115 Customer Interactions Jobs

As a Business Development Executive (Intern) in the role of Inside Technical Sales based onsite in Lucknow, you will have the opportunity to kick-start your career in technology sales. Joining a dynamic and supportive team, you will gain valuable hands-on experience through a paid internship that offers mentorship from seasoned professionals and real-time exposure to the world of business development. Your responsibilities will include assisting in identifying potential clients and generating leads, conducting market research to understand industry trends and client needs, supporting the team in preparing sales materials and presentations, learning and using CRM tools effectively, participating in team meetings to contribute ideas, building and maintaining a database of potential clients, shadowing experienced sales professionals, engaging with clients and prospects to build business relationships, and driving sales growth through strategic outreach and innovative tech solutions. To excel in this role, you should be currently pursuing or recently completed a degree in Business, Marketing, Information Technology, or a related field, have a strong interest in sales, business development, and customer engagement, possess excellent verbal and written communication skills, demonstrate eagerness to learn, adapt, and take on new challenges, exhibit basic proficiency in Microsoft Office tools, and maintain a self-motivated, enthusiastic, and confident attitude. As a part of this internship, you will receive a competitive stipend, hands-on experience, and mentorship from experienced sales professionals. You will have the opportunity to develop valuable skills in tech sales and customer relations within a supportive team environment focused on your learning and growth. Additionally, you will have access to resources, tools, and training to aid your professional development, with the possibility of future employment opportunities based on your performance.,

As an enthusiastic Sales Representative, you will be responsible for reaching out to potential customers to introduce and promote our company's diverse range of products and services. Your role will involve handling both outbound and inbound calls, efficiently responding to customer inquiries, and providing comprehensive information to drive sales effectively. It will be your duty to maintain accurate records of all customer interactions and sales-related activities using our CRM system. Meeting or surpassing monthly sales targets and quotas will be a key performance indicator in this role. You will proactively follow up on leads, conduct thorough research to identify promising prospects, and offer product insights to address customer queries and enhance sales opportunities. Fostering and nurturing positive relationships with customers is pivotal to ensure repeat business and customer loyalty. Collaboration with the sales team will be essential for seamless handoffs and to deliver a superior customer experience. Your adeptness in handling customer objections and providing tailored solutions to secure sales will be instrumental in your success. Remaining well-informed about our product line and staying abreast of evolving sales techniques will be crucial for your continuous growth and effectiveness in this role. This position offers a variety of job types including full-time, part-time, permanent, and welcomes freshers to apply. Ideally, you should have at least 1 year of total work experience, and the work location will be in person. Join us in this dynamic environment where your sales acumen and customer-centric approach will play a vital role in driving our business forward and achieving mutual success.,

You will be responsible for utilizing your technical skills in Oracle HCM Cloud, including Fast Formula, BI & OTBI Reports, Value Set, UDT, Personalization, and data loading tools (HDL, HSDL), HCM Extract. With a career level of IC4, you should have at least 5+ Oracle Fusion HCM implementations and support exposure, showcasing hands-on experience in any of the three modules. Your role will require you to possess Human Capital Management business processes knowledge and concepts, allowing you to align product functionality with business processes and provide implementation advice to customers. Having expert skills in SQL and PLSQL is crucial for this position, as well as the ability to offer implementation advice using Oracle SaaS HCM. Strong problem-solving skills, customer interactions, operations management, and innovation orientation are key qualities that you should bring to this role. Collaboration and teamwork are essential, as you will engage with peers within and across teams frequently. Maintaining a strong learning orientation will enable you to stay updated on emerging business and technology trends, applying this knowledge to deliver value to customers consistently. Your flexibility in adapting to a fast-changing business environment is crucial, along with the ability to create and maintain documentation for various activities. Exposure to personalization/Sandbox and knowledge in implementing redwood will be advantageous for this role. Oracle, as a global leader in cloud solutions, values diversity and inclusivity, providing a supportive work environment with competitive benefits and opportunities for professional growth. As part of our commitment to inclusivity, we encourage individuals with disabilities to apply and offer accessibility assistance throughout the employment process.,

