Customer Support Executive

Reboot Xp

0 - 5 years

2 - 3 Lacs

gurugram

Posted:2 months ago| Platform:

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Skills Required

voice process outbound process outbound calling sales process outbound sales bpo operations telesales calling bpo calling bpo voice telecalling domestic bpo domestic calling bpo sales domestic sales voice sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, or chats to resolve their issues in a timely and professional manner.
Provide accurate information about products/services to customers through effective communication skills.
Meet daily/weekly targets set by the management while maintaining high-quality standards.
Collaborate with team members to achieve common goals and objectives.
Maintain records of all interactions with customers using CRM software.

Desired Candidate Profile

0-5 years of experience in BPO industry (customer support/voice process).
Strong understanding of Sales Process, Voice Process, Outbound Process, Outbound Sales, Domestic BPO, Outbound Calling, Telesales, Bpo Voice, Telecalling.
Excellent English language proficiency for clear communication with international clients.

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