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2 Job openings at MatchAwards
About MatchAwards
Customer Service Specialist

India

1 - 3 years

Not disclosed

On-site

Full Time

The ideal candidate loves working with people and proactively solving issues. You will be responsible for assisting customers to leverage business opportunities in the platform. Training will be provided for qualified individuals. Responsibilities Assist customers with profile account set-up via phone, email and chat Assist customers with learning how to use the platform via phone, email and chat Basic knowledge of social media, crypto currency and digital wallets Provide knowledgeable answers to questions about platform functionality & advertising Work with internal departments to meet customer's needs Data entry in various CRM platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Basic understanding of Web 3.0, blockchain and how to use AI Proficient in English Why Apply: If you're motivated to facilitate customer success and thrive in a rapidly growing and cutting edge Tech company, this role is for you. We provide a dynamic workplace that fosters growth and teamwork. Are you ready to be a part of our team and make an impact? Apply now! Show more Show less

Customer Service Specialist

India

3 years

Not disclosed

On-site

Full Time

Customer Service Specialist – Join Our Innovative Tech Team! Are you passionate about helping people and solving challenges in a fast-paced environment? We’re looking for a dedicated individual to support our customers in maximizing platform opportunities. Training will be provided for the right candidate! What You’ll Do: Guide customers with profile setup via phone, email, and chat Educate users on platform navigation through various communication channels Demonstrate foundational knowledge of social media, cryptocurrency, and digital wallets Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Perform data entry across multiple CRM systems What We’re Looking For: 1–3 years of relevant experience Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask, stay organized, and prioritize effectively Familiarity with Web 3.0, blockchain, and AI applications Fluency in English Why Join Us? If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply today! Show more Show less

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