Position: Senior AWS Cloud Engineer Location: Smartworks,43EQ,Balewadi High Street, Pune Shift: 4:30 PM IST 1:30 AM IST (First 3 Months), Flexible to Regular IST Hours Thereafter About Reliable Group Reliable Group is a US-based company headquartered in New York , with two offices in India: New Mumbai (Airoli) Smartworks, 43EQ, Balewadi High Street, Pune We operate across three key business verticals : On-Demand Providing specialized technology talent for global clients. GCC (Global Capability Centers) Partnering with enterprises to build and scale their India operations. Product Development Our in-house AI/ML product company develops AI chatbots and intelligent solutions for US healthcare and insurance companies . About This Opportunity This role is for one of Reliable Groups biggest GCC accounts (RSC India) , which we are building in Pune. We are on a mission to hire 1,000+ people for this account over the next phase. You will be joining the founding team for this GCC and playing a critical role in shaping its AWS cloud infrastructure from the ground up.The client is the second-largest healthcare company in the USA , ranked in the Fortune 50 , offering a unique opportunity to work on high-impact, enterprise-scale cloud solutions in the healthcare domain. Role Overview We are seeking a highly skilled Senior AWS Cloud Engineer with proven experience in building AWS environments from the ground up —not just consuming existing services. This role requires an AWS builder mindset, capable of designing, provisioning, and managing multi-account AWS architectures , networking, security, and database platforms end-to-end. Key Responsibilities: AWS Environment Provisioning: Design and provision multi-account AWS environments using best practices (Control Tower, Organizations). Set up and configure networking (VPC, Transit Gateway, Private Endpoints, Subnets, Routing, Firewalls) . Provision and manage AWS database platforms (RDS, Aurora, DynamoDB) with high availability and security. Manage full AWS account lifecycle, including IAM roles, policies, and access controls. Infrastructure as Code (IaC): Develop and maintain AWS infrastructure using Terraform and AWS CloudFormation . Automate account provisioning, networking, and security configuration. Security & Compliance: Implement AWS security best practices, including IAM governance , encryption, and compliance automation. Use tools like AWS Config, GuardDuty, Security Hub, and Vault to enforce standards. Automation & CI/CD: Create automation scripts in Python, Bash, or PowerShell for provisioning and management tasks. Integrate AWS infrastructure with CI/CD pipelines (Jenkins, GitHub Actions, GitLab CI/CD). Monitoring & Optimization: Implement monitoring solutions (CloudWatch, Prometheus, Grafana) for infrastructure health and performance. Optimize cost, performance, and scalability of AWS environments. Required Skills & Experience: 8+ years of experience in Cloud Engineering, with 4 + years focused on AWS provisioning . Strong expertise in: AWS multi-account setup (Control Tower/Organizations) VPC design and networking (Transit Gateway, Private Endpoints, routing, firewalls) IAM policies, role-based access control, and security hardening Database provisioning (RDS, Aurora, DynamoDB) Proficiency in Terraform and AWS CloudFormation . Hands-on experience with scripting (Python, Bash, PowerShell). Experience with CI/CD pipelines and automation tools. Familiarity with monitoring and logging tools. Preferred Certifications AWS Certified Solutions Architect – Professional AWS Certified DevOps Engineer – Professional HashiCorp Certified: Terraform Associate Work Schedule Initial 3 months: 4:30 PM IST – 1:30 AM IST to work with the US team.After ramp-up: Option to transition to regular India working hours.