We are seeking enthusiastic and driven Field Sales Executives to become part of our dynamic team. As a Field Sales Executive, you will thrive in engaging with customers, possess a strong passion for sales, and demonstrate the ability to work autonomously in the field. Freshers are encouraged to apply for this role as no prior experience is required. The minimum educational qualification for this position is Higher Secondary. This opportunity is open to individuals of all genders within the age range of 18 to 50 years. It has come to our attention that there is a job scam circulating in the name of our organization. We want to clarify that we do not charge any application or processing fees from our candidates during the recruitment process. We urge all potential job applicants to be cautious of any fraudulent activities claiming to be associated with our company. To verify legitimate job openings, please visit our official website or contact us directly at hrsupport@kalyanjewellers.net. Let's work together to ensure a safe and transparent recruitment process for all interested candidates.,

The role of DGM Customer Centricity Head at Godrej Properties Limited (GPL) in Bangalore, India, entails overseeing the end-to-end customer relationship journey and Net Promoter Score (NPS) management. Your responsibilities include managing all aspects of after-sales relationships post the booking stage, ensuring timely sale-related documentation, collections, and resolution of customer issues. You will devise and distribute collection targets based on Annual Operating Plan (AOP) projections, strategize collection projections for the month, and prepare Customer Centricity Budget for the entire customer life cycle. Your operational duties involve supporting new launches, resolving customer issues, and anticipating scenarios that may impact customers on a larger scale. You will also design and execute proactive customer communications to enhance trust and overall NPS scores. In terms of processes, you will focus on adherence, customer life cycle management, complaint resolution, and handling escalations. People development is crucial, and you will ensure team engagement, growth, and self-development through various initiatives and training opportunities. The ideal candidate holds an MBA with 8-10 years of relevant experience and a minimum of 14-15 years in Real Estate Customer Service, with proficiency in stakeholder management, customer interactions, and MS-Office. Key critical skills include expertise in collections management, customer experience management, and establishing processes for smooth handover. Desired behavioral skills encompass strategic thinking, multitasking, people management, strong listening, and analytical abilities. The reporting structure involves reporting to the CC Head for Bangalore. Godrej offers a comprehensive benefits package, including childcare benefits, parental leave, coverage for childbirth and fertility treatment, anti-discrimination policies, mental wellness support, recognition platforms, and flexible work options. The company values diversity and inclusivity as integral parts of its culture, fostering innovation and growth through a diverse workforce. If you are a dynamic professional with a passion for customer-centricity, stakeholder management, and team development, Godrej Properties Limited welcomes your application for the role of DGM Customer Centricity Head. Join us in our mission to deliver excellence, sustainability, and innovation in the real estate industry. Apply now and become a part of the Godrej family.,

As a Sales Representative, your main responsibility will be to make outbound calls to prospective customers in order to introduce and sell our company's products and services. Additionally, you will be handling inbound calls from customers who have inquiries about our products, services, or order statuses. It will be crucial for you to maintain detailed records of all customer interactions and sales activities in our CRM system. In this role, you will be expected to achieve or exceed monthly sales targets and quotas by following up on leads, conducting research to identify potential prospects, and providing product information to answer customer questions and encourage sales. Building and maintaining positive relationships with customers to ensure repeat business will be a key part of your daily tasks. Collaboration with the sales team is essential to ensure smooth handoffs and a positive customer experience. You will also need to handle customer objections effectively and provide appropriate solutions to close sales. Staying up to date with product knowledge and sales techniques will be crucial for your success in this role. This position offers opportunities for full-time, part-time, permanent, and fresher job types. The ideal candidate should have at least 1 year of total work experience, although this is preferred and not mandatory. The work location for this role will be in person. If you are passionate about sales, have excellent communication skills, and enjoy building relationships with customers, we encourage you to apply for this exciting opportunity.,

As a Food Delivery Partner at Swiggy, you have the opportunity to elevate your career while savoring the flavors of success. Join the bustling team at B.T Kawade Road in Pune and be a part of delivering happiness through delectable experiences to our customers. Your role involves ensuring prompt and secure food deliveries, maintaining positive customer interactions, and adhering to designated delivery routes. While prior delivery experience of 0 to 6 months is beneficial, we welcome newcomers who are eager to join our ranks. The salary for this position ranges from INR 20,008 to 40,000 per month on a per-packet basis. To apply for this position, please visit Swiggy's official website and navigate to the Careers section for detailed application instructions.,

