Make or receive calls to assist customers with inquiries, complaints, or purchases. Maintain detailed records of interactions and escalate unresolved issues. Deliver excellent customer service while meeting performance metrics. Provident fund
Handle calls & shipment queries, tracking, pickups/deliveries. Coordinate with ops/transport, update status, resolve issues, maintain records/docs & deliver smooth, high-quality customer service.
Oversee daily fleet & transport operations, route planning, driver management, vehicle maintenance, cost control, and timely deliveries. Ensure compliance, documentation, and smooth logistics coordination across branches.