Customer Service/Customer Support Internship

0 - 4 years

0 Lacs

Posted:20 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Hotel Management intern at a fast-growing South Indian QSR brand in Mumbai, your role will involve gathering customer feedback, pacifying customers, auditing processes, and coordinating with the outlet Incharge. The internship aims to enhance the overall dining experience and gather valuable insights to improve customer satisfaction. Key Responsibilities: - Interact with customers to ensure a delightful dining experience - Handle and resolve customer concerns promptly and professionally - Conduct daily audits using checklists for kitchen hygiene, wastage control, order delivery, and customer service - Learn the operational flow of a fast-paced food chain Qualifications Required: - Enthusiastic and well-groomed individual - Pursuing Hospitality Management or Hotel Management - Strong communication and customer service skills About the Company: BlueHat Synapse partners with organizations to create and implement business strategies, human resources solutions, talent acquisition, learning & development programs, process automation, and CSR activities.,

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