40 Customer Inquiries Jobs

The role based in Palakkad (Vadakkanchery) requires you to identify and qualify potential business loan and gold loan borrowers within the assigned territory. As the Custodian of Loker Set 2Key, you will be responsible for processing loan applications accurately and efficiently, ensuring adherence to company policies and regulations. It is crucial to enter and maintain precise loan account data in our financial management system and process new loan applications in a timely manner. Additionally, you will be tasked with generating and managing loan notices and documents, as well as assisting with customer inquiries related to loan accounts. Your contribution to marketing efforts will involve generating reports and preparing marketing materials. It is essential to maintain a clean and organized work environment. This is a Full-time position with benefits including health insurance and Provident Fund. The work schedule is during the Day shift, and the role requires in-person work at the specified location.,

Experience: 1+ Yrs Location: Viman Nagar - Pune Office Time: 09.00 AM to 06.00 PM Roles & Responsibilities: Call new leads received through digital and non-digital advertisements and explain our products and services. Persuade potential customers to subscribe to our services. Answer customer calls professionally to take or cancel orders, or to gather details regarding inquiries or complaints. Maintain accurate records of customer interactions, including inquiries, complaints, comments, and the actions taken. Process orders, forms, and applications efficiently. Follow up with customers to ensure their issues have been resolved appropriately. Escalate unresolved complaints or special requests to the appropriate department for further investigation. Share feedback and suggestions with management based on customer interactions to improve services. Inform the Reporting Manager about recurring or serious issues affecting the customer experience. Proactively suggest improvements to enhance overall customer satisfaction. Ensure all tasks and customer queries are resolved within the defined timelines.

Key Responsibilities: Respond promptly to customer inquiries via chat platforms Communicate effectively in English, Hindi, and Malayalam, both written and spoken Resolve customer issues with professionalism and accuracy Maintain records of customer interactions and transactions Coordinate with internal teams to ensure prompt resolution of issues Provide accurate, valid, and complete information using the right tools and processes Requirements: Fluent in English, Hindi, and Malayalam (verbal and written) Strong command of written English is a must Good typing speed and computer literacy Customer-oriented attitude with problem-solving skills Education- 12 pass/ Graduate

We are seeking a highly articulate and customer-focused International Customer Support Associate (Voice) to join KVC Consultants Ltd. In this role, you will be responsible for providing exceptional support and service to our international customers over the phone, resolving their inquiries, and ensuring a positive and professional experience. Roles and Responsibilities: Handle inbound and outbound calls from international customers in a professional and courteous manner. Actively listen to customer inquiries, understand their needs, and provide accurate and comprehensive solutions. Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department when necessary. Maintain detailed and accurate records of all customer interactions and transactions in the system. Adhere to company policies, procedures, and quality standards to ensure consistent service delivery. Educate customers on products, services, and processes as required. Strive to achieve first-call resolution whenever possible, ensuring customer satisfaction. Skills Requirement: Excellent verbal communication skills in English , with a clear and neutral accent. Strong active listening skills and the ability to empathize with customer situations. Proven problem-solving abilities and a knack for providing effective solutions. Customer-focused mindset with a strong commitment to delivering exceptional service. Ability to work effectively in a fast-paced environment and manage call volumes. Strong interpersonal skills and a professional demeanor. Basic computer proficiency and ability to navigate customer service software. QUALIFICATION: Bachelor's degree or equivalent practical experience.

We are seeking dedicated individuals for the Blended Support role at KVC Consultants Ltd. This position involves providing comprehensive customer and technical support through various channels. If you're a fresh graduate or undergraduate with excellent communication skills, available for 24x7 shifts, and ready to join immediately, we encourage you to apply. Roles and Responsibilities: Responding to customer inquiries: Answer questions about products or services, provide information, and offer guidance via phone, email, or chat. Resolving customer issues: Troubleshoot problems, address complaints, and find effective solutions to customer concerns. Providing support: Help customers navigate product features, troubleshoot technical difficulties, and ensure they make the most of their experience. Managing customer interactions: Maintain a positive and professional attitude, actively listen to customer needs, and ensure their satisfaction. Recording and reporting: Document customer interactions, track issues, and provide feedback to improve customer service processes. Skills Requirement: Excellent communication skills, both verbal and written. Strong problem-solving abilities for customer and technical issues. Ability to provide support across various channels (phone, email, chat). Customer-focused mindset with a commitment to ensuring satisfaction. Ability to actively listen and empathize with customer needs. Detail-oriented for accurate documentation and reporting. Additional Requirements: Must not have any exams in the next 6 months. Willingness to work in 24x7 rotational shifts. 5 days working. Both-side cabs will be provided. Immediate joiners are preferred. QUALIFICATION: Graduate or Undergraduate Fresher.

