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15.0 - 20.0 years

20 - 25 Lacs

Bengaluru

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OfBusiness is Indias largest B2B commerce platform, empowering SMEs through efficient raw material sourcing, working capital support, and tech-led solutions. Our manufacturing footprint spans over 20 lakh tonnes of annual output across steel, chemicals, and industrial goods. This vertical integration ensures greater control over quality, costs, and timelinesbuilding trust and scale across our customer base. Indian Designs Exports Pvt. Ltd. (ID) , based in Bangalore, is a leading apparel manufacturer and exporter with a monthly capacity of 3.5 million units. The company serves global brands in mens, womens, and kidswear and offers a wide range of products including outerwear, denim, and loungewear. With advanced technologies like 3D sampling and a strong focus on sustainable practices, ID delivers high-quality, timely apparel solutions across the globe. What You Will Do We are seeking an experienced leader to manage end-to-end operations at our apparel manufacturing plant in Hindupur, Andhra Pradesh. The role includes full responsibility for a plant with 1,500 machines and entails driving productivity, compliance, and delivery excellence. Lead operations including production, planning, quality, maintenance, and compliance at the plant. Enhance productivity and operational performance across functions. Implement strategies to meet cost, efficiency, and delivery targets. Coordinate with internal departments for seamless daily operations. Ensure compliance with buyer requirements and global quality standards. Manage and mentor plant teams to achieve excellence and career development. Maintain compliance with labor, safety, and statutory regulations. What We Are Looking For Graduate/Postgraduate in any discipline. 15+ years of experience in apparel manufacturing with a focus on export operations. Proven track record managing large-scale plants (1,000+ machines preferred). Strong leadership and decision-making abilities. Excellent interpersonal and communication skills. Knowledge of Telugu will be considered an advantage. What We Are Offering Fast-track Career Growth High-Impact Roles Ownership Role Autonomy Exceptional Peer Group Enjoyable Workplace Competitive Pay Rewards

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3.0 - 5.0 years

2 - 3 Lacs

Pune

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Modification and Projects Involved in new project activitiesInvolved in modification activitiesSupport to Instrumentation team for project activities pre requisite Daily Operations Preventive Maintenance of autoclaves, fermenters, TFF systems, process vessels, blast freezers, CIP vessels, homogenizers, mixers, CIP trolleys, LAFUs, BSC, Cold rooms, Refrigerators etc General Notifications and breakdown notification closures3 General notification planned for closure relate to new requirement Breakdown activities critical (W/o notifications) Related to autoclave door issue, agitator seal related issue, breakdown of equipment Project activities/new initiative/continuous improvement/safety related activities (Buddy system required) Facility maintenance and MMA related activities FMDs manual reading recording and monitoring

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1.0 - 6.0 years

1 - 2 Lacs

Bengaluru

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Modification and Projects Involved in new project activitiesInvolved in modification activitiesSupport to Instrumentation team for project activities pre requisite Daily Operations Preventive Maintenance of autoclaves, fermenters, TFF systems, process vessels, blast freezers, CIP vessels, homogenizers, mixers, CIP trolleys, LAFUs, BSC, Cold rooms, Refrigerators etc General Notifications and breakdown notification closures3 General notification planned for closure relate to new requirement Breakdown activities critical (W/o notifications) Related to autoclave door issue, agitator seal related issue, breakdown of equipment Project activities/new initiative/continuous improvement/safety related activities (Buddy system required) Facility maintenance and MMA related activities FMDs manual reading recording and monitoring

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2.0 - 3.0 years

1 - 2 Lacs

Pune

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Modification and Projects Involved in new project activitiesInvolved in modification activitiesSupport to Instrumentation team for project activities pre requisite Daily Operations Preventive Maintenance of autoclaves, fermenters, TFF systems, process vessels, blast freezers, CIP vessels, homogenizers, mixers, CIP trolleys, LAFUs, BSC, Cold rooms, Refrigerators etc General Notifications and breakdown notification closures3 General notification planned for closure relate to new requirement Breakdown activities critical (W/o notifications) Related to autoclave door issue, agitator seal related issue, breakdown of equipment Project activities/new initiative/continuous improvement/safety related activities (Buddy system required) Facility maintenance and MMA related activities FMDs manual reading recording and monitoringCurrent Manpower Resource 3nos3 Person Shift Technician (One in each (A/B/C)

