Data Center Operations Engineer

Job Description

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Data Center Management/ DCIM, knowledge of Data Center Facilities hardware such as such as Servers, networking equipment, UPS, PDU, environmental devices etc. In a position to troubleshoot and resolve incidents and problems associated with it.Have skills to support remote location facilities operation, maintenance, office moves etc. To be able to assist rack, stack and connect & configure for monitoring Perform day-to-day operations, maintenance, and monitoring of data center facilities hardware including: Servers, switches, routers UPS (Uninterruptible Power Supplies), PDUs (Power Distribution Units) Environmental monitoring devices (temperature, humidity sensors, etc.) Troubleshoot and resolve incidents, faults, and performance issues related to hardware infrastructure. Rack, stack, cable, and label IT equipment as per design specifications. Configure monitoring tools to track performance and health of data center components. Collaborate with IT teams and vendors for system installations, maintenance activities, and upgrades. Support remote site operations, ensuring adherence to company standards and operational SLAs. Assist in planning and executing office moves, expansions, and hardware migrations. Maintain accurate inventory records and documentation for assets and configurations. Adhere to and enforce all safety, compliance, and security policies for data center operations. Y our future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you’ll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience: 10+ years of hands-on experience in Data Center Operations or IT Infrastructure support. Solid understanding of DCIM tools and practices. Proven experience with physical IT infrastructure: servers, networking gear, UPS, PDU, etc. Strong diagnostic and problem-solving skills related to hardware and facility components. Experience in cabling, power provisioning, and environmental monitoring in data centers. Ability to interpret network and rack diagrams. Proficiency in using ticketing systems and maintaining technical documentation. Ability to support facilities operations remotely and coordinate with local technicians. Strong communication and coordination skills with cross-functional teams. Preferred Technical and Professional Experience: Certifications such as CompTIA Server+, Network+, DCIM, or Data Center Facilities Management . Experience working with infrastructure monitoring tools (e.g., SolarWinds, Schneider EcoStruxure, NetBox, etc.). Familiarity with ITIL processes and incident/change management best practices. Exposure to hybrid data center/cloud environments (AWS Outposts, Azure Stack, etc.). Experience supporting enterprise office relocations or infrastructure scaling projects. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.