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6.0 - 11.0 years

2 - 6 Lacs

Ulhasnagar

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About The Role The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The candidate must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, the candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Associate Process Manager Roles and responsibilities: 1.Hands-On Data Analysis & Insights Generation Perform in-depth, hands-on analysis of business data to uncover trends, opportunities, and risks affecting KPIs such as conversion rates, sales, customer retention, and operational efficiency. Independently query, extract, and manipulate large datasets using SQL to answer complex business questions. Use statistical techniques and advanced analytics methods (e.g., predictive modeling, segmentation) to support strategic decision-making. 2. Business-Driven Recommendations & Impactful Storytelling Translate raw data into actionable insights and develop clear, compelling recommendations for business teams. Drive measurable improvements in business performance by identifying optimization opportunities across marketing, operations, sales, and product functions. Excellent communication is non-negotiableyou must be able to simplify complex data, build strong narratives, and effectively present insights to non-technical stakeholders and senior executives. 3. Data Visualization & Reporting Design, develop, and automate scalable reports and dashboards using Power BI to track and communicate business performance. Ensure data accuracy, consistency, and clarity in reports to empower teams to make informed decisions. Provide real-time insights and deep dives to address business challenges proactively. 4. KPI Management & Performance Optimization Collaborate with business teams to define, refine, and monitor key business KPIs. Actively track performance metrics, diagnose variances, and suggest corrective actions. Continuously optimize analytics processes to enhance efficiency and accuracy. 5. Cross-Functional Business Partnership Serve as a trusted analytics partner across marketing, operations, sales, and product teams. Work closely with stakeholders to understand business needs, translate data into actionable strategies, and influence decision-making. Effectively communicate technical findings in a clear and compelling way to both technical and non-technical audiences. 6. Process Improvement & Best Practices Identify opportunities to imp rove data workflows, analytics processes, and reporting efficiencies. Advocate for a data-driven culture by proactively sharing insights and best practices across teams. Technical and Functional Skills: Bachelors degree in Analytics, Data Science, Business, Statistics, or a related field. Advanced degrees are a plus. 6+ years in analytics, business intelligence, or insights roles, preferably in retail or eCommerce. Advanced proficiency in SQL for querying and analyzing large datasets. Strong experience in Python & Excel. Preferable to work onCRM data. Hands-on experience in creating dashboards and reports using Power BI or similar visualization tools. Excellent verbal and written communication skills with the ability to translate data insights into clear, actionable recommendations. Proven ability to present insights and recommendations to diverse audiences, including senior executives Familiarity with analytics tools such as R, or Tableau, Adobe Analytics, Google Analytics is good to have Experience in eCommerce metrics, such as website traffic, customer journey analysis, or digital marketing performance. Knowledge of advanced analytics techniques like predictive modeling or segmentation. Demonstrated ability to independently lead analytics projects from ideation to execution. Strong business acumen and a deep understanding of how analytics can drive organizational value. Exceptional problem-solving and critical-thinking abilities. A proactive and collaborative mindset, with a focus on continuous improvement

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6.0 - 10.0 years

2 - 6 Lacs

Manesar

Work from Office

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

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6.0 - 10.0 years

2 - 6 Lacs

Chandigarh

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We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

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6.0 - 8.0 years

2 - 6 Lacs

Bhiwani

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We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.

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6.0 - 10.0 years

2 - 6 Lacs

Pune

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We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting and excellent leadership skills, with 6-10 years of experience. Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

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6.0 - 8.0 years

2 - 6 Lacs

Manesar

Work from Office

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.

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6.0 - 8.0 years

2 - 6 Lacs

Noida

Work from Office

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management, preferably in the IT Services & Consulting industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.

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6.0 - 8.0 years

2 - 6 Lacs

Hyderabad

Work from Office

Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.

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6.0 - 8.0 years

2 - 6 Lacs

Dombivli

Work from Office

Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.