The Customer Operation Executive plays a crucial role in ensuring seamless operations and exceptional customer service. Your responsibilities include managing customer inquiries and issues through various channels, collaborating with cross-functional teams to resolve customer issues, developing and implementing customer service policies, analyzing customer feedback for improvements, monitoring customer satisfaction levels, tracking key performance metrics, identifying process improvements, training new representatives, participating in recruitment, ensuring compliance, and implementing necessary changes to enhance the overall customer experience. To qualify for this role, you need a Bachelor's degree in business administration or a related field, proven experience in customer service or customer operations, excellent communication and interpersonal skills, strong problem-solving abilities, effective time management, demonstrated analytical skills, proficiency in CRM software, knowledge of industry best practices, leadership skills, accountability, attention to detail, flexibility, data analysis skills, proactive customer approach, ability to thrive in a fast-paced environment, and a certification in customer service management is a plus. Your skills should include customer service, CRM software, analytical skills, time management, attention to detail, training and onboarding, recruitment and selection, compliance, interpersonal skills, problem-solving, customer inquiries, customer satisfaction, operational efficiency, communication, team leadership, data analysis, process improvements, industry best practices, and a proactive approach.,

Handling Customer Inquiries: Answering questions, providing information, and offering solutions to customer problems. Resolving Complaints: Listening attentively to customer concerns, empathizing with their issues, and taking appropriate action to resolve them. Providing Product/Service Knowledge: Guiding customers on how to use products or services effectively. Maintaining Records: Keeping detailed records of customer interactions, including inquiries, resolutions, and follow-up actions. Collaborating with Other Teams: Working with technical support, sales, and other departments to ensure efficient problem resolution. Ensuring Customer Satisfaction: Focusing on providing a positive and personalized customer experience. Adhering to Company Standards: Following established communication procedures, guidelines, and policie Education- 10+2 and Above Computer Proficiency, English Speaking

If you are looking for a challenge and a real business opportunity, you are at the right place. We have an ambitious and successful growing organization which is constantly looking for new people to work with us. You will enjoy numerous opportunities for professional development, as well as competitive compensation and excellent benefits, whether you're a seasoned professional or recent graduate. If that sounds great, you can fill up the form and send it to us. We will reply if we find your details suitable. If you have any queries, please contact our HR Manager Mr. Somanath. K. Nair at Contact No. 8943036622 or email us at hr@arconhomebuilders.com. Manager/ Executive - Customer Care Job Code: AHFO12 Handle customer inquiries, resolve issues, follow up on leads, and ensure client satisfaction throughout the property buying process. Coordinate with sales and project teams to provide timely updates and maintain strong customer relationships. Qualification: Degree/Diploma with Minimum Experience: 3 - 5 years experience in the same field.,

The Real Estate Telecaller position at Indus Capital & Estate in Delhi, India is a full-time on-site role. As a Real Estate Telecaller, your main responsibilities will include making outbound calls to potential clients, responding to incoming inquiries, scheduling appointments with interested buyers and sellers, providing property information, and managing a client database. Additionally, you will be expected to follow up with clients, comprehend their needs, and present appropriate property solutions. To excel in this role, you should possess excellent verbal communication and interpersonal skills. You must be adept at handling phone conversations and addressing customer queries effectively. The ability to grasp client requirements and align them with available property listings is crucial. Prior experience in customer service or sales would be beneficial, and a basic understanding of real estate market trends is considered advantageous. A self-driven individual with strong organizational capabilities will thrive in this position. Proficiency in utilizing CRM software and database maintenance is also required.,