As an intern at our organization, your primary responsibilities will include responding to customer queries through phone, email, and chat channels. You will be assisting in resolving complaints and providing suitable solutions to ensure customer satisfaction. Additionally, maintaining customer records, updating databases, and supporting the team in enhancing customer service processes will be part of your day-to-day tasks. Furthermore, you will be expected to gather customer feedback and report valuable insights to the team. To excel in this role, you should possess strong verbal and written communication skills. It is crucial to handle customer interactions with patience and professionalism while demonstrating problem-solving abilities and keen attention to detail. Proficiency in MS Office and CRM tools would be beneficial, but not mandatory. A positive attitude, enthusiasm, and eagerness to learn in a fast-paced environment are highly valued traits in our team. Join us at the International Institute of Data Science and Technology (IIDST), where we are at the forefront of technological education. IIDST is India's leading platform for individuals aspiring to become data scientists and web developers. We take pride in offering a transformative learning experience in the dynamic fields of data science and web development.,

Experience: 1+ Yrs Location: Viman Nagar - Pune Office Time: 09.00 AM to 06.00 PM Roles & Responsibilities: Call new leads received through digital and non-digital advertisements and explain our products and services. Persuade potential customers to subscribe to our services. Answer customer calls professionally to take or cancel orders, or to gather details regarding inquiries or complaints. Maintain accurate records of customer interactions, including inquiries, complaints, comments, and the actions taken. Process orders, forms, and applications efficiently. Follow up with customers to ensure their issues have been resolved appropriately. Escalate unresolved complaints or special requests to the appropriate department for further investigation. Share feedback and suggestions with management based on customer interactions to improve services. Inform the Reporting Manager about recurring or serious issues affecting the customer experience. Proactively suggest improvements to enhance overall customer satisfaction. Ensure all tasks and customer queries are resolved within the defined timelines.

We are seeking a highly articulate and customer-focused International Voice Associate to join KVC Consultants Ltd. In this role, you will be responsible for providing exceptional support and service to our international customers over the phone, resolving their inquiries, and ensuring a positive and professional experience. Roles and Responsibilities: Handle inbound and outbound calls from international customers in a professional and courteous manner. Actively listen to customer inquiries, understand their needs, and provide accurate and comprehensive solutions. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department when necessary. Maintain detailed and accurate records of all customer interactions and transactions in the system. Adhere to company policies, procedures, and quality standards to ensure consistent service delivery. Educate customers on products, services, and processes as required. Strive to achieve first-call resolution whenever possible, ensuring customer satisfaction. Skills Requirement: Excellent verbal communication skills in English, with a clear and neutral accent. Strong active listening skills and the ability to empathize with customer situations. Proven problem-solving abilities and a knack for providing effective solutions. Customer-focused mindset with a strong commitment to delivering exceptional service. Ability to work effectively in a fast-paced environment and manage call volumes. Strong interpersonal skills and a professional demeanor. Basic computer proficiency and ability to navigate customer service software. QUALIFICATION: Bachelor's degree or equivalent practical experience.

We are seeking dynamic individuals for the International Voice/Chat role at KVC Consultants Ltd. In this position, you will be responsible for providing exceptional customer support and resolving inquiries for our international clientele through both voice calls and live chat, ensuring a seamless and positive experience. Roles and Responsibilities: Manage and respond to customer inquiries and issues efficiently across international voice calls and chat platforms . Provide accurate information, troubleshoot problems, and offer effective solutions to customer concerns. Maintain a high level of professionalism, empathy, and courtesy in all customer interactions. Adhere to established service level agreements (SLAs) and quality standards for both voice and chat channels. Document all customer interactions, issues, and resolutions accurately in the designated system. Escalate complex or unresolved issues to appropriate internal teams while ensuring proper follow-up. Continuously update product knowledge and service procedures to provide up-to-date and relevant information to customers. Collaborate effectively with team members and other departments to ensure consistent and high-quality service delivery. Skills Requirement: Excellent verbal communication skills in English , with a clear and professional demeanor for voice interactions. Strong written communication skills in English , with excellent grammar, spelling, and punctuation for chat interactions. Proficient in active listening and empathetic customer engagement. Strong problem-solving and troubleshooting abilities. Ability to multitask, managing both voice calls and chat conversations effectively. Familiarity with customer service software and CRM systems. Customer-focused mindset with a commitment to delivering outstanding service. Adaptability to different customer needs and communication styles. QUALIFICATION: Bachelor's degree or equivalent practical experience.

