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Customer Success Manager

Customer Success Manager

Manu Media Works

2 - 4 years

4 - 7 Lacs

Hyderabad

Posted:1 month ago| Platform:

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Skills Required

Client Support Client Onboarding Client Account Management Client Handling Escalation Management Upselling Client Acquisition Client Interaction Client Relationship Issue Resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

*We are looking for candidates who can join immediately.

Key Responsibilities:

Onboard new clients smoothly.
Build and maintain customer relationships.
Monitor usage, resolve issues, and identify upsell opportunities.
Ensure renewals and satisfaction scores stay high.

Required Skills:

SaaS onboarding, CRM tools, Reporting.
Empathy, communication, and stakeholder management.

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Manu Media Works

Media Production

Los Angeles

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