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Customer Support Executive

Customer Support Executive

Shining Stars Institution & travels

0 - 2 years

1 - 2 Lacs

Kolkata

Posted:1 month ago| Platform:

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Skills Required

BPO Inbound Process Handling Customer Queries Customer Service Fluent English Solving Queries Convincing Power Customer Satisfaction Voice Process Outbound Process ICSE Interpersonal Skill CSA Communication Skills fresher Customer Care Voice Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hey Jobseekers!! Job Title: Customer Service Executive Location: Kolkata, India Salary:1.5-2.5lpa Experience:fresher or experience why join us: Engaging Conversations : Initiate and respond to customer inquiries via phone, email, or chat, ensuring clear and effective communication. Problem Solving : Address and resolve customer issues promptly, offering solutions that enhance their experience. Relationship Building : Establish trust and rapport with customers, turning interactions into long-term relationships. Feedback Loop : Gather customer feedback to contribute to continuous improvement and innovation in our services. Team Collaboration : Work closely with team members to achieve individual and collective goals, fostering a supportive work environment. What Were Looking For Communication Skills : Proficiency in English and/or Hindi, with the ability to articulate ideas clearly and confidently. Tech-Savvy : Basic computer skills and familiarity with customer service software. Problem-Solving Mindset : Ability to think critically and find solutions to customer challenges. Positive Attitude : A friendly and approachable demeanor, with a passion for helping others. Adaptability : Willingness to learn and adapt in a fast-paced environment. Eligibility Criteria Education : Undergraduate degree (any discipline). Experience : Freshers or Experience Compensation & Benefits Salary : 1,00,000 3,00,000 per annum, commensurate with experience. Incentives : Performance-based incentives to reward your contributions. Growth Opportunities : Clear career progression paths and opportunities for skill development. 6 day working and 1day off Interested candidate can apply by dropping cv or contacting Nidhi 6388237997 or Nandini (8881331031)

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Shining Stars Institution & travels

www.shiningstarsinstitutiontravels.com

Education and Travel

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50 Employees

302 Jobs

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Customer Support Executive

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