Responsibilities: Contact potential customers via telephone to introduce our products/services. Explain the features and benefits of our offerings to potential customers. Follow up on leads generated through various channels. Handle customer inquiries and provide relevant information. Maintain accurate records of customer interactions and transactions. Meet daily, weekly, and monthly sales targets. Build and maintain a positive relationship with customers. Collaborate with the sales team to identify opportunities for upselling or cross-selling. Stay updated on product/service knowledge and industry trends. Provide feedback to the management regarding customer concerns and market trends. Requirements: Proven experience as a Telecaller or similar customer service/sales role. Excellent communication skills, both verbal and written. Ability to convince and persuade potential customers. Strong negotiation and interpersonal skills. Good organizational and time management abilities. Ability to work in a fast-paced environment. Basic computer skills and familiarity with CRM systems. High school diploma or equivalent; additional education or certification in sales or marketing is a plus. Fluent in multiple languages is an advantage. Positive attitude and willingness to learn and grow within the role.

Join our growing team at Yaamis Dental Supplies, a reputable provider of quality dental products and equipment. We are currently seeking a dynamic and enthusiastic Indoor Sales Executive to manage walk-in and inbound customer inquiries, establish strong client relationships, and drive sales directly from our office/showroom. This is a full-time position with the following details: **Benefits:** - Cell phone reimbursement **Compensation Package:** - Performance bonus - Quarterly bonus **Schedule:** - Day shift - Monday to Friday - Morning shift **Work Location:** In person **Application Deadline:** 18/10/2024 If you are a motivated individual with a passion for sales and customer service, this role offers an exciting opportunity to contribute to our team and drive business growth. Apply now to be a part of our dedicated team at Yaamis Dental Supplies.,

Are you passionate about e-commerce and social media Join Super Lily Clothings as an e-commerce & social media specialist intern and get hands-on experience in a fast-paced environment! As an intern at Super Lily Clothings, you will have the opportunity to create engaging content for social media platforms to increase brand awareness and drive traffic to the website. You will also assist in the development and implementation of social media marketing strategies to reach target audiences. Monitoring and analyzing social media performance metrics will be part of your responsibilities to identify areas for improvement and growth. Collaboration with the marketing team will be essential to coordinate e-commerce promotions and campaigns. You will also assist in managing online product listings, ensuring accuracy and relevance. Keeping up-to-date on current e-commerce and social media trends will be crucial to make recommendations for improvement. Additionally, providing support for customer inquiries and feedback on social media platforms will be part of your day-to-day tasks. If you're a creative, detail-oriented individual with a passion for all things digital, this internship is perfect for you! Don't miss this opportunity to gain valuable experience and make a real impact in the world of e-commerce and social media. Apply now! About Company: Super Lily Clothings is dedicated to crafting high-quality women's garments that blend timeless elegance with modern fashion. As a leading manufacturer and exporter, the company prides itself on exceptional craftsmanship, innovative designs, and commitment to sustainability.,

We are seeking dynamic and customer-focused Customer Service Representatives to join our Inbound Service Team for an International Voice Process. As a Customer Service Representative, you will handle inbound and outbound calls from international customers, providing accurate and timely resolutions while ensuring customer satisfaction through effective communication and problem-solving skills. You will address customer inquiries, complaints, and service requests professionally and courteously, assisting with product information, billing issues, account updates, and troubleshooting. It is crucial to maintain detailed records of customer interactions in the CRM system and adhere to company policies and guidelines to ensure service quality and compliance. Striving for customer satisfaction and first-call resolution is essential in this role. Key Requirements: - Education: High school diploma or equivalent; Bachelor's degree preferred. - Experience: 1-5 years in customer service or international voice process role preferred. - Excellent Communication Skills: Strong verbal and written communication skills in English. - Customer-Oriented: Ability to empathize, actively listen, and provide effective solutions. - Problem-Solving Skills: Quick thinking and efficient handling of customer concerns. - Tech-Savvy: Basic knowledge of CRM tools, MS Office, and troubleshooting skills. - Flexibility: Willingness to work in rotational shifts, including nights, weekends, and holidays. - Team Player: Strong collaboration and multitasking abilities. As part of our team, you will benefit from the supportive culture that values teamwork, mentorship, and professional development. We offer top-notch employee experiences, training programs, and incentivize team growth. Competitive compensation, annual and spot bonuses, and a focus on recognizing hard work with well-earned rewards are integral to our company culture. You will have the opportunity to contribute to cutting-edge solutions for e-commerce and SaaS businesses, with the stability of a market leader and the hunger for innovation and growth of a start-up. Additionally, you will play an impactful and broad role in key management decisions, critical marketing strategy, and product and user experience decisions. Growth opportunities abound as you learn and grow in our fast-paced, collaborative environment. Comprehensive insurance for health, life, and personal accident is provided. About Silvermine Group: Silvermine Group is the largest and most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Our compliance automation platform is secure, cloud-based, and IRS-certified, assisting over 100,000 customers annually in filing federally required documents accurately, securely, and on time. We pride ourselves on our technology, highly skilled customer support, and relentless focus on product improvement and growth to ensure our customers" equipment stays on the road and their businesses thrive. Apply now at careers@silverminegroup.com to join our team in Bangalore.,

