399 Customer Interactions Jobs

As a Telecaller Intern at Lotlite Technologies, you will have the opportunity to contribute to engaging potential clients, offering consultations, and building strong relationships to support our business development efforts. **Key Responsibilities:** - Manage schedules, appointments. - Maintain records, reports, and documentation related to interviews, and customer interactions. - Assist in office operations and coordinate with internal teams for smooth workflow. - Plan and execute recruitment events, interviews etc. - Schedule and manage client site visits, ensuring a seamless experience. - Act as a primary point of contact for customers, addressing inquiries and follow-ups. - Maintain cus...

As a motivated Sales Executive with experience in the co-operative sector, your role will involve promoting and selling savings, loans, insurance, and agri/dairy-related services. This will require field visits, customer interactions, and meeting sales targets. Key Responsibilities: - Promote co-operative products such as savings schemes, FDs, loans, and dairy/agri services - Approach potential members through field visits, calls, and referrals - Clearly explain products and assist with onboarding - Convert leads into active customers - Maintain regular follow-ups and build relationships - Achieve monthly sales targets - Attend local events to promote services - Stay updated on co-operative ...

Urgent Hiring Customer Service Executive (International BPO / E-commerce) Location : Mulund West, Mumbai Interview Target: Immediate (15 interviews in next 3 days) Shift : Night Shift (US/UK Process) Job Description We are urgently hiring Customer Service Executives for our International E-commerce and BPO processes. This is a high-priority role, and we are looking for candidates with excellent communication skills and the ability to handle international customers professionally. Key Responsibilities Handle inbound/outbound customer interactions for international clients Resolve customer queries via calls, emails, and chat Provide accurate information related to orders, payments, and service...

As a Quality Analyst, your role will involve monitoring, assessing, and enhancing the performance of the calling team to ensure high service quality and customer satisfaction. Your responsibilities will include: - Monitoring and evaluating inbound and outbound calls to assess quality, compliance, and adherence to scripts and procedures. - Scoring calls based on defined quality parameters such as accuracy, empathy, product knowledge, and resolution. - Providing detailed feedback to agents and team leaders to improve their performance and service delivery. - Collaborating with trainers and supervisors to identify training needs and assist in content development. - Maintaining and updating qual...

You will be responsible for coordinating service appointments and follow-ups, communicating with technicians and workshop staff, updating service records, and assisting the service team with parts availability and customer queries. Additionally, you will be preparing daily reports for service performance and customer feedback. Key Responsibilities: - Schedule and manage customer service appointments and follow-ups. - Coordinate with technicians and workshop staff to track progress on vehicle servicing. - Communicate with customers regarding service status, estimated costs, and timelines. - Maintain accurate service records and update databases regularly. - Support the service team with parts...

Role Overview: You will be responsible for overseeing technical records project delivery across multiple clients, ensuring customer excellence, operational efficiency, and revenue growth. Your role involves leading and optimizing team performance, fostering a collaborative and high-performing environment, and strategically allocating resources to meet project priorities. Additionally, you will be driving continuous process improvements to enhance efficiency, compliance, and overall project excellence. Key Responsibilities: - Plan, prioritize, and manage project workloads across multiple clients to ensure seamless execution and alignment with business goals. - Ensure project delivery meets or...

We are seeking an experienced Service Advisor to join our team. The ideal candidate will have a strong background in customer relations, negotiation skills, and techno-commercial knowledge. The role will involve generating revenue by selling labour & spare parts to service customer & providing exceptional customer service, resolving customer complaints, and ensuring timely and efficient service delivery. Location -Chennai - Mount Road, Guindy Industrial Estate, Medavakkam, Perungudi, Sholinganallur Responsibilities Achieving monthly labour & Spare parts Sales Target. Provide exceptional customer service and resolve customer complaints in a timely and efficient manner. Negotiate with customer...

As an Area Sales Manager, you will play a crucial role in representing the brand and product, focusing on driving sales growth, fostering customer engagement, and ensuring correct product usage in clinics within your assigned territory. Your responsibilities will include: - Territory Mapping: Create, maintain, and update a list of all potential customers in your territory. - Potential Mapping: Identify and prioritize customers with the highest conversion potential for focused coverage. - Daily Field Calls Planning: Develop coverage plans and schedule demos/education sessions with technical support. - Carry the right tools for customer interactions and conversions at all times. - Meet and exc...

