109 Customer Inquiries Jobs

As a Sales Support Executive, your role will involve assisting the sales team in managing holiday package sales and travel arrangements to ensure customer satisfaction and contribute to sales closure. Your responsibilities will include: - Assisting the sales team with handling customer inquiries regarding domestic and international holiday packages. - Preparing and sharing customized itineraries, quotations, and proposals for clients. - Coordinating with suppliers such as hotels, airlines, transport providers, and DMCs to secure the best rates and availability. - Supporting in booking flights, hotels, transfers, and activities based on client requirements. - Maintaining timely and professional communication with customers to ensure high satisfaction levels. - Keeping track of leads, follow-ups, and booking confirmations using CRM/Excel trackers. - Providing administrative support to the sales team by handling documentation, invoicing, and generating reports. - Handling basic post-sales support tasks including issuing travel vouchers, confirmations, and making changes to itineraries. - Assisting in resolving client queries and escalating issues when necessary. Please note that this is a full-time position requiring in-person work at the designated location. If you are interested in this opportunity, you can contact the employer at +91 6364465025.,

As a Sales Support Associate, you will play a crucial role in supporting our sales team to achieve success. Your primary responsibilities will include scheduling and preparing the sales team for important meetings and trade shows, as well as ensuring exceptional customer service by acting as a liaison between the sales team and the customers. Key Responsibilities: - Assist in creating sales materials to facilitate sales preparation and success - Coordinate scheduling with clients and sales team members - Take the lead in client correspondence - Manage shipping and delivery processes - Address customer inquiries and resolve issues promptly Qualifications: - Bachelor's Degree or equivalent experience - Customer-service oriented mindset - Proficiency in Microsoft Office Join our team and be a vital part of our sales success by providing valuable support and excellent customer service.,

Are you passionate about content creation and social media marketing Do you have a creative flair and a knack for engaging online audiences Look no further! Fly Media Technology is seeking a dynamic Content and Social Media Marketing intern to join our team. As an intern, you will have the opportunity to work closely with our marketing team to develop and execute innovative campaigns that drive brand awareness and engagement. This hands-on role will allow you to gain valuable experience in the fast-paced world of digital marketing. Selected Intern's Day-to-day Responsibilities Include creating engaging and relevant content for our social media platforms, developing and implementing social media strategies to increase brand visibility and engagement, monitoring and analyzing social media performance metrics to optimize campaigns, collaborating with the marketing team to brainstorm new ideas and initiatives, assisting in managing social media accounts, responding to customer inquiries, staying up-to-date on social media trends and best practices, and contributing to the overall marketing efforts of the company through various projects and tasks. About Company: Flymedia Technology was established in 2011 with the main vision to improve the IT work culture. Flymedia Technology is a Ludhiana-based IT company primarily dealing in website designing, digital marketing, and app development. The company believes in working effectively and efficiently, comprising a team of 20+ members including SEO executives, content writers, graphic designers, and app developers. Flymedia Technology is always on the lookout for professionals, young, and energy-rich individuals who aspire to grow their careers with the company. They aim to create an aesthetic environment for their employees, providing ample opportunities for professional and personal growth. Joining Flymedia Technology will motivate you to put your best foot forward, ensuring client satisfaction.,

The role of Back Office cum Marketing requires 0-2 years of experience and offers a salary range of 15k - 25k. As a Back Office cum Marketing professional, your key responsibilities will include back office duties and basic marketing support. In terms of back office duties, you will be responsible for managing incoming calls, emails, and customer inquiries. It will also be part of your role to maintain organized digital/physical records and update databases such as CRM. Additionally, you will coordinate with various departments and handle routine administrative tasks like scheduling and ordering supplies. Your assistance will be required in documentation, invoicing, and follow-up communications. Regarding basic marketing support, you will assist in creating and scheduling social media content. You will also contribute to the preparation of marketing materials such as brochures, flyers, and digital campaigns. Furthermore, you will support basic market research by gathering data on industry trends, competitors, and customer preferences. Basic graphic design skills using software like Canva, Photoshop, and others will be beneficial in this role. The ideal candidate for this position should be a graduate with a willingness to handle back office duties and provide basic marketing support effectively.,

Booking Hotels/Cars etc. | Handling customer inquiries, resolving issues related to ticketing or reservations

