Customer Success - Client Management | Ambition Box | Noida (Hybrid)

About Info Edge

At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.

About BU: Ambition Box

Founded in 2015 by two IIT Madras alumni, AmbitionBox began with a simple mission to help job seekers make informed career decisions by offering reliable interview preparation insights and authentic workplace information. In 2016, AmbitionBox became part of Info Edge (India) Ltd., the parent company of Naukri.com, enabling it to expand its reach and impact across Indias professional ecosystem.

From its early beginnings as a small startup, AmbitionBox has evolved into one of Indias largest career discovery platforms empowering millions of professionals with data-driven insights into companies, salaries, interviews, and workplace culture.

Today, AmbitionBox:

• Attracts over 1 crore plus monthly users
• Hosts 75+ lakh company reviews
• Features 4 crore+ salary insights and 10 lakh+ interview questions
• Covers 10 lakh+ companies across industries

Powered by a 100+ member team dedicated to helping people build happy, informed careers.

With tools for employer branding, review management, and talent insights, AmbitionBox serves both job seekers and employers creating a transparent ecosystem where better career and hiring decisions thrive.

Required Educational Qualification

Desired Experience

Key Points

• Handle client communications on email/call by providing appropriate solutions in a timely manner.
• Effectively communicate and coordinate with various internal stakeholders including design, product, operations etc. to ensure smooth functionality of the advertisement product / online listing.
• Collaborate with sales teams to prioritize qualified leads and ensure timely follow-up.
• Conduct product/service demonstrations for qualified leads, highlighting features and benefits tailored to their needs.
• Answer questions during demos and provide clear, persuasive explanations of product capabilities.
• Collect feedback from prospects during demos and communicate insights to product and sales teams.
• Work with sales representatives to ensure smooth transition and follow-up after demos.

Required Skills:

• Excellent Communication Skills Written & Verbal
• Multi-tasking skills
• Client Handling Skills
• Eye for detail

Why Join Us?

• Grow at a superfast pace.
• End-to-end ownership of tasks.
• Freedom to innovate, experiment & fail.
• Work on projects that bring 10x impact.
• Wear multiple hats. (Why? Because thats the future!)
• We are the second-largest player in the career advisory market in India! And the fastest growing among    our competitors.

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This is a unique opportunity to work on innovative and disruptive technology driven business solutions that are shaping the future of the industry. We are looking for candidates who are willing to work passionately in a fast-paced environment and are ready to enhance their skills by learning something new. Being a part of Info Edge, will allow you to unleash your potential and carve your own career.

To learn more about Info Edge visit http://www.infoedge.in/