Customer Support Executive

Hi JobSeekers,

We are Hiring for a Multinational BPO at Metropolitician Cities!

In a multinational BPO (Business Process Outsourcing) company, a Customer Service Executive (CSE) typically handles customer interactions, providing support and resolving issues. For inbound voice processes, the primary role involves speaking to customers who call for assistance.

Profile : Customer Service Executive

Locations : Noida

CTC- SLAB UPTO 2.5 LPA - 3.5 LPA

• Empathy and Active Listening:

  Listen carefully to the customers concerns, acknowledge their feelings, and provide personalized solutions.

• Building Rapport:

  Build trust with customers by being friendly, professional, and efficient.

• Customer Satisfaction Focus:

  Ensure customers leave the call with their issues resolved and a positive experience.

Profile : Customer Service Executive

Locations : Kolkata

CTC- SLAB UPTO 2.5 LPA

Roles and Responsibilities :

• Answering Customer Queries:

  Respond to customer calls professionally, providing answers or solutions to their questions or concerns.

• Problem-Solving:

  Resolve customer issues, whether related to products, services, billing, or other areas, efficiently and empathetically.

• Call Routing:

  In cases where the issue needs to be escalated or transferred, guide the customer to the appropriate department or specialist.

Profile : Customer Service Executive

Locations : Lucknow

CTC- SLAB UPTO 2.5 LPA

Roles and Responsibilities :

• Answering Customer Queries:

  Respond to customer calls professionally, providing answers or solutions to their questions or concerns.

• Problem-Solving:

  Resolve customer issues, whether related to products, services, billing, or other areas, efficiently and empathetically.

• Call Routing:

  In cases where the issue needs to be escalated or transferred, guide the customer to the appropriate department or specialist.

Interested candidates can connect over call : 9569902470 (Fauzia) / Tamanna (7355013912)

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