You are an E-Commerce Fulfillment Specialist at Amadora Ice Cream responsible for managing and streamlining order processing, packaging, and dispatch operations for online sales. Your attention to detail and ability to thrive in a fast-paced environment are crucial for success in this role. Your key responsibilities include efficiently processing and fulfilling online orders on platforms like Shopify, Swiggy, Zomato, and Instamart. You will be responsible for ensuring accurate packaging and timely dispatch to uphold product quality. Additionally, you will coordinate with delivery partners to ensure smooth logistics and resolve any issues that may arise. Monitoring inventory levels, handling order tracking, returns, and addressing customer inquiries related to shipments are also part of your responsibilities. You will be expected to identify and implement process improvements to enhance fulfillment efficiency. To excel in this role, you should have at least 2 years of experience in e-commerce fulfillment, logistics, or warehouse operations. Familiarity with Shopify and third-party delivery platforms is considered a plus. Strong attention to detail, the ability to work within tight deadlines, excellent organizational and problem-solving skills are essential. A proactive, customer-focused mindset with a passion for efficiency will set you up for success in this role. This position is located in Bengaluru. If you meet the requirements and are interested in joining a team dedicated to delivering handcrafted, premium ice creams to customers across India, apply now by emailing [your email]. Join us at Amadora Ice Cream and be a part of our journey in the world of e-commerce fulfillment, order processing, and logistics. #Hiring #EcommerceJobs #OrderFulfillment #Shopify #Logistics #AmadoraIceCream,

As an SAP C4C Service Analyst, you will play a crucial role in the implementation, maintenance, and support of the SAP C4C application within our organization. Your main responsibility will involve analyzing business requirements, configuring the SAP C4C application, and ensuring the seamless operation of Customer Service processes. You will act as a subject matter expert in the SAP C4C application, utilizing hands-on experience in various areas such as business partner, material master, RMA, customer inquiries, interactions, and requests. Your role will also involve analyzing and resolving support and enhancement requests, providing level two support on procurement-related applications, and developing meaningful reports and dashboards to provide insights into sales and service performance. Collaboration with other functional areas to implement cross-functional solutions, assisting in integrations of SAP applications with existing and external applications, and ensuring high system performance levels are also key aspects of this role. Additionally, you will be involved in developing and designing documents, functional specifications, test scripts, and supporting activities to mitigate risks and resolve issues. To qualify for this position, you should have a minimum of 3-5 years of progressive SAP experience with a focus on C4C, including at least one full lifecycle C4C implementation in the Service Cloud domain. Additionally, 2 years of SAP Production Support experience, strong written and verbal communication skills, excellent SAP configuration skills, and the ability to collaborate effectively with all levels of the organization are required. A Bachelor's degree from an accredited college or university is also necessary. If you are passionate about SAP C4C and possess the required qualifications and skills, we invite you to join our team and contribute to the success of our organization.,

You will be responsible for addressing customer inquiries, troubles, and feedback in order to enhance the customer experience and maintain a positive relationship between the customer and the business. Your role is crucial for companies that aim to retain customers and build long-term loyalty. This is a full-time, permanent position with day shift and morning shift schedules. Additionally, there is a performance bonus included. The work location for this role is in person. If you are interested in this opportunity, please reach out to the employer at +91 9354364619.,

Job Title: Inside Sales Executive / Telesales Executive - Make outbound calls to prospective clients and introduce our services. - Effectively promote services to generate interest and convert leads into opportunities. - Meet or exceed daily and monthly sales targets. - Address customer inquiries promptly and resolve any issues or concerns. - Identify and qualify leads for business growth and expansion. - Foster and maintain strong, long-term client relationships. Requirements: Degree: Any Experience: Freshers or 1+ years of experience in sales, telesales, telecalling, or a related field. - Strong communication skills and ability to engage effectively with clients. - Goal-oriented with a focus on achieving sales targets. - Positive attitude with a customer-focused approach.

Responding to customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of customer issuesProviding technical guidance to customers and walking them through solutions to resolve their problems Collaborating with development teams to escalate and resolve complex technical issues Maintaining accurate records of customer interactions and issue resolutions in a CRM system Participating in the development and delivery of customer training and support materials Communicating with customers and internal stakeholders to provide status updates on issue resolution Strong technical background and understanding of hardware and software systemsExcellent communication and interpersonal skills Experience with CRM and ticketing systems

• coordinates sales activities, manages customer relationships. • processes orders while ensuring timely and safe delivery, • managing customer inquiries and resolving issues, • liaising with logistics to maintain product quality during transport, Required Candidate profile Graduate Excellent with Computers (specially Excel) 1-4yrs exp. in Perishable food items Must . Location - Faridabad (Prefer nearby)

