Customer Service/Customer Support Internship

In this role, you will be responsible for the following tasks: - Assist with Customer Inquiries: Respond to customer questions via email, chat, or phone under supervision, ensuring timely and helpful support. - Document Customer Interactions: Maintain accurate records of customer interactions and feedback to help improve service processes. - Support Issue Resolution: Help the customer service team in resolving complaints or technical issues by coordinating with relevant departments. The company you will be working with, BEOM, is an innovative online e-commerce platform based in Gurgaon. BEOM is dedicated to redefining women's fashion by providing the latest trends and timeless styles. Their diverse range of clothing is designed to cater to the dynamic lifestyle of modern women, empowering and inspiring them to feel confident and stylish in their own unique way.,