The Spare Parts Executive position is a full-time on-site role based in Delhi, India. As a Spare Parts Executive, you will be responsible for the procurement and inventory management of spare parts. Your duties will include maintaining accurate records, handling customer inquiries and orders, coordinating with suppliers for timely delivery, monitoring stock levels, and ensuring that the parts meet quality standards. To excel in this role, you should have experience in procurement and inventory management, possess strong organizational skills with attention to detail, demonstrate excellent communication and customer service skills, be proficient in using inventory management software, and have the ability to work both independently and collaboratively with a team. Knowledge of spare parts in relevant industries would be advantageous. A Bachelor's degree in business administration, Supply Chain Management, or a related field is desired. If you are someone who enjoys managing spare parts procurement and inventory while ensuring customer satisfaction, this role could be an exciting opportunity for you.,

The Senior Customer Success Manager plays a crucial role in the success of Contlo, a pioneering AI marketing platform dedicated to empowering modern businesses through generative AI technology. As a customer-centric individual with a passion for AI, your primary responsibility will involve ensuring the seamless onboarding and retention of customers, particularly in the D2C and Ecommerce sectors. Your responsibilities will include guiding new customers through the onboarding process, conducting training sessions to maximize platform utilization, and developing a deep understanding of customers" objectives and challenges. Serving as the main point of contact for customer inquiries and concerns, you will proactively engage with customers to identify opportunities for enhanced value and optimization. Collaboration with cross-functional teams such as Sales, Product, and Support is essential to advocate for customer needs and drive product improvements based on customer feedback. Your qualifications should include a Bachelor's degree in Business or Marketing, 5-6 years of customer-facing experience, strong interpersonal and communication skills, and a customer-focused mindset. If you are detail-oriented, organized, and have a background in SAAS startups with exposure to the D2C/Ecommerce industry, we invite you to bring your expertise and dedication to our team at Contlo. Join us in shaping the future of AI-driven marketing and customer success.,

We are seeking a dynamic and customer-focused B 2 B South Sales Head to join our premium Diamond and Gold jewelers Manufacturing team. The ideal candidate will have a passion for Diamond jewellery and gemstones, excellent Multi Lingual communication Required Candidate profile Minimum 10-15 years of retail sales experience, preferably in jewellery, luxury, or fashion retail. Knowledge of gemstones, gold purity, diamond grading, and hallmarking is a strong advantage.

Responsible of meeting the objectives assigned. To receive enquires from the PAN India sales team and understand the customers requirements thoroughly. Gather required data for quote preparation. Build and maintain pricing measurements for decision making processes. Refer to the GET and undercarriage pricing list/ask seniors for permitted costs, then prepare a sales quotation in response to the enquiry after confirming the stock availability on SAP Share the sales quotation with the concerned salesperson Follow up with the sales team on open and closed opportunities Prepare a dispatch note and billing form after the order is placed and share them with the billing department. To maintain and update existing / new quotation databases SAP. Gain a thorough understanding of the engineering spare parts product line Build the right price in line with the company pricing policy from the moment the request is received and assigned to him/her, up to the end of negotiations Prepare sales quotations as per the permissible cost Data management Build and manage strong long-lasting relationships with internal sales team Bachelors/ Masters degree in related field. 2 4 years of sales quotation preparation experience. 2+ years of experience in handling SAP Proven ability to articulate the distinct aspects of products & services Excellent listening, negotiation and presentation skills Excellent verbal and written communications skills Results-oriented with strong analytical skills Excellent in Microsoft Office