You will fully manage and optimize the Shopify store, including product listings, pricing, collections, and inventory. You will be responsible for implementing Shopify apps, troubleshooting issues, and enhancing the user experience. Your role involves developing and executing sales strategies, SEO, Google & Meta Ads to increase global traffic. You will oversee order processing, logistics coordination, and handle customer inquiries. Additionally, you will work on email marketing, remarketing campaigns, and integrate social media platforms. Analysis of sales data, customer behavior, and competitor insights will be essential for performance improvement. Collaboration with the marketing & designing team is crucial for success. Your responsibilities will include managing e-commerce sales growth & marketing efforts. The company is a manufacturing company specializing in crafting luxury home bars and high-end pool tables. The products are meticulously designed and handcrafted using premium materials to offer superior quality and timeless elegance for living spaces. Whether customers seek a refined entertainment space or a sophisticated recreational area, the luxury home bars and pool tables are designed to elevate the home experience to new heights.,

Cloudbird Digital Private Limited is a global edtech company operating in 12+ countries. Specializing in content creation for leading edtech companies, serving over 17 educational technology firms, and impacting over 1 million students. The company focuses on integrating innovative learning approaches with K-12 and university education using advanced technology. This internship role for pre-sales at CloudBird Digital, located in Noida, involves day-to-day activities related to sales support and customer inquiries. As a pre-sales intern, you will conduct cold calling to generate leads, engage with potential customers to understand their needs, and introduce products/services. Collaboration with the sales team to achieve set targets, maintaining an accurate customer database, and supporting the pre-sales team with additional tasks are key responsibilities of this position. Freshers are welcome to apply for this role, as no prior experience is required. The role requires excellent communication skills, both verbal and written, the ability to handle rejection positively, strong interpersonal skills, and a proactive attitude. Additionally, good organizational skills and attention to detail are essential for success in this position. The company offers a paid internship with a competitive stipend, providing an opportunity to gain hands-on experience in sales and business development. Mentorship and guidance from industry experts are also available, with the possibility of a full-time role based on performance. The salary offered is up to 3 LPA. Interested candidates can send their resumes to hr@thecloudbird.com or contact the company at 9315000286 for further information.,

As an Assistant in this role, you will play a key part in the sales process by assisting in identifying potential clients and generating leads through market research and networking. You will collaborate closely with the sales team to develop customized sales pitches and presentations for client meetings. Additionally, you will be responsible for managing client relationships, addressing customer inquiries, and concerns, ensuring a high level of customer satisfaction. Your role will involve utilizing MS-Excel to track sales data, analyze performance metrics, and prepare reports for management review. You will also contribute to the development of sales strategies and campaigns to achieve and surpass revenue targets. Participation in sales meetings and training sessions will be essential to enhance your sales skills and deepen your industry knowledge. Working with cross-functional teams, you will coordinate the execution of sales initiatives to deliver seamless client experiences. This position offers opportunities for growth and development in a dynamic sales environment. This is a Full-time role with options for Fresher or Internship positions. The contract length for this role is 6 months. The work schedule is during the Day shift, and the work location is In person. The expected start date for this position is 30/06/2025.,

We are looking for a poised and articulate candidate to cultivate exceptional customer experiences. In this role, you will need to have a welcoming demeanor and comprehensive product knowledge to effectively address customer inquiries. Your dedication to fostering a hospitable environment will play a key role in ensuring customer satisfaction and creating a positive first impression. This is a full-time, permanent position with benefits including cell phone reimbursement, a flexible schedule, health insurance, life insurance, and paid sick time. You will be working day shifts at our in-person work location. In addition to the base benefits, performance bonuses and yearly bonuses are also part of the compensation package. If you are passionate about providing excellent customer service and thrive in a dynamic environment, we would love to have you on our team.,

You will be responsible for supervising and coordinating the daily activities of the sales floor team to ensure smooth operations. Your role will involve overseeing customer service to ensure exceptional assistance is provided consistently. Additionally, you will be monitoring inventory levels and assisting with stock management. Training, mentoring, and evaluating staff performance will be a key part of your responsibilities. You will also be involved in implementing promotional campaigns, maintaining visual merchandising standards, and analyzing sales data to develop strategies for improving sales performance. Handling customer inquiries promptly and resolving any issues in a timely manner is essential. You will collaborate with upper management on store operations and initiatives, ensuring compliance with health and safety regulations. Maintaining a clean, organized, and safe working environment will also be part of your duties. This is a full-time position with a day shift schedule that requires in-person work at the designated location.,

