REMOTE Senior Project Owner (SPO) – Utility & Energy Division ARDEM Data Services Private Limited UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India Telephone: 915.130.3150 Email: Recruitment_ARDEMDataServices@ardem.com Location: India Type: Remote Full-Time Schedule : Monday to Friday Shift: 6 PM – 3 AM IST Share This Job Share Share Share Share ARDEM Data Services is part of a US-based global professional services company providing Business Process Automation and Business Process Outsourcing Services. We are seeking experienced Senior Project Owners (SPOs) specializing in Utility & Energy Sector projects. This role requires expertise in utility bill processing, energy data analysis, and workflow development to optimize operational efficiency. Responsibilities And Duties Project Management Manage and oversee multiple utility and energy sector projects concurrently, ensuring timely and budget-friendly execution. Serve as the main client liaison, ensuring clear communication and alignment on project expectations. Develop project plans, milestones, and performance metrics to track progress effectively. Team Leadership Lead and manage a team of process analysts handling utility data processing. Assign responsibilities based on expertise, ensuring efficient resource utilization. Conduct team huddles and performance reviews, providing feedback for improvement. Quality Assurance Act as a quality checker, ensuring utility bill data processing meets high accuracy standards. Implement quality control measures, including Root Cause Analysis (RCA) and Corrective Actions. Maintain HQC, DQC, and FQC checklists for project tracking and final quality control. Process Improvement Analyze utility data processing workflows and recommend efficiency improvements. Implement automation and best practices for utility billing and energy consumption data. Keep processing logs, work instructions, and process maps up to date. Workflow Development Design and develop workflow processes for utility bill audits and energy data reconciliation. Create training plans and ensure all team members are proficient in handling utility sector projects. Client Communication Communicate effectively in English with utility and energy clients to clarify project requirements. Provide regular updates on progress, challenges, and resolution strategies. Required Experience, Skills, And Qualifications Bachelor’s degree (Preferred: BTech – Engineering background only) 12 years of utility project management experience, with at least 7+ years in a leadership role Experience handling utility bill processing, energy data analysis, or sustainability reporting Ability to manage 15–20 projects with teams of 1–5 analysts or a single large project with 30–50 analysts Expertise in utility bill formats, energy consumption analysis, and ESG reporting Strong understanding of data processing workflows, automation, and regulatory compliance Proficiency in developing Training Plans, Quality Plans, and Standard Operating Procedures (SOPs) Experience with Root Cause Analysis (RCA) and Corrective Action Plans (CAPs) Strong English communication skills, with the ability to present confidently in video calls and client meetings Technical Requirements Laptop or Desktop: Windows (i3/i5 or higher, 8GB RAM minimum) Screen: 14 inches, Full HD (1920×1080) Internet Speed: 100 Mbps or higher About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in the USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company. NOTE! ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs – this is fraud. Please disregard and refer to ARDEM’s Careers page for all open job positions. We apologize for any inconvenience caused by such acts. Show more Show less
REMOTE Security Audit Specialist ARDEM Data Services Private Limited UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India Telephone: 915.130.3150 Email: Recruitment_ARDEMDataServices@ardem.com Location: India Type: Remote Full-Time Schedule : Monday to Friday Shift: 6 PM – 3 AM IST Share This Job Share Share Share Share We are seeking a highly skilled and experienced Contract Security Auditor to join our team for a 1-year engagement. This critical role will be instrumental in enhancing our organization’s security posture. The ideal candidate will be an unbiased expert, capable of meticulously assessing our current security controls against various global standards. If you thrive in an environment where you can make a significant impact and demonstrate exceptional performance, this contract offers a unique pathway to a permanent position within our core security team. Responsibilities As our Contract Security Auditor, you will be responsible for: Comprehensive Security Assessments: Conducting in-depth security audits of our current systems, processes, and controls against established frameworks and regulations including, but not limited to, ISO 27001, SOC 2, HIPAA, and GDPR. Gap Analysis & Risk Identification: Identifying gaps, vulnerabilities, and non-compliance issues within our Information Security Management System (ISMS) and operational procedures. Corrective Action Planning: Developing detailed, actionable recommendations for corrective actions and control improvements, collaborating with relevant teams to ensure practical and effective solutions. Implementation Oversight & Verification: Monitoring and confirming the successful implementation of corrective actions, ensuring that identified deficiencies are fully remediated and bring the organization into compliance. Documentation & Reporting: Creating clear, concise, and comprehensive audit reports, detailing findings, recommendations, and evidence of compliance or non-compliance. Preparation: Assisting in the preparation of documentation, evidence, and personnel for future internal and third-party audits. Stakeholder Communication: Effectively communicating audit findings, risks, and progress directly to senior management. Policy & Procedure Review: Reviewing and providing input on the adequacy and effectiveness of existing security policies, standards, and procedures. Continuous Improvement: Contributing to the continuous improvement of the organization’s overall security program and compliance efforts. Qualifications Experience: Minimum of 7 years of dedicated