Phone Support Jobs – Apply to Latest Phone Support Job Vacancies

Customer Support Executive Linchpin Technologies

0.0 - 3.0 years

0 - 4 Lacs

Mohali, Punjab, India

On-site

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Job Description: We are actively seeking dedicated Customer Support Executives to join our team, handling queries from both domestic and international clients. The ideal candidate will be responsible for providing exceptional service across multiple communication channels including phone calls, chats, and emails. This role offers an excellent opportunity for freshers as well as experienced professionals looking to grow their career in customer service. Key Responsibilities: Manage incoming customer queries through phone, chat, and email promptly and professionally Provide accurate information about products and services to address customer concerns Ensure timely resolution of customer issues while maintaining high service standards Document interactions and follow up as necessary to ensure customer satisfaction Collaborate with internal teams to escalate and resolve complex issues Maintain a positive and customer-centric attitude during all interactions Candidate Profile: Freshers and experienced candidates are welcome to apply Strong problem-solving skills and ability to handle multiple communication channels Ability to work effectively in a team-oriented environment Comfortable working in a dynamic and fast-paced setting Willingness to learn and adapt to new processes and technologies

Posted 1 week ago

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Customer Support Executive Travel Process Linchpin Technologies

0.0 - 3.0 years

0 - 3 Lacs

Kolkata, West Bengal, India

On-site

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Resolve customer concerns via phone and chat ensuring smooth experience Maintain high standards of service and professionalism Required Candidate profile Strong communication and multitasking skills Comfortable with rotational shifts & night shifts Immediate Joiners only UG can apply

Posted 1 week ago

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Customer Service Representative 1 Finance

0.0 - 3.0 years

0 - 3 Lacs

Mumbai, Maharashtra, India

On-site

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Guiding members through their journey with 1 Finance from downloading the application to executing the personal finance advisory plan Educating members on our tools and features to enhance adoption and retention Attending to issues faced during the member lifecycle Support members via the in-app chat service, emails and over the phone throughout the member journey Resolve both routine and complex enquiries in a thorough and expeditious manner, escalating to appropriate teams and individuals as required Address member complaints in a compassionate and patient manner Strive to achieve high member satisfaction by going above and beyond and delivering a WOW member experience every time Motivate and encourage members across the member journey to maximize member satisfaction Collaborating with the rest of the team on new member-centric initiative Proactively review the user journey, find and work upon areas of improvement Excellent written and verbal communication skills and strong command over English language Collaborative and result orientedStructured approach of thinking and executionStrong sense of service orientation and solution driven approach

Posted 1 week ago

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Customer Service Representative 1 Finance

0.0 - 2.0 years

0 - 2 Lacs

Mumbai, Maharashtra, India

On-site

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Posted 1 week ago

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