Customer Success Specialist

Who Are We Looking For?

A graduate who thrives in dynamic environments and excels at solving complex problems. This role demands creativity, adaptability, and a passion for client success. You’ll manage day-to-day operations, consult clients, contribute to enhancing our in-house product while developing a critical analytical mindset and coordinating with the technical team ensuring positive leadership alongside.

Your Role:

• Collaborate with the founder to help clients identify the right assessments based on their business objectives.
• Consult clients on effective implementation of skill assessment programs.
• Provide insights to the technical team to enhance product development and resolve platform issues.
• Take ownership of daily operations with a consultative approach to client management.
• Exhibit a go-getter attitude, a sense of humor, and team spirit.

What You’ll Need:

• Strong client understanding and consultative skills.
• Inclination to work on a technology-driven platform.
• Critical analysis and problem-solving capabilities.
• Excellent communication in English—clear, concise, and adaptable at all levels.
• Self-confidence, accountability, and a proactive mindset.

Experience: 3-4 Years

Qualification: Graduate (related to IT) but preferably B.E and B.Tech.

About AssessHub:

We are a B2B SaaS company providing an online skills assessment and talent analytics platform. Trusted by over 100 clients across 9 industries. We empower organizations with data- driven hiring solutions. Learn more at www.assesshub.com.

Job Type: Full-time

Pay: ₹500,000.00 - ₹600,000.00 per year

Benefits:

• Paid time off

Schedule:

• Day shift

Work Location: In person