Customer Service/Customer Support Internship

As an intern at MBD Group, you will have the opportunity to actively listen and understand customer concerns, respond promptly to their needs, and maintain a positive and professional demeanor. It is essential to have a strong knowledge of the company's products and services, be adaptable, and resourceful to provide excellent customer service. Building long-lasting customer relationships will also be a key part of your responsibilities. Key Responsibilities: - Actively listen and understand customer concerns - Respond promptly to customer needs - Maintain a positive and professional demeanor - Have a strong knowledge of the company's products and services - Be adaptable and resourceful - Build long-lasting customer relationships Qualifications Required: - Strong communication skills - Customer service-oriented mindset - Ability to work well in a team - Adaptability and resourcefulness Please note that MBD Group is one of the leading education companies in India with over 6 decades of experience. Under the visionary leadership of the founder, Shri Ashok Kumar Malhotra, the group has diversified into various industries including e-learning, m-learning, skill development, eco-friendly notebooks, paper manufacturing, ICT infrastructure, hospitality, real estate, mall development, and management. With a presence in 3 continents, 30 countries, and 5000 cities, MBD Group is dedicated to providing education to all and aims to create MBD products for every literate person.,