• coordinates sales activities, manages customer relationships. • processes orders while ensuring timely and safe delivery, • managing customer inquiries and resolving issues, • liaising with logistics to maintain product quality during transport, Required Candidate profile Graduate Excellent with Computers (specially Excel) 1-4yrs exp. in Perishable food items Must . Location - Faridabad (Prefer nearby)

As a Customer Service Representative, you will be responsible for making outbound calls to potential and existing customers. You will handle incoming customer inquiries and provide detailed information about mushroom cultivation, kits, and accessories to clarify any doubts. Additionally, you will maintain call logs, update the customer database, and coordinate with the sales and dispatch team for order and delivery updates. You may also assist in basic sales and marketing tasks as needed. This is a full-time position with a day shift schedule and the opportunity for a performance bonus. The ability to commute or relocate to Piravom, Kerala is required for this role. The minimum education requirement is Higher Secondary (12th Pass), and proficiency in English is also required. The work location is in person, and the application deadline is 22/06/2025, with an expected start date of 08/07/2025.,

You will be joining Kerala Cart, a company based in Kharar, Punjab that specializes in offering a diverse range of South Indian grocery items. Your role as a Sales Executive will be crucial in ensuring that our customers receive top-notch service while maintaining the store's inventory and cleanliness. As a Sales Executive at our South Indian Grocery Store, you will handle various tasks such as welcoming and assisting customers, managing inventory, restocking shelves, and ensuring that the store is neat and organized. Moreover, you will play a key role in processing sales transactions, addressing customer queries, and effectively promoting store products to drive sales. To excel in this role, you should possess excellent customer service and communication skills, along with prior experience in sales and retail management. Additionally, the ability to manage inventory, use POS systems, and multitask efficiently are essential. Knowledge of South Indian grocery items would be advantageous, and basic computer proficiency is required. While a high school diploma or equivalent is preferred, your passion for providing exceptional service and promoting quality products will be highly valued in our team.,

This is a full-time on-site role for a Delivery Boy at a well-known Courier Service in Gandhi Nagar. You will be responsible for the day-to-day delivery of packages and documents to various locations within the city. Your key responsibilities will include ensuring the accuracy of deliveries, maintaining a professional and courteous demeanor with customers, and following established delivery protocols and safety guidelines. Additionally, you will be expected to handle customer inquiries and resolve any delivery-related issues that may arise. As a Delivery Boy, you will be entitled to benefits including health insurance and Provident Fund. The work schedule for this role is during the day shift, and there is a performance bonus incentive in place. The ideal candidate for this position would have a Secondary (10th Pass) education qualification. If you are looking for a full-time, permanent role as a Delivery Boy where you will be required to work on-site and interact with customers in person, this opportunity in Gandhi Nagar could be the perfect fit for you.,

Responsible of meeting the objectives assigned. To receive enquires from the PAN India sales team and understand the customers requirements thoroughly. Gather required data for quote preparation. Build and maintain pricing measurements for decision making processes. Refer to the GET and undercarriage pricing list/ask seniors for permitted costs, then prepare a sales quotation in response to the enquiry after confirming the stock availability on SAP Share the sales quotation with the concerned salesperson Follow up with the sales team on open and closed opportunities Prepare a dispatch note and billing form after the order is placed and share them with the billing department. To maintain and update existing / new quotation databases SAP. Gain a thorough understanding of the engineering spare parts product line Build the right price in line with the company pricing policy from the moment the request is received and assigned to him/her, up to the end of negotiations Prepare sales quotations as per the permissible cost Data management Build and manage strong long-lasting relationships with internal sales team Bachelors/ Masters degree in related field. 2 4 years of sales quotation preparation experience. 2+ years of experience in handling SAP Proven ability to articulate the distinct aspects of products & services Excellent listening, negotiation and presentation skills Excellent verbal and written communications skills Results-oriented with strong analytical skills Excellent in Microsoft Office

As a Sales Floor Supervisor, you will be responsible for supervising and coordinating the daily activities of the sales floor team to ensure smooth operations. Your main focus will be on providing exceptional customer service at all times, while also monitoring inventory levels and assisting with stock management. Your role will involve training, mentoring, and evaluating staff performance to maintain high standards within the team. You will be expected to implement promotional campaigns, ensure visual merchandising standards are met, and analyze sales data to develop strategies for improving sales performance. Handling customer inquiries and resolving any issues in a timely manner will be an essential part of your responsibilities. Additionally, you will collaborate with upper management on store operations and initiatives, ensuring compliance with health and safety regulations and maintaining a clean, organized, and safe working environment. This is a full-time position with a day shift schedule, requiring your presence in person at the work location.,

