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Naukri Hospitality Jobs
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Operation Manager

Operation Manager

Naukri Hospitality Jobs

4 - 8 years

|

5 - 9 Lacs

Posted:-1 days ago| Platform:

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Skills Required

operations management service delivery daily operations hotel management customer experience project management team management project scheduling resource allocation ohsas 18001 qms quality assurance hospitality budget management project planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for an experienced Operation Manager to join our team in the hospitality industry. The ideal candidate will have a strong background in managing daily operations and ensuring exceptional customer experiences.

Roles and Responsibility

Oversee daily operations to ensure smooth functioning of all departments.
Develop and implement strategies to enhance customer satisfaction and loyalty.
Manage budgets, forecasts, and financial reports to optimize resource allocation.
Supervise staff performance, provide training, and coach them to achieve goals.
Coordinate with various departments to ensure seamless service delivery.
Identify areas for improvement and implement changes to increase efficiency.

Job Requirements

Proven experience in operation management within the hospitality industry.
Strong leadership, communication, and problem-solving skills.
Ability to work under pressure and manage multiple tasks simultaneously.
Excellent analytical and decision-making skills.
Familiarity with hotel management systems and software applications.
Strong attention to detail and ability to maintain high standards of quality.

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