the program team by establishing schedules, task assignments, and tracking tasks of team members. Identifies program issues/risks and creates a risk mitigation plan for multiple small programs or a single medium sized or complex program. Maintains and updates the risk tracker. Helps to promote program vision and objectives within own team, and ensures program objectives are met or exceeded. Supports the adoption of processes by applying best practices and identifying and recommending process improvement opportunities within respective programs. Level of Responsibility: Working independently with little supervision. Making decisions that are moderate in impact; errors may have financial impact or effect on projects, operations, or customer relationships; errors may require involvement beyond immediate work group to correct. Using verbal and written communication skills to convey complex and/or detailed information to multiple individuals/audiences with differing knowledge levels. May require strong negotiation and influence, communication to large groups or high-level constituents. Having a moderate amount of influence over key organizational decisions (e.g., is consulted by senior leadership to provide input on key decisions). Completing tasks that do not have defined steps; simultaneous use of multiple mental abilities is generally required to determine the best approach; mistakes may result in significant rework. Exercising substantial creativity to innovate new processes, procedures, or work products within guidelines or to achieve established objectives. Using deductive and inductive problem solving; multiple approaches may be taken/necessary to solve the problem; often information is missing or conflicting; advanced data analysis and interpretation skills are required. Occasionally participates in strategic planning within own area affecting immediate operations. The responsibilities of this role do not include: Financial accountability (e.g., does not involve budgeting responsibility).

We are looking for a skilled professional with 7 to 12 years of experience to join our team as a Manager - EBS Fin Functional in the IT Services & Consulting industry. The ideal candidate will have a strong background in finance and functional management, with excellent leadership skills. Roles and Responsibility Manage and oversee the implementation of financial modules within the EBS system. Collaborate with cross-functional teams to ensure seamless integration of financial systems. Develop and maintain financial reports, dashboards, and analytics to support business decisions. Provide training and support to end-users on financial systems and processes. Ensure compliance with financial regulations and standards. Analyze financial data to identify trends and areas for improvement. Job Strong knowledge of finance and accounting principles, including general ledger, accounts payable, and accounts receivable. Experience with financial reporting, budgeting, and forecasting. Excellent analytical and problem-solving skills, with attention to detail. Strong communication and interpersonal skills, with the ability to work with stakeholders at all levels. Ability to lead and manage high-performing teams, focusing on development and growth. Strong understanding of financial software applications, including EBS.

-Coordinate end-to-end project execution and delivery. -Ensure timely project completion as per client deadlines. -Share updates on requirements and progress with teams. -Ensure all client needs and expectations are fulfilled. Required Candidate profile Strong communication and negotiation skills Experience in IT project coordination Knowledge of the stock market domain is a plus.