Cloud Engineer (AWS & GCP) Experience: 8-12 years Location: Pune (Balewadi) 5 Day from Office Employment Type: Full-time Role Overview We are looking for an experienced Cloud Engineer with expertise in AWS and GCP to design, provision, and manage secure, scalable, and cost-optimized cloud environments. The ideal candidate will have a strong builder mindset combined with a governance-first approach, ensuring all deployments are stable, secure, and production-ready. Key Responsibilities Cloud Environment Engineering (AWS & GCP): Design, provision, and manage multi-account AWS and multi-project GCP environments. Configure cloud networking (VPC, Transit Gateway, Subnets, Firewalls, Private Endpoints in AWS; VPC, Peering, Cloud Interconnect in GCP). Provision and manage database services (AWS RDS, Aurora, DynamoDB; GCP Cloud SQL, BigQuery). Manage identity and access control (AWS IAM, AWS SSO, GCP IAM, Service Accounts, Roles). Vetting & Governance: Review and validate incoming requests before deployment. Perform infrastructure pressure testing to ensure stability, security, and scalability. Create and maintain documentation, runbooks, and design records. Infrastructure as Code (IaC): Develop and manage infrastructure using Terraform (must-have), AWS CloudFormation, and GCP Deployment Manager. Automate provisioning, networking, and security workflows. Security & Compliance: Implement cloud security best practices across AWS and GCP. Work with tools like AWS Config, GuardDuty, Security Hub, GCP Security Command Center . Automation & CI/CD: Build automation scripts in Python, Bash, or PowerShell . Integrate infrastructure with CI/CD pipelines ( Jenkins, GitHub Actions, GitLab CI/CD ). Monitoring & Optimization: Implement monitoring solutions ( CloudWatch, Stackdriver, Prometheus, Grafana ). Continuously optimize cost, performance, and scalability. Required Skills & Experience 8-12 years of hands-on Cloud Engineering experience. Strong expertise in: AWS multi-account setup (Control Tower/Organizations) . GCP multi-project management and hierarchy VPC design and networking . IAM and access control in AWS & GCP . Database provisioning in both clouds . Advanced Terraform skills (mandatory). Proficiency in scripting ( Python, Bash, or PowerShell ). Experience with CI/CD integration . Strong background in infrastructure validation, testing, and documentation . Preferred Certifications AWS Certified Solutions Architect Professional AWS Certified DevOps Engineer – Professional Google Cloud Professional Cloud Architect or Cloud Engineer HashiCorp Certified: Terraform Associate Why Join Us? Opportunity to work on multi-cloud enterprise-scale projects . Exposure to cutting-edge automation, security, and DevOps practices . Collaborative environment with strong focus on growth and innovation.
Job Title: Firewall Operations Engineer L 3 Location: Balewadi Pune Type: Full-time, Night Shifts About the Role: Were looking for highly skilled Level 3 Firewall Operations Engineers to join our network security operations team. Youll be responsible for managing, troubleshooting, and optimising enterprise-grade firewall environments while driving automation and operational excellence.This role requires strong technical expertise, quick responsiveness, and a commitment to collaboration and communication. The team is looking for individuals who are dependable, hands-on, and focused solely on this role (no moonlighting). Shift Timings: You can choose from one of the following shifts: Shift 1: 5:00 PM EST – 2:00 AM EST (2:30 AM – 11:30 AM IST) Shift 2: 12:00 AM EST – 9:00 AM EST (9:30 AM – 6:30 PM IST) Weekend Coverage Option (4x10): Thursday to Sunday, 10-hour shifts (following the same time slots above). Key Responsibilities Provide Tier 3 operational support for firewall incidents, requests, and problem resolution. Manage, configure, and troubleshoot Palo Alto, Cisco ASA/FTD, and Check Point firewalls. Analyze complex network traffic and security events to identify and resolve issues. Lead root cause analysis (RCA) for major firewall-related incidents. Maintain and audit firewall rule bases and policies to ensure compliance with corporate and regulatory standards. Collaborate with network architecture and engineering teams on new deployments and upgrades. Develop and maintain automation scripts (Python, Ansible, Bash, etc.) to streamline repetitive tasks. Integrate firewall management processes into CI/CD or SOAR pipelines. Participate in an on-call rotation for critical after-hours incidents. Maintain accurate documentation for all firewall operations and procedures. Required Skills & Experience Minimum 5 years of hands-on experience in firewall operations and network security . Expert-level knowledge of at least one enterprise firewall platform: Palo Alto Networks , Cisco ASA/FTD , or Check Point . Deep understanding of TCP/IP, routing, NAT, VPNs, and security policies . Strong understanding of BGP, OSPF, and EIGRP routing protocols. Proven experience with automation/scripting (Python, Ansible, or Bash). Familiarity with centralized management tools such as: Panorama , Cisco FMC , or Check Point Domain Manager . Excellent communication skills and responsiveness in a global operations environment. Ability to work independently in a fast-paced, 24x7 support environment. Preferred Qualifications Experience integrating firewall operations with CI/CD pipelines or SOAR tools . Relevant certifications (e.g., PCNSE, CCNP Security, Check Point CCSA/CCSE). Prior experience supporting global enterprise network security environments .
