Customer Success Executive

Job Description

Job Title: Customer Success Executive Location: Gurugram Job Type: Full-Time Experience: 6 Months –1 year About Us: Oodles Technologies is a leading Information Technology & Consulting firm committed to helping businesses grow through innovative digital solutions. We're looking for a proactive and driven Customer Success Executive to join our team, someone who understands how to build strong client relationships and convert conversations into long-term partnerships through top freelancing platforms and LinkedIn. Key Responsibilities: Freelancing Platform Lead Generation: Manage and generate leads from platforms like Upwork, Fiverr, Freelancer, and PeoplePerHour . Actively bid on projects and follow up with potential clients regularly. LinkedIn Outreach: Use LinkedIn and Sales Navigator to identify and engage with decision-makers, sending personalized connection requests and follow-up messages. Tailored Proposals & Pitching: Write custom, compelling proposals based on the specific needs of clients. Confidently pitch Marketing services through messages, calls, or Zoom meetings. Client Communication: Respond to queries, build rapport, and gather detailed project requirements to match with suitable service offerings. Pipeline Management: Maintain and track all conversations, proposals, and follow-ups. Keep CRM updated with daily progress. Reporting & Goals: Achieve weekly/monthly lead generation and conversion targets. Provide concise updates and performance reports. Key Skills and Qualifications: Bachelor's degree (Preferably in Btech/BSc/BCA) 6 months–1 year of experience generating leads from Upwork, Fiverr , and similar platforms. Proven expertise in LinkedIn lead generation , using tools like Sales Navigator for outreach and prospecting. Strong command over client communication , proposal writing, and sales pitching in fluent, professional English. Ability to write tailored proposals that align with project requirements and business needs. Experience in converting cold leads into warm conversations and eventually into deals. Familiarity with Digital Marketing services such as Paid media, SEO, Content creation, and Social media Marketing. Proficiency in IT Design tools and maintaining daily task logs and follow-ups. Self-starter, target-driven, and capable of managing multiple leads and conversations simultaneously. Why Join Us? Be part of a growing IT company with global clients. Exposure to international sales through top freelancing and B2B platforms. A supportive, collaborative, and performance-driven work environment. Competitive fixed salary plus performance-based incentives.