Role Overview: As an intern at The Sleep Company, you will have the opportunity to join the Sales, Marketing, or Customer Experience teams. This internship provides hands-on experience in real-world business scenarios, mentorship from industry professionals, and the chance to work on impactful projects driving business growth. Key Responsibilities: - Sales & Business Development: - Assist in lead generation, client outreach, and product presentations. - Support the retail sales team with customer interactions and walk-in conversions. - Participate in store activations, customer engagement, and product demos. - Track and report sales performance metrics and insights. - Marketing & Branding: -...

Customer Support Executive - Go Magenta (US Telecom | Blended Process) Location: Noida 60, Uttar Pradesh Shift: Night Shift (US Process) Week Offs: Rotational Offs About the Process: Join our dynamic Go Magenta - US Telecom Blended Process , where youll manage both inbound and outbound interactions with customers. Youll handle queries, resolve issues, and ensure a seamless telecom experience for one of the leading US telecom clients. Key Responsibilities: Handle customer queries through calls, chats, and emails in a professional manner. Provide effective solutions related to telecom services (billing, plans, technical support, etc.). Maintain accurate documentation of customer interactions. ...

As a Field Sales Executive, your role will involve managing on-ground marketing and client acquisition across multiple cities. You will be responsible for field visits, lead generation, and direct sales activities to achieve company targets. Key Responsibilities: - Identify potential clients and generate new business opportunities. - Visit retail outlets, hospitals, clinics, or dealers to promote products and services. - Execute marketing activities, promotions, and brand visibility drives in the assigned area. - Achieve monthly and quarterly sale targets. - Maintain records of customer interactions and sales progress. - Coordinate with the marketing and operations team for on-ground executi...

Responsibilities: Accountability Managing the customer support departments day-to-day functions Implementing customer support processes to enhance customer satisfaction Formulating and revising customer support policies and promote their implementation Informing the team of all new information related to products, procedures, and trends Lead a team of team leads & associates Maintain 100% accuracy on call resolution Need to monitor each interaction happening with customers & provide solutions to CRM tickets & data issues Proactive interactions with customers and work on feedback from them and give an update to the team Work on team appraisals and give inputs to the management team Assessing ...

As a Customer Support Representative, you will be responsible for handling customer queries, issues, and complaints through various channels such as phone, email, chat, or ticketing systems. Your primary tasks will include providing first-level technical support for software, applications, or IT-related services, troubleshooting issues, and escalating unresolved problems to the appropriate technical team. Key Responsibilities: - Guide customers through product usage, installation, and basic troubleshooting. - Maintain accurate records of customer interactions, feedback, and resolutions. - Ensure timely follow-up with customers to resolve issues and ensure satisfaction. - Collaborate with int...

As a financial services provider, MAS Financial Services Limited is looking for a candidate to join their team with the following qualifications: - Experience in Loan Evaluation, Credit Assessment, and Risk Analysis - Proficiency in Financial Documentation and Compliance - Strong interpersonal and communication skills - Ability to conduct Field Visits and Customer Interactions - Proven ability to work independently and make sound financial decisions - Prior experience in the financial services industry is a plus - Bachelor's degree in Finance, Business Administration, or a related field If you possess the above qualifications, you will be responsible for evaluating loans, assessing credit, a...

Role Overview: You should have a positive attitude, a healthy competitive spirit, and a self-driven attitude. UnifyCX is looking for a Sales Associate to join the team. As a Sales Associate, your responsibilities will include managing the sales pipeline end-to-end by consulting, qualifying, and converting potential leads into customers. Members from diverse backgrounds are welcome to join the UnifyCX family, as long as you are coachable, motivated, and resilient. Necessary training and mentorship will be provided to support your success. Key Responsibilities: - Demonstrate excellent interpersonal skills and ability to interact with customers and peers - Be a quick learner with an inquisitive...

As a Sales Associate at UnifyCX, you will play a crucial role in managing the sales pipeline end-to-end. Your responsibilities will include consulting, qualifying, and converting potential leads into customers. To excel in this role, you should have a positive attitude, a healthy competitive spirit, and a self-driven attitude. We are looking for individuals who are coachable, motivated, and resilient, as we offer the necessary training and mentorship to help you succeed. Key Responsibilities: - Have a consultative sales approach by focusing on customer discovery, need analysis, solution pitching, negotiation, and closure through customer interactions via phone, chat, and email. - Ensure sale...

