Customer Support Specialist

You will be a proactive and customer-focused Customer Service & Sales Support Executive joining our team to support the smooth handling of HAZ shipments, customer coordination, and integrated logistics services. Your role will involve working closely with internal teams and external stakeholders to ensure operational efficiency, client satisfaction, and business growth. **Key Responsibilities:** - Manage day-to-day customer service operations for ILS & HAZ Vanning - Coordinate end-to-end execution of import/export shipments - Attend HAZ vanning inspections at ICDs, factories, or CFS - Conduct regular sales visits to customers and provide feedback to the reporting manager - Identify new business opportunities and prepare competitive proposals - Negotiate pricing with customers and vendors for job execution - Develop marketing materials and strategies to promote ILS/HAZ services - Coordinate with internal departments for timely execution and updates - Submit monthly reports and support achievement of regional targets **Qualifications & Skills:** - Graduate degree required - 2-3 years of experience in CHA, ICD, ILS, Freight Forwarding, or HAZ Operations - Strong understanding of customs processes and shipment documentation - Good communication skills (spoken and written English) - Ability to work in the field and conduct factory/ICD/CFS visits - Customer-centric mindset with excellent coordination abilities - Organized, proactive, and result-driven If you are excited about this opportunity, please email your updated profile to career@hindterminals.com with the following details: 1. Current Company 2. Current Designation 3. Reporting to: (Job Title) 4. Total Work Experience 5. Qualification 6. Current Location 7. Notice Period,