Customer Success Executive

Key Responsibilities:

• Sales & Lead Generation:

• Identify and connect with

  exhibitors

  and businesses that could benefit from the

  Keep in Touch app

  .
• Attend

  exhibitions

  and

  client meetings

  to effectively demonstrate the product and its features.
• Conduct

  online and offline sales presentations

  to showcase the app's capabilities and value.

• Lead Conversion & Client Onboarding:

• Manage

  lead conversion

  through follow-ups and closing deals.
• Oversee

  customer onboarding

  , ensuring smooth transitions from sales to implementation.

• Collaboration & Coordination:

• Work closely with internal teams for seamless

  CRM integrations

  and product delivery.

• Sales Performance & Feedback:

• Track personal

  sales performance

  and report on progress.
• Provide

  client feedback

  to help improve the app and the overall sales process.

• Training & Support:

• Receive

  full training

  and

  ongoing support

  to ensure success in the role.

Candidates Profile:

• Experience:

  1-2 years of experience in

  sales

  , preferably in

  SaaS-based products

  .

• Skills:

• Strong

  communication

  and

  relationship-building

  skills.
• Willingness to

  travel

  for

  exhibitions

  and

  client meetings

  .
• Tech-savvy and comfortable with

  CRM tools

  .

• Self-motivated

  and results-driven mindset.

• Work Environment:

• Mostly work from the office, with occasional

  field visits

  .