As a Voice Process Associate in the pharmaceutical industry, you will be responsible for handling customer inquiries, complaints, and requests through various channels such as emails, calls, and messages. Your role will also involve processing transactions and authorizations efficiently. Key Skills required for this role include: - Ability to respond to customer inquiries promptly and professionally. - Handling customer complaints with empathy and finding suitable resolutions. - Processing transactions accurately and ensuring proper authorization procedures are followed. This is a full-time, permanent position in the Outsourcing/Offshoring sector. As a Voice Process Associate, you will play a crucial role in maintaining high customer satisfaction levels and ensuring smooth operations within the pharmaceutical industry.,

Key Responsibilities: Work with more complex customers to process payments. Prepare statements of accounts for customers. Answer basic and complex customer inquiries. Prepare analysis of accounts. Conduct root cause analysis of late payments and suggest process improvements. Prepare month-end reporting. Participate in and/or lead projects related to Accounts Receivable improvement. Perform other duties as assigned. Perform processing of inventory-related journals. Ensure production and publishing of inventory-related system reports. Create and maintain costing for new parts. Perform calculation of standard rates and update the system where required. Support and complete inventory-related reconciliations. Monitor and follow-up on aged inventory, including inventory with outside service providers. Support inventory valuation process. Support various internal and external cost and inventory audits. Support the annual and quarterly physical inventory and cycle count processes. Complete the analysis of material cost variances, help determine root causes, and prepare recommendations for review. Participate in projects related to inventory and cost improvements. Perform ad hoc duties as required. Perform monthly closing activities. Prepare working for PLI & PSI schemes. Support in audit-related activities. Support any ad hoc requests coming up from the plant. Manage expenses analysis to drive planned improvements, achieve stretch targets, and validate cost savings projects related to manufacturing expenses. External Qualifications and Competencies Competencies: Action oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Drives results: Consistently achieving results, even under tough circumstances. Manages complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Nimble learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder. Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Business Partnering: Collaborates with stakeholders and develops partnerships to drive performance that aligns to organizational goals and strategies; influences the organization by demonstrating knowledge of the business to provide guidance to support the decision-making process and guiding the business towards positive results and organizational alignment; evaluates business environment using measures to mitigate risk and capitalize on opportunities. Financial Internal Controls: Leverages internal control framework by assessing internal controls and developing remediation plans to mitigate financial reporting risks and respond to changing business needs. Additional Responsibilities Unique to this Position Qualifications: High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations. ICWA Inter/CA Inter. This position may require licensing for compliance with export controls or sanctions regulations. Skills and Experience: Requires significant relevant work experience or specialized skills obtained through education, training, or on-the-job experience. Experience in coordination with internal or external suppliers and stakeholders. Proficiency in processing and monitoring supplier orders. Ability to work towards meeting supply plans and adjusting procurement signals. Strong analytical skills for metrics analysis and reporting. Experience with Xelus, GOMS, and aftermarket planning. Competency in using materials planning systems and tools such as Excel, Access, TOAD, OMS, etc. Knowledge of Plan for Every Part (PFEP) principles. Skills in analysis and troubleshooting, inventory management and optimization, and materials KPI management. Oracle SCM knowledge required under PO, Inventory, Order Management (2-3 years). Knowledge/Skills in Inventory Management. Provision - PDD & SLA & AR Reserve. Target File & Receivable Review. CMI Reports / Receivable MIS / Corporate Submission / Business Review / MIS. SD & EMD - Evaluation / Parking / Reversal / Reco. Schedule AR SL GL & NR & Audit - Monthly and quarterly. Credit evaluation & Master Updating (Credit Limit Log). Month-end Activities tracking. AR Team Support. Corporate Solutions. RPA / Automation / MACRO Projects.