experience in information security auditing, compliance, or risk management. Demonstrable experience leading and executing audits against multiple frameworks, specifically ISO 27001, SOC 2, HIPAA, and GDPR. Proven track record of successfully identifying control deficiencies and recommending effective remediation strategies. Technical Skills Strong understanding of information security principles, technologies, and best practices (e.g., access control, network security, data encryption, incident response). Familiarity with common enterprise IT environments, cloud services, and BPO operational models. In-depth understanding of US security best practices and requirements. Certifications (Highly Preferred): Relevant industry certifications such as CISA, CISSP, CRISC, Lead Auditor certifications (ISO 27001, SOC 2), or similar. Soft Skills Unbiased & Objective: Proven ability to conduct audits impartially and provide objective assessments. Analytical & Problem-Solving: Exceptional analytical skills with the ability to interpret complex data, identify root causes, and propose practical solutions. Communication: Excellent written and verbal communication skills, with the ability to articulate complex security concepts to both technical and non-technical audiences. Interpersonal: Strong interpersonal skills to build rapport and collaborate effectively with diverse teams. Project Management: Ability to manage multiple audit engagements concurrently, prioritize tasks, and meet deadlines. Contract Details Term: 1-year contract with potential for conversion to a permanent full-time position. Location: Remote Start Date: Immediate availability preferred. Why Join Us? This is an exciting opportunity to play a pivotal role in strengthening the security foundation of a dynamic US-based BPO . You will have the autonomy to drive significant change and see the direct impact of your work. For a high-performing individual, this contract serves as a direct pipeline to a long-term career with our growing security team, offering stability and continued professional development. Application Process To apply, please submit your resume , a cover letter detailing your relevant experience, along with your self-introduction video at: Navnita.chakravarty@ardem.com About ARDEM Data Services ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in the USA and Canada . We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company . NOTE! ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs – this is fraud. Please disregard and refer to ARDEM’s Careers page for all open job positions. We apologize for any inconvenience caused by such acts.
REMOTE Senior Project Owner ARDEM Data Services Private Limited UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India Telephone: 915.130.3150 Email: Recruitment_ARDEMDataServices@ardem.com Location: India Type: Remote Full-Time Schedule : Monday to Friday Shift: 6 PM – 3 AM IST Share This Job Share Share Share Share Are you a seasoned project management leader with a passion for driving efficiency and client success within the Business Process Outsourcing (BPO) sector? We are seeking a highly experienced and dynamic Senior Project Owner to join our growing team. In this pivotal role, you will be instrumental in overseeing complex projects, fostering strong client relationships, and leading diverse teams to achieve operational excellence. Key Responsibilities Lead and manage multiple customer accounts, ensuring successful project delivery and client satisfaction. Oversee projects from initiation to closure, ensuring adherence to scope, budget, and timeline. Manage variable team sizes, providing effective leadership, guidance, and mentorship to project teams. Drive continuous improvement by identifying opportunities for workflow optimization, automation, and process enhancements. Develop and implement comprehensive Training Plans, Quality Plans, and Standard Operating Procedures (SOPs) for various projects and processes. Conduct thorough Root Cause Analysis (RCA) for operational issues and develop effective Corrective Action Plans (CAPs). Ensure all project activities comply with relevant regulatory requirements and industry best practices. Act as the primary point of contact for client communications, conducting confident presentations during video calls and client meetings. Monitor project performance, report on key metrics, and proactively address potential risks and challenges. Qualifications Required Bachelor’s degree (Preferred: Bachelor of Technology – Engineering background only). 10+ years of progressive project management experience, with at least 7+ years in a leadership role. Proven ability to manage multiple customer accounts simultaneously. Demonstrated experience in managing and adapting to variable team sizes. Strong understanding of data processing workflows, automation technologies, and regulatory compliance. Proficiency in developing and implementing Training Plans, Quality Plans, and Standard Operating Procedures (SOPs). Extensive experience with Root Cause Analysis (RCA) and developing Corrective Action Plans (CAPs). Exceptional English communication skills, both written and verbal, with the ability to present confidently and articulate complex information clearly in video calls and client meetings. Must be comfortable working remotely and able to align working hours with US business hours. Preferred 7+ years of experience within the Business Process Outsourcing (BPO) industry. Previous experience in the utility, energy, or sustainability industry. Why Join ARDEM Data Services? Opportunity to work with a dynamic and innovative team. Be a part of a company that values growth and professional development. Competitive salary and benefits package. Supportive remote work environment. Technical Requirements Laptop or Desktop: Windows (i3/i5 or higher, 8GB RAM minimum) Screen: 14 inches, Full HD (1920×1080) Internet Speed: 100 Mbps or higher About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in the USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company. NOTE! ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs – this is fraud. Please disregard and refer to ARDEM’s Careers page for all open job positions. We apologize for any inconvenience caused by such acts.