Job Title: CRM Administrator - Case Management System (CaseAware) Location: Onsite, Smartworks 43EQ, Balewadi High Street, Pune Shift: Night Shift (Full Overlap with U.S. EST) 6:00 PM 3:00 AM IST (to ensure overlap with U.S. Eastern Time zone) Experience: 512 years Openings: 3 (1 Lead + 2 Junior/Mid-Level) Employment Type: Full-Time, Permanent About Reliable Group Reliable Group is a U.S.-based organization headquartered in New York , with two offices in India Pune (Balewadi High Street) and Navi Mumbai (Airoli) We operate across three strategic business verticals: On-Demand: Providing specialized technology talent for global clients. GCC (Global Capability Centers): Helping enterprises build and scale their India operations. Product Development: Our in-house AI/ML division builds intelligent chatbots and automation solutions for U.S. healthcare and insurance clients. We combine global delivery excellence with a startup-like energy, offering opportunities to work directly with international teams and cutting-edge systems. Role Overview We are looking for a CRM IT Administrator to manage, customize, and support our legal case management software CaseAware .You’ll work closely with our U.S. legal and administrative teams to design workflows, build reports, automate tasks, and maintain data accuracy within the system.This is a technical, process-oriented role requiring a strong foundation in SQL, MySQL , and system logic. The ideal candidate enjoys problem-solving, data management, and translating business processes into automated system workflows. Key Responsibilities: System Configuration & Customization Collaborate with U.S.-based legal and administrative teams to understand workflows and translate them into CaseAware processes. Design, customize, and maintain templates, forms, and logic-based automations within the system to improve efficiency. Configure document templates with dynamic data fields for legal filings, correspondence, and reports. Database Management & Reporting Write, test, and optimize SQL queries on MySQL databases to extract, audit, and report data accurately. Generate simple and complex reports based on department requirements and key metrics. Conduct regular data audits to identify inconsistencies, duplicates, or logic errors, and take corrective action. Troubleshooting & Support Diagnose and resolve software issues related to CaseAware; escalate to vendor or IT teams when required. Provide basic computer and software troubleshooting support for internal users. Document technical processes, workflows, and issue resolutions for reference and training. Collaboration & Communication Maintain professional and proactive communication with legal, IT, and administrative stakeholders. Translate technical details into clear, non-technical explanations for business users. Support onboarding and training for new team members on CaseAware processes. Required Skills & Qualifications: Technical Skills: Strong hands-on experience with SQL and MySQL (Mandatory) Knowledge of data querying, debugging, and optimization Basic knowledge of Python for automation or scripting (Preferred) Understanding of business process mapping , workflow automation , and data auditing Experience working with case management systems , CRM platforms , or workflow-based applications (Preferred) Soft Skills Excellent oral and written communication skills — ability to explain technical issues in plain language Strong analytical and problem-solving mindset High attention to detail and accuracy in managing data Collaborative and dependable team player , comfortable working cross-functionally with non-technical departments Quick learner with a genuine interest in understanding business processes and improving system logic Why Join Us Work directly with a U.S. legal technology team on a real-world case management platform (CaseAware) Get hands-on training from U.S. experts during the onboarding phase Be part of a growing, collaborative India tech operations team Exposure to process automation, data management, and workflow systems Stable U.S. client project with long-term growth potential