Customer Success Manager

3 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Requirements

  • 3+ years of experience in Customer Success Management or/and IT project management
  • Experience from an Automation/ RPA/ technology-based company is preferred
  • Experience with stakeholder management and building strong relationships across business functions
  • Experience in managing customer lifecycle with skills to drive, predict, monitor, and control the customer journey
  • Strong customer relations skills. You must be comfortable with and skilled in driving an iterative customer engagement process, addressing critical issues, and have excellent problem-solving abilities
  • Excellent communication skills. You are fluent in written and verbal English.
  • MBA. – preferable in Business Administration or Computer Science

Product

  • HR Software Solution
  • On Premise and SAAS deployments

CTC

  • Best in industry

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