Customer Services

Job Description

Company Overview The Urban India is dedicated to creating innovative solutions that cater to the diverse needs of urban living. We strive to enhance the quality of life in urban areas through sustainable practices and community engagement. Our mission is to connect individuals and communities by providing excellent services that promote urban development and collaboration. At The Urban India, we value creativity, teamwork, and a commitment to making a positive impact on society. Role Responsibilities Assist in daily operational tasks and ensure smooth workflow. Support team members in project-related work. Communicate effectively with clients and stakeholders. Participate in team meetings and contribute ideas. Maintain accurate records and documentation. Conduct research as required for various projects. Assist in preparing reports and presentations. Provide basic customer support and address inquiries. Help in maintaining a clean and organized workspace. Learn and adapt to company software and tools. Follow up with clients on project requirements. Collaborate with different departments for project success. Identify areas for process improvement. Support marketing initiatives and outreach programs. Participate in training sessions for skill enhancement. Qualifications HSC or equivalent educational qualification. Strong communication skills in English and local language. Basic computer literacy (MS Office and internet). Ability to work in a team-oriented environment. Willingness to learn and develop new skills. Positive attitude and eagerness to contribute. Ability to manage time effectively and meet deadlines. Attention to detail in tasks and reporting. Basic understanding of customer service principles. Ability to handle criticism and adapt to feedback. Problem-solving skills to address day-to-day issues. Critical thinking abilities for effective decision-making. Reliability and commitment towards responsibilities. Flexibility to work in a dynamic environment. Previous internship or volunteer experience is a plus. Local candidates preferred due to on-site requirements. Skills: customer service,teamwork,team collaboration,problem-solving,reliability,critical thinking,basic computer literacy,adaptability,communication skills,attention to detail,time management Show more Show less