Delivery Director

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About the Role

Delivery Director

Key Responsibilities

• Provide end-to-end leadership for complex delivery programs across global clients, ensuring successful execution within time, scope, and budget.
• Drive strategic planning, execution, and delivery of multi-million-dollar programs across diverse domains and technologies.
• Act as the primary escalation point for delivery-related issues, with a strong focus on proactive risk management and mitigation.
• Lead large, cross-functional teams (onshore/offshore) and delivery managers; mentor and build a high-performing delivery organization.
• Collaborate closely with Sales, Pre-Sales, Solution Architects, and Account Managers to support business growth and expansion opportunities.
• Ensure adherence to SLAs, KPIs, and governance processes across programs.
• Manage budgets, forecasts, and P&L responsibilities for assigned accounts or programs.
• Foster strong client relationships with C-level stakeholders; serve as a trusted advisor for digital transformation and innovation initiatives.
• Drive continuous improvement, operational excellence, and the adoption of best practices across delivery teams.

Required Skills & Experience

• 18–20+ years of IT services experience with a minimum of 10+ years in program/delivery management roles.
• Proven track record of delivering complex, enterprise-scale programs involving digital technologies, cloud, data, or application modernization.
• Experience managing multi-year engagements with Fortune 500 or global clients.
• Strong leadership skills with the ability to influence and drive decisions at the executive level.
• Excellent communication, stakeholder management, and client-facing skills.
• Deep understanding of SDLC, Agile, DevOps, and hybrid delivery models.
• Financial and contractual acumen including P&L ownership and governance.
• Strong problem-solving skills and the ability to work under pressure in a dynamic environment.

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• PMP / PRINCE2 / SAFe / ITIL certifications are a plus.
• Experience working with global delivery models (onshore, offshore, nearshore).

Why Join Us?

• Lead strategic transformation and delivery initiatives across top-tier clients.
• Work with a high-caliber team in a collaborative and growth-oriented environment.
• Competitive compensation and benefits tailored to senior leadership.

About Ascendion

Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Ascendion is headquartered in New Jersey. In addition to our remote/hybrid workforce, we have a presence in 12 countries and 40+ global offices across North America, Europe, and APAC. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture.