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Customer Service/Customer Support Internship

Customer Service/Customer Support Internship

Svatantra Micro Housing Finance Corporation

0 - 4 years

0 Lacs

ahmedabad gujarat

Posted:3 days ago| Platform: Shine logo

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Skills Required

excel google sheets data management reporting communication skills customer interaction kyc mis reports coordination documentation pmay iss scheme income proof caste certificates recordkeeping online subsidy claim forms iss helpdesk

Work Mode

On-site

Job Type

Full Time

Job Description

As an intern at SvatantraMHFC, your day-to-day responsibilities will include: - Demonstrating a strong knowledge of the PMAY ISS scheme - Utilizing Excel and Google Sheets for efficient data management and reporting - Exhibiting excellent communication skills to engage effectively with customers - Being familiar with essential documents like KYC, income proof, caste certificates, etc. - Contacting customers to collect necessary information for completing the ISS form - Compiling daily MIS reports and ensuring precise record-keeping - Coordinating with internal departments and monitoring pending tasks - Completing online subsidy claim forms and maintaining accurate documentation - Collaborating with the ISS helpdesk to address any issues during the claim submission process Join us at SvatantraMHFC, a micro-housing finance corporation dedicated to providing affordable housing finance to the low-income section with minimal paperwork.,

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Customer Service/Customer Support Internship