REMOTE Finance Manager ARDEM Data Services Private Limited UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India Telephone: 915.130.3150 Email: Recruitment_ARDEMDataServices@ardem.com Location: India Type: Remote Full-Time Schedule : Monday to Friday Shift 7:00 PM to 4:00 AM 8:00 PM to 5:00 AM 9:00 PM to 6:00 AM (Shift will be assigned based on project requirements) Share This Job Share Share Share Share ARDEM is seeking a highly skilled and detail-oriented Finance Manager to oversee the financial operations of our organization. The Finance Manager will be responsible for managing accounts receivable (A/R), accounts payable (A/P), financial reporting, payroll, and inventory processes. This role requires strong analytical skills, proficiency in financial software such as QuickBooks and TMW, and the ability to provide strategic financial insights to support business decisions. The ideal candidate will ensure accuracy, compliance, and optimal cash flow while leading daily and monthly financial operations. Key Responsibilities Accounts Receivable and Payable Management: Oversee A/R and A/P processes, ensuring timely and accurate processing of invoices and payments. Review expenses to ensure accuracy and compliance with company policies. Ensure collections on aged receivables to maintain healthy cash flow. Manage timely payment of payables while optimizing cash flow. Daily Financial Reporting: Present daily status updates of the Accounting Department at 9:30 AM, including: Number of completed loads to invoice. Number of invoices with issues. Number of invoices unprocessed for more than 2 days from the date of shipment. Financial Software and Data Management: Transfer invoice reports from TMW into QuickBooks. Input expenses from closed Repair Orders in TMT to QuickBooks via journal entries. Create and manage journal entries for monthly accruals and depreciation. Payroll and Owner Operator Payments: Manage payroll entries, allocating expenses across various departments and splitting driver payroll between divisions. Create entries for payroll accruals. Enter and allocate Owner Operator payments between divisions. Inventory and Purchasing: Oversee parts inventory, including physical counts and inventory adjustments. Manage the purchasing and receiving process for purchase orders (POs) for parts. Financial Reporting and Analysis: Reconcile all bank and credit card accounts monthly. Prepare and present monthly financial statements, including Income Statement and Balance Sheet. Provide financial analyses and reports to support management in developing business strategies. Compliance and Process Optimization: Ensure compliance with financial regulations and internal policies. Implement and maintain efficient financial processes to support organizational goals. Qualifications Bachelor’s degree in Accounting, Finance, or a related field; CPA or CMA certification preferred. Minimum of 12 years of experience in financial management or accounting. Proficiency in QuickBooks, TMW, and TMT software. Strong knowledge of A/R, A/P, payroll, and inventory management processes. Excellent analytical and problem-solving skills with a keen attention to detail. Ability to present complex financial information clearly and concisely. Strong organizational and time-management skills to meet daily and monthly deadlines. Experience with financial reporting, including Income Statements and Balance Sheets. Knowledge of accrual accounting and depreciation processes. Excellent communication and leadership skills to manage cross-departmental collaboration. Preferred Skills Experience in the BPO US Accounting industry. Familiarity with managing financial operations across multiple divisions. Advanced proficiency in Microsoft Excel and other financial analysis tools. Why Join ARDEM? At ARDEM, we value innovation, accuracy, and collaboration. As a Finance Manager, you will play a critical role in driving our financial strategy and supporting the company’s growth. We offer a dynamic work environment, opportunities for professional development, and a chance to make a meaningful impact. Additional Requirements This opportunity enhances your work-life balance with allowance for remote work. To be successful your computer hardware and internet must meet these minimum requirements: Laptop or Desktop: Operating System: Windows Screen Size: 14+ Inches Screen Resolution: FHD (1920×1080) Processor: i5 or higher RAM: Minimum 8GB (Must) Type: Windows Laptop Software: AnyDesk Internet Speed: 100 MBPS or higher About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company. NOTE! ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs – this is fraud. Please disregard and refer to ARDEM’s Careers page for all open job positions. We apologize for any inconvenience caused by such acts.
