Customer Service Sales Representative

The Customer Service Manager position at Homafy.com is a full-time on-site role where you will be responsible for overseeing day-to-day customer service operations. Your main focus will be ensuring customer satisfaction, managing customer support, and utilizing analytical skills to enhance the overall customer experience. Your effective communication skills will be crucial for coordinating with internal teams and addressing customer issues promptly. To excel in this role, you should possess the following qualifications: - Customer Service Management and Customer Support skills - Experience in guaranteeing customer satisfaction - Analytical skills to assess customer feedback and enhance processes - Excellent communication skills to facilitate coordination and problem-solving - Strong organizational and time management abilities - Experience in the gifting industry would be considered a plus This position offers a salary of Rs. 16,000 per month (In-hand) and is a full-time role that requires you to work from the office located in NSP, New Delhi.,