We are seeking highly motivated Customer Support Associates to join KVC Consultants Ltd. In this role, you will be responsible for managing customer interactions across calls, emails, and chat, ensuring timely and professional service. You will leverage your problem-solving skills and business knowledge to provide first-time resolutions and maintain high customer satisfaction. Roles and Responsibilities: Manage all customer interactions through calls, emails, and chat in a timely and professional manner within agreed service levels. Complete customer requests for new or additional services according to business rules and processes, within defined service levels and accuracy targets, to ensure first-time resolution and avoid repeat contacts or corrective actions. Demonstrate ownership and accountability throughout all customer contact, representing the client in the best possible light and acting as the customer champion. Understand and interpret customer contracts into day-to-day processes and utilize that knowledge in handling requests. Engage with key stakeholders over the phone, via e-mail, or face-to-face when requested, building and developing relationships with these customers and partners. Be flexible to cross-train and support with other complexities in the wider business area. Assist with any other key tasks as requested. Adapt to and thrive in a fast-paced, dynamic environment. Skills Requirement: Communicate clearly and professionally both verbally and in writing. Strong problem-solving skills, including effective questioning and diagnostic abilities. Ability to develop and maintain a network of contacts internally and externally. Understanding of customer contracts and delivery expectations. Effective listening skills and excellent attention to detail. Decision Making: Make decisions mainly based on policy, process, and published business rules and pre-set investment levels. Be empowered to find the best solution for the customer and escalate where this is not possible within defined rules or processes. Business Knowledge: Possess strong knowledge of business and consumer tariffs, products, services, devices, processes, and business rules to achieve single-call resolution and provide the best customer experience at all times. QUALIFICATION: Graduate or equivalent practical experience.

We are seeking a highly articulate and customer-focused International Customer Support Associate (Voice) to join KVC Consultants Ltd. In this role, you will be responsible for providing exceptional support and service to our international customers over the phone, resolving their inquiries, and ensuring a positive and professional experience. Roles and Responsibilities: Handle inbound and outbound calls from international customers in a professional and courteous manner. Actively listen to customer inquiries, understand their needs, and provide accurate and comprehensive solutions. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department when necessary. Maintain detailed and accurate records of all customer interactions and transactions in the system. Adhere to company policies, procedures, and quality standards to ensure consistent service delivery. Educate customers on products, services, and processes as required. Strive to achieve first-call resolution whenever possible, ensuring customer satisfaction. Skills Requirement: Excellent verbal communication skills in English , with a clear and neutral accent. Strong active listening skills and the ability to empathize with customer situations. Proven problem-solving abilities and a knack for providing effective solutions. Customer-focused mindset with a strong commitment to delivering exceptional service. Ability to work effectively in a fast-paced environment and manage call volumes. Strong interpersonal skills and a professional demeanor. Basic computer proficiency and ability to navigate customer service software. QUALIFICATION: Bachelor's degree or equivalent practical experience.