We are seeking dynamic and customer-focused Customer Service Representatives to join our Inbound Service Team for an International Voice Process. As a Customer Service Representative, you will play a key role in handling customer inquiries, providing support, and ensuring customer satisfaction through effective communication and problem-solving skills. Your responsibilities will include handling inbound calls from international customers, providing accurate and timely resolutions, addressing customer inquiries and complaints professionally, and assisting customers with product information, billing issues, account updates, and troubleshooting. It will be essential to maintain detailed records of customer interactions in the CRM system, follow company policies and guidelines for service quality and compliance, and work towards achieving customer satisfaction and first-call resolution. Additionally, you will collaborate with internal teams to escalate unresolved issues and provide feedback for service improvements while staying updated with product knowledge, company policies, and process changes. To be successful in this role, you should have a high school diploma or equivalent (Bachelor's degree preferred), 1-3 years of experience in customer service or an international voice process role, excellent communication skills in English (both verbal and written), a customer-oriented approach with the ability to empathize, actively listen, and provide effective solutions, strong problem-solving skills, basic knowledge of CRM tools, MS Office, and troubleshooting, flexibility to work in rotational shifts including nights, weekends, and holidays, and strong collaboration and multi-tasking abilities as a team player. Joining our team comes with several perks, including a supportive culture that values teamwork, mentorship, and professional development, competitive compensation with bonuses and rewards, opportunities to contribute to cutting-edge solutions for e-commerce and SaaS businesses, the stability of a market leader combined with the hunger for innovation and growth of a start-up, a broad and impactful role in key management decisions and marketing strategies, and growth opportunities with comprehensive health, life, and personal accident insurance. About Silvermine Group: Silvermine Group is the largest and most trusted provider of regulatory compliance services for the heavy trucking and transportation industries. Our compliance automation platform is secure, cloud-based, and certified by the IRS, helping over 100,000 customers annually file federally required documents accurately and on time. We pride ourselves on our technology, highly skilled customer support, and commitment to product improvement and growth, ensuring our customers" equipment stays on the road and their businesses thrive. If you are ready to be a part of our team and make an impact in a fast-paced, collaborative environment, apply now by sending your resume to careers@silverminegroup.com. Location: Bangalore.,

The position available is for a Part-Time Sales & Packaging Assistant in Faridabad, Haryana. We are a growing business that is venturing into online sales and in need of a reliable part-time assistant. Your primary responsibilities will include managing product listings, promoting products online, and aiding in the packaging and labeling of orders. Your tasks will involve: - Listing and updating products - Handling customer inquiries and promoting products on online platforms - Printing shipping labels and affixing product tags - Packaging and labeling orders The ideal candidate should possess some experience in online sales or demonstrate a strong willingness to learn. Familiarity with tools such as Google Docs and social media is preferred. We require someone who is dependable and capable of assisting with light packaging duties. If you are looking to be a part of a dynamic team and are excited about the opportunity to contribute to our online sales expansion, we encourage you to apply for this position.,

You are invited to join our team as a Domestic Tour Packages Sales & Operations Executive at B M The Traveller Choice based in Sumul Dairy, Surat. In this role, you will be responsible for managing end-to-end sales and operations for domestic travel packages, ensuring a seamless experience for our clients from inquiry to post-tour support. Your key responsibilities will include: - Responding to customer inquiries via phone, email, and walk-ins regarding domestic tour packages. - Understanding client requirements and recommending suitable travel options and itineraries. - Creating and sending customized tour quotations, and following up to secure bookings. - Building and maintaining relationships with both B2C and B2B clients. - Meeting monthly sales targets. - Coordinating all aspects of the tour such as hotel bookings, transport, sightseeing, and meals. - Communicating with vendors, service providers, and tour guides for smooth tour execution. - Preparing detailed itineraries, travel documents, and vouchers for clients. - Addressing customer queries, feedback, and complaints throughout and after the tour. - Ensuring all travel arrangements adhere to company policies and meet customer expectations. To qualify for this role, you should have: - A degree in Travel & Tourism or a related field. - Ideally, 1-2 years of experience in domestic tour operations/sales. - Sound knowledge of Indian travel destinations. - Strong communication and negotiation skills. - The ability to multitask and perform well under pressure. - Proficiency in MS Office and travel software like Amadeus, Galileo, etc., if applicable. In return, we offer: - A competitive salary and incentive structure. - Travel perks and opportunities for learning and development. - A supportive work environment focused on your growth. To apply for this position, please email your resume to bmthetravellerchoice@gmail.com or contact us at +919510378218. We look forward to welcoming you to our team!,