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2.0 - 3.0 years

1 - 2 Lacs

Bengaluru

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Modification and Projects Involved in new project activitiesInvolved in modification activitiesSupport to Instrumentation team for project activities pre requisite Daily Operations Preventive Maintenance of autoclaves, fermenters, TFF systems, process vessels, blast freezers, CIP vessels, homogenizers, mixers, CIP trolleys, LAFUs, BSC, Cold rooms, Refrigerators etc General Notifications and breakdown notification closures3 General notification planned for closure relate to new requirement Breakdown activities critical (W/o notifications) Related to autoclave door issue, agitator seal related issue, breakdown of equipment Project activities/new initiative/continuous improvement/safety related activities (Buddy system required) Facility maintenance and MMA related activities FMDs manual reading recording and monitoringCurrent Manpower Resource 3nos3 Person Shift Technician (One in each (A/B/C)

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3.0 - 5.0 years

1 - 2 Lacs

Chennai

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Modification and Projects Involved in new project activitiesInvolved in modification activitiesSupport to Instrumentation team for project activities pre requisite Daily Operations Preventive Maintenance of autoclaves, fermenters, TFF systems, process vessels, blast freezers, CIP vessels, homogenizers, mixers, CIP trolleys, LAFUs, BSC, Cold rooms, Refrigerators etc General Notifications and breakdown notification closures3 General notification planned for closure relate to new requirement Breakdown activities critical (W/o notifications) Related to autoclave door issue, agitator seal related issue, breakdown of equipment Project activities/new initiative/continuous improvement/safety related activities (Buddy system required) Facility maintenance and MMA related activities FMDs manual reading recording and monitoringCurrent Manpower Resource 3nos3 Person Shift Technician (One in each (A/B/C)

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1.0 - 2.0 years

1 - 2 Lacs

Krishnagiri

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Modification and Projects Involved in new project activitiesInvolved in modification activitiesSupport to Instrumentation team for project activities pre requisite Daily Operations Preventive Maintenance of autoclaves, fermenters, TFF systems, process vessels, blast freezers, CIP vessels, homogenizers, mixers, CIP trolleys, LAFUs, BSC, Cold rooms, Refrigerators etc General Notifications and breakdown notification closures3 General notification planned for closure relate to new requirement Breakdown activities critical (W/o notifications) Related to autoclave door issue, agitator seal related issue, breakdown of equipment Project activities/new initiative/continuous improvement/safety related activities (Buddy system required) Facility maintenance and MMA related activities FMDs manual reading recording and monitoringCurrent Manpower Resource 3nos3 Person Shift Technician (One in each (A/B/C)

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1.0 - 4.0 years

3 - 6 Lacs

Chennai

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Roles & Responsibilities of Front Office Executive (FOE) Customer Relationship Management Welcome and assist visitors, ensuring a positive and professional first impression. Address customer inquiries and provide timely resolutions. Maintain an organized and inviting front desk environment. Coordinate with internal teams to fulfill client and visitor requirements. Oversee smooth visitor check-in and enforce security protocols. MS Bookings Management (if applicable) Maintain daily records of fixed and flexible seat bookings. Process employee requests for seat reservations or cancellations. Site Operations Management Supervise and ensure the smooth functioning of daily operations at the Noida site. Event Management & Coordination Plan, organize, and evaluate corporate events for Noida, Bangalore, and Chennai offices. Collaborate with the event team and clients to ensure seamless execution. Daily Briefings & Team Supervision Conduct daily meetings with supervisors. Ensure housekeeping, pantry, and APS staff consistently meet uniform and grooming standards. Marketing & Communications Design and prepare professional presentations and flyers for Noida, Bangalore, and Chennai. Onboarding Support Conduct office tours and orientations for new joiners on their first day. Internal Communications Draft and distribute informative communication materials across all office locations. Client Engagement Provide ongoing support to clients, addressing requirements across all sites. Gate Pass Management Process and manage gate passes for inward and outward material movements. Courier Management Record daily incoming and outgoing couriers using the Happy Visitor software. Handle and manage international courier bookings. ID & Visiting Card Administration Collect employee information for ID and visiting card issuance. Oversee the printing, dispatch, and distribution of cards across PAN India. Housekeeping, Pantry & Stationery Management Maintain accurate stock records and ensure consistent availability of supplies. Month-End Reporting Update registers and prepare monthly operational reports. Lost & Found & First Aid Management Maintain precise records and oversee lost & found items and first aid inventory. Customer Complaint Handling (Service Now) Log and track customer complaints in Service Now. Ensure prompt resolution and closure of complaints. Monitor recurring issues and implement process improvements to enhance service quality.

