Customer Service/Customer Support Internship

As an intern at VoiceTree Technologies, your day-to-day responsibilities will include: - Responding to customer queries via calls, emails, and support tickets. - Assisting in resolving issues related to panel access, call reports, and login problems. - Updating ticket statuses and maintaining accurate customer records using Zoho Desk. - Collaborating with the support team to escalate complex issues to relevant departments. VoiceTree Technologies, established in November 2010 by Ankit Jain in New Delhi, India, focuses on making call management simpler and more affordable. The flagship product, MyOperator, ensures seamless reception and management of customer calls, while CODAC handles call automation requirements for businesses. The company envisions a world where every business understands the importance of managing calls to create exponential growth curves. Trusted by over 7000 businesses, MyOperator is India's leading SaaS-based cloud communication platform, recognized as a leader in the country's cloud telephony segment.,