Customer Success Executive

Job Description

Responsibilities Client Relationship Management: Build strong, long-term client relationships to ensure their success with MyOperator solutions. Customer Onboarding: Onboard and train new clients on product features. Cross-Selling and Upselling: Identify opportunities to expand accounts and drive additional revenue. Revenue Generation: Contribute to revenue growth by expanding customer accounts and identifying opportunities for further engagement. Retention and Renewals: Proactively manage customer retention, renewals, and satisfaction. Issue Resolution: Work with internal teams to resolve client issues quickly. Performance Tracking: Monitor customer satisfaction and key success metrics. Requirements Experience: 1-3 years in customer success, account management, or similar roles. Skills: Strong communication, problem-solving, and relationship-building skills. Proficiency in CRM tools (Salesforce, HubSpot, etc. ). Experience in cross-selling, upselling, and customer retention strategies to drive revenue growth. This job was posted by Sanmeet Singh Sahni from MyOperator.