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9.0 - 12.0 years

12 - 17 Lacs

Bengaluru

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Roles and Responsibility Manage and oversee the daily operations of the business. Develop and implement strategies to achieve business objectives. Lead and motivate a team of professionals to meet their targets. Analyze market trends and competitor activity to identify opportunities. Build and maintain relationships with clients and stakeholders. Monitor and control expenses to ensure profitability. Job Requirements Strong knowledge of banking and financial services. Excellent leadership and management skills. Ability to analyze complex data and make informed decisions. Effective communication and interpersonal skills. Strong problem-solving and analytical skills. Experience in managing teams and achieving business objectives

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3.0 - 6.0 years

5 - 9 Lacs

Hyderabad

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Roles and Responsibility Manage and oversee the daily operations of the business. Develop and implement strategies to achieve business objectives. Lead and motivate a team of professionals to meet their targets. Analyze market trends and competitor activity to identify opportunities. Build and maintain relationships with clients and stakeholders. Monitor and control expenses to ensure profitability. Job Requirements Strong knowledge of banking and financial services. Excellent leadership and management skills. Ability to analyze complex data and make informed decisions. Effective communication and interpersonal skills. Strong problem-solving and analytical skills. Experience in managing teams and achieving business objectives

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1.0 - 4.0 years

6 - 7 Lacs

Hyderabad

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Overview We have an exciting role of Accounts Payable Senior Analyst.You will play a key role in Invoice processing and Accounts Payable activities to ensure a smooth flow of the process. This might be a great fit if you are result oriented and excited to be part of a growing team. About Annalect India We are an integral part of Annalect Global and Omnicom Group, the second largest advertising agency holding company in the world in terms of revenue and is the leading global marketing communications company. Our portfolio includes: three global advertising agency networks: BBDO, DDB and TBWA; three of the world’s premium media services: OMD, PHD and Hearts & Science. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Business Support Services, Market Research and Media Services. We currently have 1800+ awesome colleagues (in Annalect India) who are committed to solve our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Responsibilities This is an exciting role and would entail you to Main point of contact with our vendors. Validate all invoices received match our contracts. Coordinate signatures, answer questions, escalate issues and ensure payment timing match contract terms. Main point of contact for our credit card. Validate all charges are correct. Collect receipts, review statements and escalate issues. Responsible for day-to-day AP invoice coding Facilitate the set up new vendors in accounting subsystem Publish various internal reports Prepare working capital commentary Perform Cash Application and billing process Month end close support for monthly / quarterly / Yearly close activities for all the businesses Qualifications You will be working closely with Senior Finance leaders from Omnicom Agencies, Accounting Teams, Controllers and Annalect Internal Leadership This may be the right role for you if you have Experience Bank reconciliation - required Working knowledge in Media Ocean and One stream - preferred Accounts Payable with 4 to 6 years experience (Min Degree required) Prior Experience in Accounts Receivable is Preferred Proficient in MS Office – MS Excel is a must Extremely detail orientated Good Verbal and Written communication skills Great positive team attitude Ready to take up additional taks and challenges Prior experience in Microsoft Dynamis AX is a plus. Self Driven and Independent to perform the daily operations and handle & resolve Issues

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8.0 - 12.0 years

30 - 32 Lacs

Kochi, Thiruvananthapuram

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**Purpose of Job** 1. To Maintain Accounts of Nandi Printers Pvt Ltd correctly 2. To Maintain Tax Compliance of the Company 3. To Improve our Accounting systems 4. To Monitor, Track and Supervise day-to-day account-related activities 5. To Implement systems for collecting, analysing, verifying and reporting information --- **Eligibility Criteria** 1. BCom Graduate 2. Minimum of 4 years of experience in accountancy; it is advantageous to have worked in an audit firm 3. Good Command of English, Hindi, and Kannada. Other Indian Languages like Tamil/Telegu would be an added advantage 4. Has Experience in Statutory Compliances i.e. Direct and Indirect Taxes 5. Must have a strong desire to learn and the ability to adapt 6. Ability to act competently when necessary --- **Key Responsibilities** Manage and oversee the daily operations of the accounting department including: 1. Month and end-year process 2. Accounts payable/receivable 3. Cash and Bank Books 4. General ledger 5. Payroll and utilities 6. Statutory Compliance work: - GST 1, GSTR 2B reconciliation, GSTR 3B, GSTR 9 7. TDS, ESI and PF 8. Organized maintenance of accounts 9. Monitor and analyze accounting data and produce financial reports or statements 10. Establish and enforce proper accounting methods, policies and principles 11. Coordinate and complete annual audits 12. Improve systems and procedures and initiate corrective actions 13. Establish and maintain fiscal files and records to document transactions 14. Payment-related activities - Sundry debtors and Sundry Creditors 15. Financial Year closing activities 16. Storage of Documents and maintenance of files.