We are seeking dedicated individuals for the Blended Support role at KVC Consultants Ltd. This position involves providing comprehensive customer and technical support through various channels. If you're a fresh graduate or undergraduate with excellent communication skills, available for 24x7 shifts, and ready to join immediately, we encourage you to apply. Roles and Responsibilities: Responding to customer inquiries: Answer questions about products or services, provide information, and offer guidance via phone, email, or chat. Resolving customer issues: Troubleshoot problems, address complaints, and find effective solutions to customer concerns. Providing support: Help customers navigate product features, troubleshoot technical difficulties, and ensure they make the most of their experience. Managing customer interactions: Maintain a positive and professional attitude, actively listen to customer needs, and ensure their satisfaction. Recording and reporting: Document customer interactions, track issues, and provide feedback to improve customer service processes. Skills Requirement: Excellent communication skills, both verbal and written. Strong problem-solving abilities for customer and technical issues. Ability to provide support across various channels (phone, email, chat). Customer-focused mindset with a commitment to ensuring satisfaction. Ability to actively listen and empathize with customer needs. Detail-oriented for accurate documentation and reporting. Additional Requirements: Must not have any exams in the next 6 months. Willingness to work in 24x7 rotational shifts. 5 days working. Both-side cabs will be provided. Immediate joiners are preferred. QUALIFICATION: Graduate or Undergraduate Fresher.

You are a reliable and detail-oriented Cashier being sought to join a mobile retail store in Vadodara. Your responsibilities will include handling cash, card, and UPI transactions accurately, generating daily sales reports, assisting customers at the billing counter, maintaining cleanliness and organization, reconciling the cash register, collaborating with sales staff for a smooth customer experience, and ensuring compliance with company policies. To be successful in this role, you should have a minimum of 6 months of cashiering or retail billing experience, basic knowledge of billing software/POS systems, strong math and communication skills, and be trustworthy and responsible with handling money. A high school diploma or equivalent is required, and preference will be given to candidates with a background in mobile retail or electronics retail. This is a full-time position based in Vadodara, Gujarat. You must be able to reliably commute or plan to relocate before starting work. A higher secondary (12th pass) education is preferred, along with at least 1 year of experience in cashiering. Proficiency in Hindi is also preferred for this in-person role.,

Job Description: As a Supervisor at our company based in Maihar, you will be responsible for overseeing daily operations, managing team performance, ensuring compliance with safety standards and regulations, and coordinating activities between different departments. This is a full-time hybrid role, with the flexibility of working from home. Your role will involve training new employees, handling customer queries and complaints, maintaining accurate records, and ensuring an efficient workflow. To excel in this position, you must possess strong leadership and team management skills. Excellent organizational and time-management abilities are essential to effectively carry out your responsibilities. Handling customer interactions and resolving complaints in a professional manner will be a key aspect of your role. A good understanding of safety standards and regulatory compliance is necessary. Proficiency in maintaining records and documentation is crucial to ensure smooth operations. Effective communication and interpersonal skills are vital for successful collaboration with team members and other departments. Previous experience in a supervisory role within a relevant industry will be advantageous. A Bachelor's degree in Business Management, Operations, or a related field will further support your qualifications for this position. If you are looking for a challenging yet rewarding opportunity to showcase your leadership skills and contribute to the success of our operations, we encourage you to apply for this Supervisor role.,

Identify and pursue new business opportunities through cold calling, networking, and site visits Promote and sell company products/services to new and existing clients Schedule and conduct product demonstrations and client meetings Follow up on leads and maintain active communication with potential clients Meet or exceed monthly and quarterly sales targets Maintain accurate records of sales, customer interactions, and reports Collaborate with internal teams (Support/Accounts/Admin) to ensure smooth service delivery Stay up-to-date with product knowledge and industry trends

You will be responsible for prospecting and generating leads within the domestic market using various channels like cold calling, networking, and referrals. Your main tasks will include conducting research to identify potential customers, understanding their needs and preferences, and presenting our products or services to them, emphasizing features, benefits, and unique selling propositions. It will be your duty to negotiate and close sales deals, ensuring mutually favorable terms and conditions for both the company and the customer. Maintaining accurate records of sales activities, including customer interactions, sales orders, and revenue forecasts, will be crucial. You will collaborate with other team members, such as marketing and customer support, to ensure a seamless customer experience and maximize sales opportunities. Keeping yourself updated on industry trends, market developments, and competitor activities will be essential to identify growth and differentiation opportunities. You will need to provide regular reports to management on sales performance, pipeline status, and market insights. The job types available are full-time and permanent. The benefits include Provident Fund, and the compensation package will be discussed during the interview process. The work schedule will be day shift with weekends off. The ideal candidate should have at least 3 years of experience in cold calling, 2 years of total work experience, and 2 years of experience in sales and as a sales representative. Proficiency in English is preferred. The work location will be in person. (Note: This Job Description is a standard summary and should be written in second person without any headers),