As a Finance Manager at ARDEM Data Services Private Limited, you will play a crucial role in overseeing financial operations and driving the company's financial strategy. This is a remote full-time position based in India with a Monday to Friday schedule. The shift timings range from 7:00 PM to 6:00 AM and will be assigned based on project requirements. Key Responsibilities: - Reviewing expenses to ensure accuracy and compliance with company policies. - Ensuring timely collections on aged receivables to maintain a healthy cash flow. - Daily financial reporting, including presenting status updates of the Accounting Department at 9:30 AM. - Managing financial software and data, such as transferring invoice reports and inputting expenses into QuickBooks. - Overseeing parts inventory, managing purchasing processes, and conducting financial reporting and analysis. - Ensuring compliance with financial regulations and internal policies and optimizing financial processes to support organizational goals. Qualifications: - Bachelor's degree in Accounting, Finance, or a related field; CPA or CMA certification preferred. - Minimum of 12 years of experience in financial management or accounting. - Proficiency in QuickBooks, TMW, and TMT software. - Strong analytical and problem-solving skills with attention to detail. - Ability to present complex financial information clearly and concisely. - Excellent organizational, time-management, communication, and leadership skills. Preferred Skills: - Experience in the BPO US Accounting industry. - Familiarity with managing financial operations across multiple divisions. - Advanced proficiency in Microsoft Excel and financial analysis tools. Why Join ARDEM: At ARDEM, we value innovation, accuracy, and collaboration. This role offers a dynamic work environment, opportunities for professional development, and a chance to make a meaningful impact. Additional Requirements: This remote work opportunity requires specific computer hardware and internet specifications, including a Windows laptop or desktop with minimum requirements for operating system, screen size, resolution, processor, RAM, and internet speed. About ARDEM: ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider with a focus on innovation and excellence. We aim to provide the best services to our clients and continuously strive for excellence. NOTE: ARDEM prioritizes the security and privacy of its applicants and will never request personal or banking information during the hiring process for data entry/processing work. Any such requests should be disregarded, and applicants are advised to refer to ARDEM's official Careers page for all job openings. We apologize for any inconvenience caused by fraudulent activities misrepresented as ARDEM.,
We are seeking an enthusiastic and skilled Python Developer with a passion for AI-based application development to join our expanding technology team. This role presents an opportunity to work at the intersection of software engineering and data analytics, contributing to cutting-edge AI-driven solutions that have a real business impact. If you possess a strong foundation in Python, a knack for problem-solving, and a keen interest in building intelligent systems, we are excited to meet you! As a Python Developer at ARDEM Data Services Private Limited, your key responsibilities will include: - Developing and deploying AI-focused applications using Python and associated frameworks. - Collaborating with Developers, Product Owners, and Business Analysts to design and implement machine learning pipelines. - Creating interactive dashboards and data visualizations to derive actionable insights. - Automating data collection, transformation, and processing tasks. - Utilizing SQL for data extraction, manipulation, and database management. - Applying statistical methods and algorithms to extract insights from large datasets. The ideal candidate should have: - 2-3 years of experience as a Python Developer, along with a robust portfolio of relevant projects. - A Bachelor's degree in Computer Science, Data Science, or a related technical field. - In-depth knowledge of Python, including frameworks and libraries such as NumPy, Pandas, SciPy, and PyTorch. - Proficiency in front-end technologies like HTML, CSS, and JavaScript. - Familiarity with SQL and NoSQL databases and their best practices. - Excellent communication and team-building skills. - Strong problem-solving abilities with a focus on innovation and self-learning. - Knowledge of cloud platforms such as AWS is a plus. Technical Requirements: - Laptop or Desktop: Windows (i5 or higher, 8GB RAM minimum) - Screen: 14 inches, Full HD (1920x1080) - Internet Speed: 100 Mbps or higher About ARDEM: ARDEM is a prominent Business Process Outsourcing and Business Process Automation service provider with a successful track record of over two decades. We deliver outsourcing and automation services to clients in the USA and Canada, focusing on continuous innovation and excellence. We are committed to becoming the leading Business Process Outsourcing and Business Process Automation company by consistently delivering top-notch services to our customers. Please note: ARDEM will never request personal or banking information during the hiring process for any data entry/processing roles. Any communication claiming to offer work-from-home jobs on behalf of ARDEM Incorporated is fraudulent. Please disregard such messages and refer to ARDEM's Careers page for genuine job opportunities. We apologize for any inconvenience caused by such deceptive practices.,
As an Accounts Receivable Specialist at ARDEM Data Services Private Limited, you will play a crucial role in strengthening and growing relationships with clients by effectively communicating with customers regarding past due accounts. You will be responsible for assisting in streamlining and improving the accounts receivable process while identifying areas for performance improvement. Maintaining accurate accounts receivable records to ensure aging is up to date and handling credits will be part of your daily tasks. To excel in this role, you must possess a minimum of 2 years of experience in relevant processes and projects. Proficiency in software such as SAP, QuickBooks, Oracle, Citrix, and other ERPs is mandatory. Your shift timings will vary between 7:00 PM to 4:00 AM, 8:00 PM to 5:00 AM, or 9:00 PM to 6:00 AM, as per project requirements. In terms of technical requirements, you should have a laptop or desktop with Windows (i5 or higher, 8GB RAM minimum), a screen of 14 inches with Full HD resolution (1920x1080), and an internet speed of 100 Mbps or higher. About ARDEM: ARDEM is a prominent Business Process Outsourcing and Business Process Automation service provider with a successful track record of over twenty years. We cater to clients in the USA and Canada, delivering top-notch outsourcing and automation services. Our commitment to innovation and excellence has propelled us to become a leading service provider in the industry. As a growing brand, ARDEM emphasizes the importance of providing exceptional service to our clients. We are dedicated to continuous improvement and strive to be the best in the realm of Business Process Outsourcing and Business Process Automation. Please note: ARDEM is committed to maintaining the highest standards of integrity during the hiring process. We will never request any personal information or banking details for data entry/processing work. If you encounter any party claiming to represent ARDEM and asking for such information, please disregard it as fraudulent. For legitimate job opportunities, refer to ARDEM's Careers page. We apologize for any inconvenience caused by fraudulent activities.,