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5.0 - 7.0 years

17 - 18 Lacs

Chennai

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Requirement: BCom Graduate and CA [ Advantage] Minimum of 5 years of experience in accountancy, it is advantageous to have worked in an audit firm Good Command of English, Hindi and Kannada. Other Indian Languages like Tamil/Telegu would be an added advantage Has Experience in Statutory Compliances i.e Direct and Indirect Taxes Must have a strong desire to learn and the ability to adapt Ability to act competently when necessarily Job Responsibilities Manage and oversee the daily operations of the accounting department including: 1. Month and end-year process 2. Accounts payable/receivable 3. Cash and Bank Books 4. General ledger 5. Payroll and utilities 6. Statutory Compliance work: - GST 1, GSTR 2B reconciliation, GSTR 3B, GSTR 9 7. TDS, ESI and PF 8. Organized maintenance of accounts 9. Monitor and analyse accounting data and produce financial reports or statements 10. Establish and enforce proper accounting methods, policies and principles 11. Coordinate and complete annual audits 12. Improve systems and procedures and initiate corrective actions 13. Establish and maintain fiscal files and records to document transactions 14. Payment-related activities - Sundry debtors and Sundry Creditors 15. Financial Year closing activities 16. Storage of Documents and maintenance of files. Other Benefits 1.ESI and PF 2.Bonus 3.Earned Leaves

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0.0 - 1.0 years

0 Lacs

Pune

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Work in structured introduction programs to gain comprehensive experience in a range of and across different departments as a graduate. Participate in structured introduction programs to gain comprehensive experience. Support daily operations and tasks in the respective department. Shadow experienced staff to gain insights into their roles. Rotate through various departments to understand different aspects of the organization Attend training sessions and workshops to build relevant skills and knowledge. Your Qualifications Undergraduate Degree in Na 0 to 1 year

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1.0 - 3.0 years

3 - 5 Lacs

Ahmedabad

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Key Responsibilities: 1. Sales Coordination: o Assist the sales team in daily operations such as preparing quotations, processing orders, and handling customer inquiries. o Maintain strong relationships with customers, ensuring timely communication and support. o Track sales metrics and report regularly to the sales manager. o Collaborate with the marketing team to promote products and solutions. 2. Purchase Coordination: o Support the purchase department by sourcing materials and components as per production requirements. o Coordinate with vendors and suppliers to ensure timely delivery of goods. o Negotiate prices and terms with suppliers to ensure cost-effectiveness. o Maintain inventory records and ensure stock levels meet operational needs. 3. Documentation & Reporting: o Prepare and maintain sales, purchase, and inventory reports. o Manage documentation related to contracts, purchase orders, invoices, and delivery notes. o Assist in the management of purchase and sales databases. 4. Client and Vendor Communication: o Liaise with clients, suppliers, and vendors on behalf of the company. o Address and resolve any issues related to orders, deliveries, or product specifications. 5. Market Research: o Conduct basic research on industry trends, supplier market, and competitor analysis. o Assist the sales and purchase teams in identifying potential opportunities for growth. Required Skills: Excellent communication skills, both verbal and written. Proficient in Microsoft Office (Excel, Word, PowerPoint). Ability to quickly learn company processes, products, and services. Strong organizational and multitasking skills. Ability to work independently and in a team. Good negotiation and problem-solving skills. Qualifications: A degree in Electrical and Electronics Engineering or a related field is preferred. Freshers are welcome to apply; prior internships or coursework related to sales and procurement will be an added advantage. Additional Requirements: Candidates must reside in or around the Dabasapet Industrial Area, Bangalore Rural.

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10.0 - 14.0 years

5 - 9 Lacs

Hyderabad

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Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payment and Fraud( Trust & Safety). Experience>10 YEARS.

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5.0 - 8.0 years

12 - 17 Lacs

Pune

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Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Retail Banking(Card Operations). Experience5-8 Years.

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8.0 - 10.0 years

9 - 13 Lacs

Hyderabad

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Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Geographic Info. Systems(Car support). Experience8-10 Years.

