Selected Intern's Day-to-day Responsibilities Include Handle inbound calls and chats Help the customers solve their grievances Update and follow all tickets About Company: We are an ecommerce company selling customized goods like customized wallets, gift hampers, flowers, and many more. Show more Show less
Selected Intern's Day-to-day Responsibilities Include Handle inbound calls and chats Help the customers solve their grievances Update and follow all tickets About Company: We are an ecommerce company selling customized goods like customized wallets, gift hampers, flowers, and many more.
About Homafy We are an e-commerce company selling customized goods like wallets, bottles, gift hampers, paintings, and many more. About The Internship The selected intern's day-to-day responsibilities include: Handling calls /queries/requests about products and services for inbound calls effectively. Complaint Management & Solving Customer grievances. Update and follow all tickets. Applying product knowledge in replying to customers. Stipend Rs. 5000/- per month Skill(s) required English Proficiency (Spoken) and English Proficiency (Written) Good convincing power Only Those Candidates Can Apply Who are available for full-time (in-office) internship can start the internship between 5th July'25 and 15th July'25 are available for a duration of 3 months have relevant skills and interests Women wanting to start/restart their careers can also apply. Perks Certificate Letter of Recommendation Informal dress code Free snacks & beverages Number of openings 2
The Customer Service Manager position at Homafy.com is a full-time on-site role where you will be responsible for overseeing day-to-day customer service operations. Your main focus will be ensuring customer satisfaction, managing customer support, and utilizing analytical skills to enhance the overall customer experience. Your effective communication skills will be crucial for coordinating with internal teams and addressing customer issues promptly. To excel in this role, you should possess the following qualifications: - Customer Service Management and Customer Support skills - Experience in guaranteeing customer satisfaction - Analytical skills to assess customer feedback and enhance processes - Excellent communication skills to facilitate coordination and problem-solving - Strong organizational and time management abilities - Experience in the gifting industry would be considered a plus This position offers a salary of Rs. 16,000 per month (In-hand) and is a full-time role that requires you to work from the office located in NSP, New Delhi.,
Selected Intern's Day-to-day Responsibilities Include Handle inbound calls and chats Help the customers solve their grievances Update and follow all tickets About Company: We are an ecommerce company selling customized goods like customized wallets, gift hampers, flowers, and many more.