You are invited to join ARDEM Data Services Private Limited as a Medical Data Entry professional for patient records with a minimum of 1 year of experience in medical data annotation and document review. The ideal candidate should have a background in medical or pharmaceutical sciences and possess essential skills related to medical data management, regulatory guidelines (FDA, EMA, ICH, GCP), and patient report handling. This role requires prior experience working night shifts and is a permanent work-from-home position. Key Responsibilities - Review and annotate medical documents and patient records accurately. - Apply knowledge of FDA, EMA, ICH, and GCP guidelines to data management tasks. - Perform clinical data management activities. - Handle and process patient reports efficiently. - Ensure data quality and integrity during the entry and annotation process. Requirements - Qualification: B.Sc, M.Sc, B.Pharma, or M.Pharma. - Minimum 1 year of experience in medical data annotation and medical document review. - Mandatory experience working night shifts (US shift: 10:00 pm to 7:00 am). - Experience with FDA, EMA, ICH, and GCP guidelines. - Proficiency in Clinical Data Management and handling Patient Reports. - Only candidates with a medical background and medical data annotation experience will be considered. - Immediate joiner preferred. Technical Requirements - Laptop or Desktop: Windows (i5 or higher, 8GB RAM minimum) - Screen: 14 inches, Full HD (1920*1080) - Internet Speed: 100 Mbps or higher About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation service provider with a strong track record of delivering exceptional services to clients in the USA and Canada for over twenty years. We are dedicated to innovation and excellence in providing the best Business Process Outsourcing and Business Process Automation solutions to our customers. Note ARDEM prioritizes the security and privacy of all applicants and will never ask for personal or banking information during the hiring process for any data entry or processing work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work-from-home jobs, please disregard and refer to ARDEM's Careers page for all open job positions. We apologize for any inconvenience caused by such fraudulent acts.,
Data Entry Analyst As discussed please find the attached job description and earning computation details. https://ardem.com/careers/data-entry-specialist-energy-utility/ Shift-8:00 AM to 5:00 PM This pay structure is purely performance-based, where earnings depend on the number of fields processed. Here's a breakdown: Single Meter Bills: Each bill has at least 18-20 fields. Multi-Meter Bills: Each bill can have up to 40 fields. Per-Field Rate: ₹0.20 per field. Earnings Calculation Example: - Daily Cost: 160 meters * 20 fields * Rs. 0.20 = Rs. 640 - Monthly Cost: Rs. 640 * 20 days = Rs. 12,800 - If a user completes more than 160 meters in a day, the cost per field will increase to Rs. 0.25, So you will earn more. *And 10% TDS deduction on your total month salary. For multi-meter bills, earnings will vary based on field count. The accuracy of processing plays a key role in reaching this target. If accuracy standards are not met, it could impact earnings About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.
As a Senior Process Associate in the F&A Division at ARDEM Data Services Private Limited, located in Lucknow, India, you will be responsible for handling various financial and accounting tasks remotely on a full-time basis from Monday to Friday. Your key responsibilities will include performing vendor reconciliations, coordinating with customer departments to resolve invoice discrepancies, reviewing and analyzing vendor statements, processing employee expense reports, assisting in month-end close activities, and providing support for audits. To qualify for this position, you should possess a BCom, MCom, or equivalent degree in Accounting or Finance, proficiency in accounting software such as QuickBooks, SAP, Concur, NetSuite, and Microsoft Excel, a strong understanding of accounting principles and GAAP, excellent analytical and problem-solving skills, and the ability to prioritize tasks in a fast-paced environment. Additionally, you must have excellent English speaking, comprehension, and writing skills, effective communication and interpersonal skills, experience with process improvements, and the ability to handle sensitive information with integrity. Prior experience with night shifts is also required. This opportunity offers a work-life balance with remote work allowance. To ensure success in this role, your computer hardware and internet must meet specific minimum requirements, including a laptop or desktop with Windows operating system, screen size of 14 inches, screen resolution of FHD (1920x1080), processor I5 or higher, minimum 8GB RAM, Windows Laptop type, software AnyDesk, and internet speed of 100 MBPS or higher. ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider, dedicated to delivering excellence in services to clients in the USA and Canada. We are committed to innovation and continuous improvement to provide the best outsourcing and automation solutions. Please note that ARDEM will never request personal or banking information during the hiring process for any data entry or processing work. If you are contacted by a party claiming to represent ARDEM offering work-from-home jobs, it is likely fraudulent. Kindly refer to ARDEM's Careers page for all open job positions to avoid any inconvenience caused by such acts.,
