Customer Service/Customer Support Internship

As an intern at the company, your day-to-day responsibilities will include: - Providing exceptional customer service through phone, email, and chat support - Assisting customers with product/services inquiries, order processing, and issue resolution, as well as assistance for service fulfillments - Maintaining accurate records of customer interactions and transactions - Collaborating with the team to ensure timely and effective responses to customer queries - Contributing to improving overall customer satisfaction and retention rates - Utilizing MS-Office and MS-Excel to organize and analyze customer data (preferred) - Continuously striving to exceed customer expectations About the company: The company is India's first and only multi-lingual, localized concierge-style service provider aimed at supporting Indians and companies at large. They help users to get things done on the ground with a high set of standards, offering a wide range of services to run errands for you and your loved ones anywhere in India 24/7.,