Collections Management Manage and oversee the end-to-end credit control process, ensuring timely collections and minimizing overdue accounts. Monitor customer accounts and follow up on outstanding invoices via calls, emails, and escalation procedures. Maintain accurate records of collections activities and customer interactions. Timely reminder letters to the customers Dispute Resolution & Stakeholder Management Investigate and resolve billing disputes, deductions, and payment discrepancies. Liaise with internal teams (finance, sales, operations) to ensure smooth resolution of customer issues. Negotiate payment plans with customers when necessary, ensuring compliance with company policies. Reporting & Compliance Prepare daily, weekly and monthly reports on accounts receivable (AR) performance, Key Requirements: Education & Experience: Bachelor s degree in Finance, Accounting, Business Administration, or a related field. 2+ years of experience in collections over calls, preferably in a BPO/shared services environment who has managed US based clients. Skills & Competencies: Excellent communication and negotiation skills. Ability to work under pressure, meet deadlines, and manage multiple priorities. Detail-oriented with strong problem-solving skills.

As a Policy Advisor based in Bangalore, you will be responsible for effectively communicating in English and Hindi with customers. Your role will require you to be a quick learner, adept at understanding new systems and processes, and meticulous in your communication to minimize errors. The ideal candidate must possess a minimum of 1 year experience in customer handling across both voice and non-voice processes. You should have a natural inclination towards assisting and serving clients, showcasing active listening, empathy, and patience during customer interactions. In addition, you should have the ability to convert leads into sales without resorting to aggressive tactics, and be skilled in articulating information effectively. This role entails working full-time, including 6 days a week with a rotational week off. Candidates should be comfortable working in rotational shifts, with females scheduled between 9 AM to 8 PM, and males between 9 AM to 9 PM, amounting to 9 hours of work daily. The position requires on-site work at Silk Board location. Requirements: - Proficiency in English and Hindi verbal communication - Quick learner with the ability to adapt to new systems - Detail-oriented with minimal error communication - 1 year of experience in customer handling - Flair for assisting and servicing clients - Active listening, empathy, and patience - Ability to convert leads to sales ethically - Comfortable with rotational shifts Education: - Bachelor's degree preferred Experience: - Telesales: 1 year required - Voice Process: 1 year preferred Language Skills: - Hindi: Required - English: Required Job Type: Full-time Schedule: Rotational shift Work Location: Silk Board, Bangalore Join us as a Policy Advisor, where you will play a crucial role in customer interactions and sales conversion, demonstrating your communication skills and dedication to customer service.,

Responsibilities: Contact potential customers via telephone to introduce our products/services. Explain the features and benefits of our offerings to potential customers. Follow up on leads generated through various channels. Handle customer inquiries and provide relevant information. Maintain accurate records of customer interactions and transactions. Meet daily, weekly, and monthly sales targets. Build and maintain a positive relationship with customers. Collaborate with the sales team to identify opportunities for upselling or cross-selling. Stay updated on product/service knowledge and industry trends. Provide feedback to the management regarding customer concerns and market trends. Requirements: Proven experience as a Telecaller or similar customer service/sales role. Excellent communication skills, both verbal and written. Ability to convince and persuade potential customers. Strong negotiation and interpersonal skills. Good organizational and time management abilities. Ability to work in a fast-paced environment. Basic computer skills and familiarity with CRM systems. High school diploma or equivalent; additional education or certification in sales or marketing is a plus. Fluent in multiple languages is an advantage. Positive attitude and willingness to learn and grow within the role.