As a Senior Project Owner (SPO) specializing in Utility & Energy Sector projects at ARDEM Data Services, you will play a crucial role in managing and overseeing multiple projects concurrently. Your expertise in utility bill processing, energy data analysis, and workflow development will be essential for optimizing operational efficiency. Your responsibilities will include: Project Management: - Manage and oversee multiple utility and energy sector projects, ensuring timely and budget-friendly execution. - Serve as the main client liaison, ensuring clear communication and alignment on project expectations. - Develop project plans, milestones, and performance metrics to track progress effectively. Team Leadership: - Lead and manage a team of process analysts handling utility data processing. - Assign responsibilities based on expertise, ensuring efficient resource utilization. - Conduct team huddles and performance reviews, providing feedback for improvement. Quality Assurance: - Act as a quality checker, ensuring utility bill data processing meets high accuracy standards. - Implement quality control measures, including Root Cause Analysis (RCA) and Corrective Actions. - Maintain HQC, DQC, and FQC checklists for project tracking and final quality control. Process Improvement: - Analyze utility data processing workflows and recommend efficiency improvements. - Implement automation and best practices for utility billing and energy consumption data. - Keep processing logs, work instructions, and process maps up to date. Workflow Development: - Design and develop workflow processes for utility bill audits and energy data reconciliation. - Create training plans and ensure all team members are proficient in handling utility sector projects. Client Communication: - Communicate effectively in English with utility and energy clients to clarify project requirements. - Provide regular updates on progress, challenges, and resolution strategies. To qualify for this position, you should have: - A Bachelor's degree (Preferred: BTech, BCom, BSc, MCA, MBA) - 10+ years of utility project management experience, with at least 7+ years in a leadership role - Experience handling utility bill processing, energy data analysis, or sustainability reporting - Ability to manage multiple projects with teams or a single large project - Expertise in utility bill formats, energy consumption analysis, and ESG reporting - Strong understanding of data processing workflows, automation, and regulatory compliance - Proficiency in developing Training Plans, Quality Plans, and Standard Operating Procedures (SOPs) - Experience with Root Cause Analysis (RCA) and Corrective Action Plans (CAPs) - Strong English communication skills, with the ability to present confidently in video calls and client meetings Technical Requirements: - Laptop or Desktop: Windows (i5 or higher, 8GB RAM minimum) - Screen: 14 inches, Full HD (1920x1080) - Internet Speed: 100 Mbps or higher Join ARDEM, a leading Business Process Outsourcing and Business Process Automation service provider, and be part of a team dedicated to excellence and innovation. Please beware of fraudulent recruitment practices and refer to ARDEM's Careers page for all legitimate job opportunities.,
REMOTE Senior Project Owner- Security Officer ARDEM Data Services Private Limited UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India Telephone: 915.130.3150 Email: Recruitment_ARDEMDataServices@ardem.com Location: India Type: Remote Full-Time Schedule : Monday to Friday Shift: 6 PM – 3 AM IST Share This Job Share Share Share Share We are seeking a highly skilled and experienced Senior Project Owner- Security Officer to join our team. This critical role will be instrumental in strengthening our organization’s security posture, ensuring compliance with global standards, and serving as a key liaison with clients regarding our security protocols. Responsibilities As our Lead Security Officer, you will be responsible for: Security Program Implementation: Leading the development and execution of security controls, procedures, and protocols across the organization. Compliance Oversight: Ensuring ongoing compliance with relevant frameworks and regulations including ISO 27001, HIPAA, GDPR, and others as applicable. Internal Auditing & Follow-Up: Conducting internal reviews of security practices, identifying gaps or vulnerabilities, and ensuring timely remediation. Policy & Procedure Management: Reviewing, updating, and enforcing security policies, standards, and procedures to maintain a robust security posture. Client Engagement: Meeting with prospective and current clients to explain our security protocols, address concerns, and support compliance-related inquiries. Risk Identification & Mitigation: Proactively identifying risks and recommending practical solutions to mitigate threats. Documentation & Reporting: Maintaining clear and comprehensive records of security activities, compliance status, and improvement initiatives. Continuous Improvement: Driving ongoing enhancements to the organization’s security framework and practices. Qualifications Experience: Minimum of 7 years in information security, compliance, or risk management. Expertise: Strong background in implementing and managing security programs aligned with global standards. Client-Facing Skills: Experience communicating technical security concepts to clients and stakeholders in a clear and professional manner. Technical Skills Deep understanding of information security principles, technologies, and best practices (e.g., access control, network security, data encryption, incident response). Familiarity with enterprise IT environments, cloud services, and BPO operational models. Knowledge of U.S. security standards and regulatory requirements. Preferred Certifications CISA, CISSP, CRISC, ISO 27001 Lead Implementer or Auditor, or similar. Soft Skills Leadership & Initiative: Ability to lead cross-functional efforts and drive security improvements. Analytical Thinking: Strong problem-solving skills and attention to detail. Communication: Excellent verbal and written communication skills. Interpersonal Skills: Ability to build trust and collaborate effectively across teams. Project Management: Skilled in managing multiple priorities and delivering results on time. Position Details Type: Full-time, permanent Location: Remote Start Date: Immediate availability preferred Why Join Us? This is an exciting opportunity to lead and shape the security strategy of a dynamic U.S.-based BPO. You’ll have the autonomy to implement meaningful change, engage directly with clients, and contribute to the long-term success of our security program. About ARDEM Data Services ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in the USA and Canada . We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company . NOTE! ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs – this is fraud. Please disregard and refer to ARDEM’s Careers page for all open job positions. We apologize for any inconvenience caused by such acts.