As a Customer Service Representative at our company, your primary responsibilities will include: - Engaging with customers via phone, email, chat, or in-person to address their queries, concerns, and requests. - Developing in-depth knowledge of company products, services, policies, and procedures to provide accurate information to customers. - Listening to customer issues and working diligently to resolve them promptly and efficiently while maintaining a high level of customer satisfaction. - Communicating effectively and professionally with customers, colleagues, and other departments to relay information, resolve issues, and provide updates. - Maintaining detailed records of customer inter...

Role Overview: As a Car Service Advisor at our Coimbatore location, you will play a crucial role in ensuring customer satisfaction throughout the vehicle servicing process. Your primary responsibilities will include acting as the main point of contact for customers, understanding their needs, coordinating with the workshop team, and maintaining communication to ensure timely completion of services. Key Responsibilities: - Act as the primary point of contact for customers visiting the service center. - Understand customer needs and accurately record service requirements. - Provide service estimates, explain repair details, and obtain approvals. - Coordinate with the workshop team to ensure ti...

Role Overview: As an Associate Training Manager, your primary responsibility will be to implement and roll out training workshops and initiatives to positively impact business results. You will be required to plan the monthly training schedule in alignment with Channel priorities and convince the Channel Sales Head and RSMs to implement training modules for team upskilling. Your ability to persuade and influence will be key in this role. Additionally, you will train the Sales Team SPOC on conducting events, using conversation starters and sales tools, and promoting customer interactions for better lead generation and sales conversion. Your role will also involve positively impacting the perf...

As a Delivery Boy at Big Basket in Udyog Vihar, Gurgaon, you will embark on a rewarding journey of delivering groceries, convenience, and satisfaction to every doorstep in the bustling area. **Key Responsibilities:** - Ensure timely and secure grocery deliveries - Foster positive customer interactions - Strictly adhere to designated delivery routes **Qualifications Required:** - No formal education required - Freshers in delivery are welcome to apply Join Big Basket's delivery team to kickstart your delivery journey and be a part of providing exceptional service to customers in Udyog Vihar, Gurgaon.,

As a Junior Sales Executive at our IT industry firm located in Nipaniya, Indore, you will be an integral part of our sales team, supporting senior staff, generating leads, and contributing to revenue growth. Your role is crucial in maintaining client relationships, meeting sales targets, and staying updated on industry trends. Key Responsibilities: - Assist in identifying and pursuing new sales opportunities through cold calling, networking, and inbound lead follow-up. - Build and maintain relationships with potential and existing clients. - Support senior sales executives in client meetings, product presentations, and proposal preparation. - Update CRM systems and maintain accurate records ...

As an IT Sales Intern at our company, you will have the opportunity to kick-start your career in technology sales. You will join us as a Business Development Executive (Intern) and work with a dynamic and supportive team onsite in Lucknow. This paid internship will provide you with valuable hands-on experience, mentorship from seasoned professionals, and real-time exposure to the world of business development. **Key Responsibilities:** - Assist in identifying potential clients and generating leads through research and outreach. - Conduct market research to understand industry trends and client needs. - Support the team in preparing sales materials and presentations. - Learn and use CRM tools...

Promote and sell pharmaceutical products, medical equipment, and medical products to doctors, pharmacists, and hospitals within the assigned territory Conduct regular visits to healthcare facilities and engage with healthcare professionals to present product information and address concerns Offer complete product knowledge, including usage, dosage, and benefits Build strong relationships with healthcare professionals to enhance product awareness and achieve sales targets Actively listen to customer needs and concerns, offering appropriate product recommendations Gather insights on market trends, customer feedback, and competitor activities and report to internal departments Collaborate with ...

As a Principal Support Engineer at Oracle, you will be responsible for delivering post-sales support and solutions to Oracle customers. Your primary focus will be on resolving post-sales non-technical customer inquiries and providing technical assistance with Electronic Support Services. Serving as a key contact for customers, you will play a crucial role in building and maintaining customer relationships with Support. Additionally, you will be expected to provide guidance and support to internal Oracle employees on various customer situations and escalated issues. Your role as a Principal Support Engineer involves offering strategic technical support to ensure the highest level of customer ...

The role involves managing inbound inquiries and qualifying sales opportunities from marketing-generated leads. You will support end-to-end sales cycles by coordinating meetings, preparing proposals, and assisting with contracts. Additionally, developing and nurturing relationships with contacts at banks, credit unions, and fintech companies will be a key responsibility. It is essential to maintain accurate records of customer interactions and pipeline activity using CRM tools. Collaboration with business development, product, and marketing teams to customize sales approaches and messaging is crucial. You will work towards achieving assigned sales targets, lead generation goals, and pipeline...