Job
Description
Job Description Join the dynamic team at Platione as an AI-Ready Profile Onboarding Specialist . We are launching an exciting new service—Platione AI-Ready Profiles—designed to create expertly built, verified business profiles optimized specifically for AI visibility and modern digital discovery. As an Onboarding Specialist, you'll be the critical first point of contact for our customers, assisting small and medium enterprises (SMEs) across India in enhancing their online presence and AI discoverability. This internship/job offers the opportunity to: Develop deep insights into customer onboarding, AI-driven digital marketing, SEO, and business verification. Gain valuable experience working closely with diverse businesses. Sharpen your communication and professional skills within a collaborative and supportive office environment. Roles and Responsibilities Conduct structured onboarding calls (~1-hour sessions) with SME business owners in English, Hindi, or regional languages. Interview clients to collect detailed and accurate information about their company, products/services, and unique selling propositions. Utilize pre-prepared scripts while also adapting creatively and empathetically to customer interactions. Accurately complete structured forms to build robust, engaging, AI-optimized business profiles. Clearly explain the benefits and features of the Platione AI-Ready Profile service, building trust and confidence with customers. Perform basic KYC verification processes, ensuring accuracy and compliance. Coordinate closely with supervisors and the marketing team to enhance customer onboarding experiences and resolve any customer queries effectively. Ideal Candidate Profile & Preferences: Essential: Excellent verbal and interpersonal communication skills in English (mandatory) and Hindi; proficiency in an additional regional language is a strong plus. A positive, empathetic, and customer-focused attitude. Good active listening skills and a professional yet approachable demeanor. Strong adaptability, willingness to learn quickly, and capability to handle diverse customer interactions. Basic computer proficiency, including familiarity with common office tools (Google Docs, Excel, etc.). High attention to detail, particularly in accurately capturing customer information. Additional Preferences: A genuine passion for digital marketing, SEO, technology, and helping small businesses grow. Prior internship or experience (part-time, volunteering) involving customer interactions, sales, or marketing will be advantageous (but not mandatory). Confidence to engage customers warmly and intelligently, making them feel valued and understood. Desire to grow professionally and openness to constructive feedback. Enthusiasm to be part of a pioneering team bringing a unique AI-driven product to market. What Makes This Opportunity Worth It: Direct mentorship and structured training from experienced supervisors. Opportunity to become a certified expert in AI-driven business optimization and digital visibility. Work in an innovative, supportive environment that values growth, creativity, and learning. Possibility of full-time employment post-internship based on performance and business growth. Competitive stipend and clear career progression path for top performers. Join Platione to be at the forefront of AI-driven digital discovery, helping businesses across India unlock their full online potential! Job Types: Full-time, Permanent, Fresher, Internship Contract length: 6 months Pay: ₹120,000.00 - ₹500,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Pimpri, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person