REMOTE Project Owner – Financial Division ARDEM Data Services Private Limited UNIT No B-1/ 5th Floor 504 & 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow – 226010, India Telephone: 915.130.3150 Email: Recruitment_ARDEMDataServices@ardem.com Location: India Type: Remote Full-Time Schedule : Monday to Friday Shift: 6 PM – 3 AM IST Share This Job Share Share Share Share Our brand is rapidly growing, and it’s time to add to our Production Team! We are looking for an enthusiastic Project Owner who fits with our company culture and is excited to evaluate, manage, and maintain the quality of all of our accounting projects! Documentation Essential Functions Maintain and update documentation for the respective process, including checklists, process maps, quality plans, training plans, and work instructions. Performance Management Measure Analyst performance against defined performance measures. Plan daily work assignments for each team member. Team Guidance Provide feedback and guidance to team members to help them improve their performance and achieve project targets. Provide one-on-one training and performance feedback to team members. Reporting Provide reports related to individual team member performance, including productivity, accuracy, and project performance in terms of on-time delivery and cycle time objectives. Team Supervision Supervise the individual project teams, ensuring they meet quality and performance standards. Communication Communicate with the entire team through team huddles and regular meetings. Identify staffing requirements and communicate them to leadership. Client Interaction Prepare presentations related to the project for client meetings. Issue Resolution Propose corrective actions for performance or behavioural issues among team members. Expertise Possess expert knowledge of input files and the scope of customer work received in AP/AR Domain. Understand the step-by-step process of creating final output files and how they are delivered to clients. Familiarity with Root Cause Analysis and Corrective Action. Prior experience of 4-5 years in a Team Lead profile within the accounting domain. Performance Targets Ensure the completion of work 100% on time as per client delivery requirements. Ensure the completion of work with 100% accuracy. Ensure the completion of work within cycle time requirements. Qualifications Graduates in relevant fields such as BCOM, BBA, MCOM, MBA. Excellent English communication skills. Resources: Must have access to a PC/laptop and a reliable broadband connection. Additional Information Night shift experience is mandatory. This role is critical in maintaining and enhancing the quality of our projects and is suitable for individuals with a strong background in project management, team leadership, and process documentation. As a Project Owner in your rapidly growing brand, the individual in this role will contribute significantly to the company’s success by ensuring the efficient and high-quality execution of projects during night shifts. Additional Requirements This opportunity enhances your work-life balance with allowance for remote work. To be successful your computer hardware and internet must meet these minimum requirements: Laptop or Desktop: Operating System: Windows Screen Size: 14+ Inches Screen Resolution: FHD (1920×1080) Processor: i5 or higher RAM: Minimum 8GB (Must) Type: Windows Laptop Software: AnyDesk Internet Speed: 100 MBPS or higher This is an exciting opportunity to play a pivotal role in strengthening the security foundation of a dynamic US-based BPO . You will have the autonomy to drive significant change and see the direct impact of your work. For a high-performing individual, this contract serves as a direct pipeline to a long-term career with our growing security team, offering stability and continued professional development. About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company. NOTE! ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs – this is fraud. Please disregard and refer to ARDEM’s Careers page for all open job positions. We apologize for any inconvenience caused by such acts.