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2.0 - 7.0 years

2 - 6 Lacs

Panvel

Work from Office

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

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2.0 - 7.0 years

2 - 6 Lacs

Coimbatore

Work from Office

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

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6.0 - 10.0 years

2 - 6 Lacs

Mohali

Work from Office

Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

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2.0 - 7.0 years

2 - 6 Lacs

Mohali

Work from Office

Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

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6.0 - 10.0 years

2 - 6 Lacs

Faridabad

Work from Office

Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

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6.0 - 8.0 years

2 - 6 Lacs

Manesar

Work from Office

Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.

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6.0 - 10.0 years

2 - 6 Lacs

Tiruppur

Work from Office

Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

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6.0 - 8.0 years

2 - 6 Lacs

Chennai

Work from Office

Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.

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2.0 - 7.0 years

2 - 6 Lacs

Ulhasnagar

Work from Office

Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

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6.0 - 10.0 years

2 - 6 Lacs

Gurugram

Work from Office

Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

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6.0 - 8.0 years

2 - 6 Lacs

Chandigarh

Work from Office

Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement process improvements to boost quality and reduce costs. Collaborate with cross-functional teams to align processes with business objectives. Analyze data and metrics to identify areas for improvement and optimize processes. Implement and maintain quality control measures to ensure high standards. Lead and motivate a team of process managers to achieve goals. Job Requirements Proven experience as a Process Manager or similar role in the IT Services & Consulting industry. Strong understanding of process management principles and methodologies. Excellent leadership and communication skills. Ability to analyze complex data and make informed decisions. Experience with process improvement tools and techniques. Strong problem-solving skills and attention to detail.

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2.0 - 7.0 years

2 - 6 Lacs

Ghaziabad

Work from Office

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

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2.0 - 7.0 years

2 - 6 Lacs

Pimpri-Chinchwad

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We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have a strong background in IT Services & Consulting, with excellent process management skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

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2.0 - 7.0 years

2 - 6 Lacs

Mumbai Suburban

Work from Office

Roles and Responsibility Manage and oversee daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and resolve issues. Analyze data and metrics to inform process decisions and optimize performance. Train and guide team members on new processes and procedures. Ensure compliance with company policies and regulatory requirements. Job Requirements Minimum 2 years of experience in process management or a related field. Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, leadership, and problem-solving skills. Ability to work in a dynamic environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process improvement methodologies and tools.

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6.0 - 10.0 years

2 - 6 Lacs

Panchkula

Work from Office

Roles and Responsibility Manage and oversee the daily operations of the process team to ensure efficiency and productivity. Develop and implement process improvements to increase quality and reduce costs. Collaborate with cross-functional teams to identify and prioritize project requirements. Analyze data and metrics to inform business decisions and drive process excellence. Train and guide team members on new processes and procedures. Monitor and control process performance to meet customer expectations. Job Requirements Strong understanding of IT Services & Consulting industry trends and best practices. Excellent communication, interpersonal, and problem-solving skills. Ability to work in a fast-paced environment and adapt to changing priorities. Strong analytical and decision-making skills with attention to detail. Experience with process management tools and technologies. Ability to lead and motivate a team to achieve high performance goals.

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7.0 - 10.0 years

9 - 14 Lacs

Gurugram

Work from Office

We are looking for a skilled professional to join our team as a Manager in Incedo Technology Solutions Ltd., located in the Banking/Financial Services / Stockbroking / Securities industry. The ideal candidate will have 7-10 years of experience. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to achieve business objectives and drive growth. Lead and motivate teams to meet their targets and goals. Analyze market trends and competitor activity to identify opportunities and threats. Build and maintain relationships with clients and stakeholders. Monitor and control expenses to ensure cost-effectiveness. Job Requirements Proven experience in a similar role with a strong track record of success. Excellent leadership and management skills, with the ability to inspire and guide teams. Strong analytical and problem-solving skills, with attention to detail and strategic thinking. Effective communication and interpersonal skills, enabling building strong relationships. Ability to work under pressure and meet deadlines in a fast-paced environment. Strong knowledge of financial services and securities, with industry-specific expertise.

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