You will be responsible for leading and managing the CRM team in the construction sector to ensure high-quality customer interactions. Your role will involve building and maintaining strong relationships with key customers and clients, as well as ensuring the proper use and updating of the CRM software/system. Monitoring CRM data quality, accuracy, and usage across the team will be a key part of your responsibilities. You will also need to identify gaps in customer service processes and suggest improvements, collaborating with sales, marketing, and operations teams to ensure customer needs are met. It is essential that all CRM activities comply with company policies and data protection regulations, and that the confidentiality of customer data is maintained at all times. This full-time, permanent position requires a qualified individual with a degree and 6-10 years of experience. Proficiency in Tamil and English is required for effective communication in Erode. The salary range for this role is between 30000 to 35000/- based on experience. In addition to the competitive salary, you will also receive benefits such as health insurance and Provident Fund. The work schedule involves day and morning shifts, with performance bonuses and yearly bonuses provided. You will be expected to work in person at the designated work location.,

EV -charging Key Responsibilities: Make outbound calls to prospective customers to promote EV charging solutions. Understand customer needs and explain product features and benefits. Maintain accurate records of customer interactions and sales progress. Follow up on leads and close sales efficiently. Achieve daily/weekly targets as set by the team lead.

As a Sales Intern (Full Time) at our onsite location in Lucknow, you will have the opportunity to kick-start your career in technology sales. Join our team as a Business Development Executive (Intern) to gain valuable hands-on experience and work alongside a dynamic and supportive team. This paid internship offers an excellent chance for learning, mentorship from seasoned professionals, and real-time exposure to the world of business development. Your responsibilities will include assisting in identifying potential clients and generating leads through research and outreach. You will conduct market research to understand industry trends and client needs, support the team in preparing sales materials and presentations, and learn to use CRM tools effectively to manage customer interactions. Additionally, you will participate in team meetings, contribute ideas and insights, and build and maintain a database of potential clients. Shadowing experienced sales professionals to understand best practices, engaging with clients and prospects to build meaningful business relationships, and driving sales growth through strategic outreach and innovative tech solutions will also be part of your role. To qualify for this position, you should be currently pursuing or recently completed a degree in Business, Marketing, Information Technology, or a related field. A strong interest in sales, business development, and customer engagement is essential, along with excellent verbal and written communication skills. We are looking for individuals who are eager to learn, adapt, and take on new challenges, possess basic proficiency in Microsoft Office tools, and have a self-motivated, enthusiastic, and confident attitude. As part of this internship, you will receive a competitive stipend, hands-on experience, and mentorship from experienced sales professionals. You will have the opportunity to develop valuable skills in tech sales and customer relations in a supportive team environment focused on your learning and growth. Access to resources, tools, and training will be provided to aid your professional development, with the possibility of future employment opportunities based on performance.,

As a Manager - Training at WorkIndia, you will play a crucial role in developing and delivering effective training programs for our sales teams. Your primary responsibility will be to ensure consistent quality in communication, process adherence, and performance among the sales staff. We are looking for a dynamic individual with deep sales knowledge, exceptional coaching skills, and a metrics-driven approach to performance improvement. Your duties will include designing and implementing training programs tailored for new joiners and existing sales teams. Regular training needs analysis and refreshers will be conducted to enhance performance. Monitoring, assessing, and enhancing the quality of customer interactions across all channels will be a key focus area. Evaluating team performance using metrics such as Conversion Rates, Call Quality, and Compliance will help drive continuous improvement. You will be expected to deliver feedback and coaching to enhance communication, sales pitch, and adherence to processes. Collaboration with Sales, HR, and Ops teams to align training initiatives with business goals is essential. Additionally, preparing reports and presenting insights to leadership on training effectiveness and quality improvement will be part of your responsibilities. The key skills required for this role include a minimum of 3+ years of hands-on sales experience, preferably in a tele-sales or B2C setup. You should have at least 5+ years of proven experience in training and quality, especially for customer-facing or sales teams. A data-driven mindset with proficiency in performance metrics analysis is crucial. Strong communication, presentation, and interpersonal skills are necessary for effective coaching. The ability to identify performance gaps and design targeted interventions is vital. Hands-on experience with CRM & Telephony Systems and Quality Tools will be considered a plus. This position is based in HSR Layout, Bangalore, and the working schedule is 6 days a week. Join us at WorkIndia and be a part of our mission to provide meaningful livelihoods to blue-collar individuals in India and beyond.,