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8.0 - 10.0 years

9 - 13 Lacs

Hyderabad

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Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Payment and Fraud( Trust & Safety). Experience8-10 Years.

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5.0 - 8.0 years

8 - 12 Lacs

Kolkata

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Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Medical Info & Product Support(PQCM). Experience5-8 Years.

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3.0 - 10.0 years

1 - 4 Lacs

Bengaluru

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Moder is looking for Supervisor - TRANS OPS_CLG SUP to join our dynamic team and embark on a rewarding career journey Supervise and manage daily operations and staff. Ensure compliance with company policies and regulations. Monitor and report on performance metrics and KPIs. Collaborate with cross-functional teams on business initiatives. Provide training and support to team members. Maintain accurate records of operations and activities.

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0.0 - 2.0 years

3 - 3 Lacs

Bengaluru

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Responsibilities: Manage and supervise all aspects of the store, including sales & staff Handle customer complaints and resolve any issues in a timely. Develop and implement strategies to increase sales and meet store targets .

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4.0 - 6.0 years

3 - 4 Lacs

Hyderabad

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Taking care of daily front office operations, Guest review management, coordination with other departments for smooth operation, team handling, Guest relations. Required Candidate profile IDS experience can be additional benefit Perks and benefits Flexible work timings, friendly atmosphere

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5.0 - 10.0 years

7 - 11 Lacs

Gadag, Hubli

Work from Office

We are looking for a skilled professional to join our team as an Assistant Branch Manager - MF in Equitas Small Finance Bank. The ideal candidate will have 5-10 years of experience in the BFSI industry, with a strong background in mutual funds and branch management. Roles and Responsibility Manage and oversee daily operations of the branch, ensuring efficient service delivery. Develop and implement strategies to boost mutual fund sales and customer acquisition. Lead and motivate a team of relationship managers to achieve business objectives. Build and maintain strong relationships with customers, providing excellent customer service. Monitor and control expenses to ensure cost-effectiveness and profitability. Collaborate with other departments to drive business growth and expansion. Job Requirements Strong knowledge of mutual funds products and services. Proven track record of achieving sales targets and leading high-performing teams. Excellent communication, leadership, and interpersonal skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and problem-solving skills with attention to detail. Experience in managing and mentoring a team of relationship managers.

Posted 3 weeks ago

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3.0 - 6.0 years

3 - 8 Lacs

Mumbai Suburban

Work from Office

******Assistant Store Manager***** *****Immediate Joiners Preferred***** *****Open to work from Borivali (Mumbai)***** Job Summary We are seeking a proactive, high-ownership Assistant Store Manager to oversee daily store operations, lead a passionate team, manage customer relationships, and drive sales performance. The role involves maintaining luxury standards, supporting team development, and ensuring seamless studio functioning to deliver exceptional customer experiences. Key Responsibilities 1. Smooth Studio Operations Ensure all customer appointments (walk-in, regular, virtual) are conducted efficiently and on time Maintain studio ambiance, display hygiene, and in-studio experience as per luxury standards. 2. Pre-Visit CRM Management Monitor and respond to leads from Instagram, WhatsApp, and web channels. Ensure all inquiries are promptly acknowledged and converted into booked visits. Assign and track lead responses to the right team members. 3. Post-Visit CRM Management Handle all client follow-ups for order updates with accurate and updated information from the system. Ensure clients receive timely and professional communication throughout production and delivery. 4. Sales Target Ownership & Performance Tracking Own store targets and team targets. Track and follow up on progress daily and weekly. Maintain performance dashboards including: Conversion Rate, Revenue Booked, Average Order Value (AOV). 5. Team Leadership & Development Mentor team members on career growth and motivation. 6. Studio Scheduling & Activity Planning Assisting the store manager in setting up team rosters to optimize work hours. Plan training, improvement tasks, and marketing activities during lean hours. 7. Product Quality Checks Conduct final product quality via head office team Collaborate with the fulfillment head to report feedback accurately. 8. Studio Data Management Ensure accurate and timely update of all required studio data points (leads, orders, visits, follow-ups). Maintain system hygiene daily to support seamless reporting. 9. Reporting & Insights Assisting the Studio Manager in preparing weekly and monthly performance reviews highlighting: What went well, what didnt, and why. Trends, bottlenecks, improvement areas. Suggestions for action. 10. Operational Improvements (Good to Have) Proactively identify gaps in execution or customer experience. Suggest or help co-create new SOPs for improved studio functioning based on experience.

Posted 3 weeks ago

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