About the Team The Product & Component Operations - Business Intelligence (BI) team is part of Supply Chain Operations. We specialize in solving complex business problems using data, BI tools, and AI/ML techniques. Our mission is to drive insights, enable operational efficiency, and power transformation across the supply chain. About the Role Are you passionate about applying cutting-edge AI to transform how we operate? We are looking for a highly capable and forward-thinking Data Scientist who thrives on building intelligent solutions that transform supply chain operations. In this role, you will apply state-of-the-art machine learning techniques—including LLMs (Large Language Models)—to develop intelligent systems, improve decision-making, and unlock value from our supply chain data. This role is ideal for someone who thrives on solving complex data problems, designing AI solutions, and contributing to large-scale transformation programs. As a Data Scientist, you will: * Partner with business units and supply chain stakeholders to understand their analytics needs and translate them into scalable AI solutions. * Design, develop, and implement intuitive models and AI solutions * Take the lead on supply chain transformation analytics—owning everything from doing POCs to solution deployment. * Collaborate with architects, business partners (GPOs, BU verticals), and IT to define use cases and design data-driven capabilities that deliver tangible business outcomes. What You’ll Do * Design, develop, and deploy ML/LLM-based solutions to address supply chain problems. * Lead experimentation and development of Generative AI and NLP tools to automate insights. * Lead end-to-end ML pipelines: data ingestion, preprocessing, model training, deployment (on Google Cloud Platform: Vertex AI, BigQuery), and performance monitoring. * Develop Generative AI applications and NLP models to automate insights, streamline operations, and enhance decision support. * Collaborate with BI developers to integrate model outputs into dashboards and self-service tools (Power BI, Tableau, ThoughtSpot). * Partner with stakeholders to define use cases, success criteria, and business impact for AI initiatives. * Ensure model accuracy, fairness, interpretability, and alignment with responsible AI practices. * Cntribute to thought leadership, helping shape the AI/ML roadmap for supply chain transformation. What We’re Looking For Required Qualifications
- Bachelor’s or master’s degree in computer science, Data Science, AI/ML, or a related field.
- 6+ years of experience in data science or applied machine learning roles, ideally within supply chain, operations, or manufacturing domains.
- Strong programming skills in Python (including pandas, scikit-learn, TensorFlow/PyTorch) and proficiency in SQL.
- Strong core software engineering skills, including system design, unit testing, REST API development (Fast API), version control with GitHub, and containerization with Docker.
- Hands-on experience with: Large Language Models (LLMs),Transformer architectures and fine-tuning this model to Domain specific needs.
- Generative AI models using frameworks such as Hugging Face, LangChain, Lang Smith, Lang graph or OpenAI APIs, Llama index
- Experience in building LLM agents / multi-Agents and other advanced concepts such as Model context protocol (MCP) for sophisticated Gen AI solutions.
- Proven experience deploying ML/AI solutions on Cloud Platform. Preferred in Google Cloud Platform (GCP) - using Vertex AI, Cloud Functions, Cloud Run and other GCP services
- Solid understanding of data engineering workflows, model lifecycle management, and MLOps.
- Familiarity with BI tools (e.g., Power BI, Tableau ) and their integration with ML outputs. Preferred Qualifications
- Experience with software engineering skills, real-time analytics, ML model APIs, Rest API development or serverless architectures.
- Familiarity with data governance, privacy, and responsible AI practices.
- Prior work in supply chain analytics or operational data science.
- Google Cloud certifications (e.g., Professional Data Engineer, ML Engineer) are a plus. ------------------------- Who You Are * Passionate about applying machine learning and AI to solve business problems. * Curious, resourceful, and always eager to explore new technologies and approaches. * Able to clearly communicate complex technical concepts to non-technical stakeholders. * Comfortable working independently and collaboratively in a fast-paced, cross-functional environment. * A builder who brings both strategic thinking and technical execution. ------------------------- Who You’ll Work With You’ll be part of a collaborative and high-impact BI team within Supply Chain Operations. You’ll work closely with product operations teams, GPOs, IT, data engineers, and BI professionals to shape how data science and AI transform supply chain capabilities. Ready to make an impact through AI? Apply now and help shape the future of intelligent supply chain. #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.We are Cisco, and our power starts with you.