Project Owner Financial Division ARDEM Data Services Private Limited UNIT No B-1/ 5th Floor 504 505 DLF MY PAD, Vibhuti Khand Gomti Nagar, Lucknow 226010, India Telephone: 915.130.3150 Email: Location: India Type: Remote Full-Time Schedule : Monday to Friday Shift: 6 PM 3 AM IST Share This Job Share Our brand is rapidly growing, and it s time to add to our Production Team! We are looking for an enthusiastic Project Owner who fits with our company culture and is excited to evaluate, manage, and maintain the quality of all of our accounting projects! Essential Functions Documentation: Maintain and update documentation for the respective process, including checklists, process maps, quality plans, training plans, and work instructions. Performance Management: Measure Analyst performance against defined performance measures. Plan daily work assignments for each team member. Team Guidance: Provide feedback and guidance to team members to help them improve their performance and achieve project targets. Provide one-on-one training and performance feedback to team members. Reporting: Provide reports related to individual team member performance, including productivity, accuracy, and project performance in terms of on-time delivery and cycle time objectives. Team Supervision: Supervise the individual project teams, ensuring they meet quality and performance standards. Communication: Communicate with the entire team through team huddles and regular meetings. Identify staffing requirements and communicate them to leadership. Client Interaction: Prepare presentations related to the project for client meetings. Issue Resolution: Propose corrective actions for performance or behavioural issues among team members. Expertise: Possess expert knowledge of input files and the scope of customer work received in AP/AR Domain. Understand the step-by-step process of creating final output files and how they are delivered to clients. Familiarity with Root Cause Analysis and Corrective Action. Prior experience of 4-5 years in a Team Lead profile within the accounting domain. Performance Targets: Ensure the completion of work 100% on time as per client delivery requirements. Ensure the completion of work with 100% accuracy. Ensure the completion of work within cycle time requirements. Qualifications Graduates in relevant fields such as BCOM, BBA, MCOM, MBA. Excellent English communication skills. Resources: Must have access to a PC/laptop and a reliable broadband connection. Additional Information Night shift experience is mandatory. This role is critical in maintaining and enhancing the quality of our projects and is suitable for individuals with a strong background in project management, team leadership, and process documentation. As a Project Owner in your rapidly growing brand, the individual in this role will contribute significantly to the company s success by ensuring the efficient and high-quality execution of projects during night shifts. Additional Requirements This opportunity enhances your work-life balance with allowance for remote work. To be successful your computer hardware and internet must meet these minimum requirements: Laptop or Desktop: Operating System: Windows Screen Size: 14+ Inches Screen Resolution: FHD (1920 1080) Processor: i5 or higher RAM: Minimum 8GB (Must) Type: Windows Laptop Software: AnyDesk Internet Speed: 100 MBPS or higher This is an exciting opportunity to play a pivotal role in strengthening the security foundation of a dynamic US-based BPO . You will have the autonomy to drive significant change and see the direct impact of your work. For a high-performing individual, this contract serves as a direct pipeline to a long-term career with our growing security team, offering stability and continued professional development. About ARDEM ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years, ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company. NOTE! ARDEM will never ask for any personal information or banking information during the hiring process for any data entry/processing type of work. If you are contacted by any party claiming to represent ARDEM Incorporated offering work from home jobs this is fraud. Please disregard and refer to for all open job positions. We apologize for any inconvenience caused by such acts. Ready to Learn More
We are seeking a highly skilled and experienced Senior Project Owner- Security Officer to join our team. This critical role will be instrumental in strengthening our organization s security posture, ensuring compliance with global standards, and serving as a key liaison with clients regarding our security protocols. Responsibilities As our Lead Security Officer, you will be responsible for: Security Program Implementation: Leading the development and execution of security controls, procedures, and protocols across the organization. Compliance Oversight: Ensuring ongoing compliance with relevant frameworks and regulations including ISO 27001, HIPAA, GDPR, and others as applicable. Internal Auditing & Follow-Up: Conducting internal reviews of security practices, identifying gaps or vulnerabilities, and ensuring timely remediation. Policy & Procedure Management: Reviewing, updating, and enforcing security policies, standards, and procedures to maintain a robust security posture. Client Engagement: Meeting with prospective and current clients to explain our security protocols, address concerns, and support compliance-related inquiries. Risk Identification & Mitigation: Proactively identifying risks and recommending practical solutions to mitigate threats. Documentation & Reporting: Maintaining clear and comprehensive records of security activities, compliance status, and improvement initiatives. Continuous Improvement: Driving ongoing enhancements to the organization s security framework and practices. Qualifications Experience: Minimum of 7 years in information security, compliance, or risk management. Expertise: Strong background in implementing and managing security programs aligned with global standards. Client-Facing Skills: Experience communicating technical security concepts to clients and stakeholders in a clear and professional manner. Technical Skills Deep understanding of information security principles, technologies, and best practices (e.g., access control, network security, data encryption, incident response). Familiarity with enterprise IT environments, cloud services, and BPO operational models. Knowledge of U.S. security standards and regulatory requirements. Preferred Certifications CISA, CISSP, CRISC, ISO 27001 Lead Implementer or Auditor, or similar. Soft Skills Leadership & Initiative: Ability to lead cross-functional efforts and drive security improvements. Analytical Thinking: Strong problem-solving skills and attention to detail. Communication: Excellent verbal and written communication skills. Interpersonal Skills: Ability to build trust and collaborate effectively across teams. Project Management: Skilled in managing multiple priorities and delivering results on time.