Posted:1 hour ago|
Platform:
Work from Office
Full Time
Job Description Department- Customer Service Company -Expedient Healthcare Marketing Pvt. Ltd Work Location- Healthians Hub, Plot No. 518, Udyog Vihar Phase 3, Gurgaon (near Radisson Hotel, Udyog Vihar) Compensation- upto 3.5 LPA Benefits Group Medical Insurance + Term Insurance Job Profile & Selection Criteria Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers If you require any further information, please do not hesitate to contact us at Email -pooja.pal@healthians.com Contact-9311381704 POOJA PAUL Human Resources
Expedient Healthcare Marketing
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