Assist the sales team with managing customer inquiries, preparing quotations, and following up on leads and orders. Order Processing Maintain and update customer databases, track sales records, and ensure accurate Sales Documentation

Job Title: Sales Support Executive Company: Minimac Systems Pvt Ltd Location: Viman Nagar, Pune (Work from Office) Department: Marketing Salary: Best in Industry Reports to: Department Head Key Responsibilities: Follow-up Calls & Mails. Respond to customer inquiries and provide product/service information. Coordinate with internal teams. Maintain sales records and generate reports. Follow up on leads, quotations. Support the sales team with scheduling, documentation, and presentations. About Minimac Systems Pvt Ltd Minimac was incorporated in 2012 and is recognized by DPIIT, Ministry of Commerce & Industry (GOI). We offer the best-In-class, versatile, application-compatible, cost-efficient equipment for Lubrication Reliability and Contamination Control. We have established a strong brand and market presence in Asia, the Middle East & Caspian, North Africa, Africa, South-East Asia, and Australia. We are an ISO 9001, 14001, and 18001 certified company. We have recently been awarded the MEA Business Award for the best lubrication reliability & contamination control and best engineering solutions by SME Empowering India. Minimac is a young and dynamic company with 70% of its workforce being in the age bracket of 21-25 years. Website: www.minimacsystems.com

Job Title: Sales Support Executive Company: Minimac Systems Pvt Ltd Location: Viman Nagar, Pune (Work from Office) Department: Marketing Salary: Best in Industry Reports to: Department Head Key Responsibilities: Follow-up Calls & Mails. Respond to customer inquiries and provide product/service information. Coordinate with internal teams. Maintain sales records and generate reports. Follow up on leads, quotations. Support the sales team with scheduling, documentation, and presentations. About Minimac Systems Pvt Ltd Minimac was incorporated in 2012 and is recognized by DPIIT, Ministry of Commerce & Industry (GOI). We offer the best-In-class, versatile, application-compatible, cost-efficient equipment for Lubrication Reliability and Contamination Control. We have established a strong brand and market presence in Asia, the Middle East & Caspian, North Africa, Africa, South-East Asia, and Australia. We are an ISO 9001, 14001, and 18001 certified company. We have recently been awarded the MEA Business Award for the best lubrication reliability & contamination control and best engineering solutions by SME Empowering India. Minimac is a young and dynamic company with 70% of its workforce being in the age bracket of 21-25 years. Website: www.minimacsystems.com

Handle inbound and outbound calls in an international voice process, addressing customer inquiries, issues, and requests promptly and professionally. Utilize your customer handling expertise to provide personalized and satisfactory solutions Required Candidate profile Minimum 1 year of experience in a customer care or voice process role, preferably in an international setting Graduate qualification in any field Excellent communication skills both verbal and written

In this role, you will: Review credit information of loans for companies and industries Respond to customer inquiries, generate status reports for management or bankers and contact available sources of information Perform moderately complex credit investigations on companies and industries Receive direction from Commercial Banking Portfolio Management supervisor and escalate noncompliant issues Ensure credit files are current Interact with the immediate team and Commercial Banking Portfolio Management functional area to review process of companies for providing credits Required Qualifications: 2+ years of financial analysis experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

We are looking for a highly skilled and experienced Legal Receivable Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-5 years of experience in the BFSI industry, preferably with a background in Assets, Inclusive Banking, SBL, Mortgages, or Legal Receivables. Roles and Responsibility Manage and oversee legal receivables, ensuring timely recovery of outstanding amounts. Develop and implement effective strategies to minimize legal receivables and improve cash flow. Collaborate with cross-functional teams to resolve customer disputes and issues related to legal receivables. Analyze and report on legal receivables performance metrics, providing insights for improvement. Ensure compliance with regulatory requirements and internal policies related to legal receivables. Provide excellent customer service, responding to customer inquiries and resolving issues professionally. Job Requirements Strong knowledge of legal principles and practices related to receivables and collections. Experience working with financial institutions, preferably in the BFSI industry. Excellent communication and interpersonal skills, with the ability to work effectively with customers and internal stakeholders. Strong analytical and problem-solving skills, with attention to detail and the ability to meet deadlines. Ability to work in a fast-paced environment, prioritizing multiple tasks and responsibilities. Familiarity with banking software and systems, with the ability to learn new technologies quickly.