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8 Job openings at MatchAwards
Customer Service Specialist

India

1 - 3 years

Not disclosed

On-site

Full Time

The ideal candidate loves working with people and proactively solving issues. You will be responsible for assisting customers to leverage business opportunities in the platform. Training will be provided for qualified individuals. Responsibilities Assist customers with profile account set-up via phone, email and chat Assist customers with learning how to use the platform via phone, email and chat Basic knowledge of social media, crypto currency and digital wallets Provide knowledgeable answers to questions about platform functionality & advertising Work with internal departments to meet customer's needs Data entry in various CRM platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work Basic understanding of Web 3.0, blockchain and how to use AI Proficient in English Why Apply: If you're motivated to facilitate customer success and thrive in a rapidly growing and cutting edge Tech company, this role is for you. We provide a dynamic workplace that fosters growth and teamwork. Are you ready to be a part of our team and make an impact? Apply now! Show more Show less

Customer Service Specialist

India

3 years

Not disclosed

On-site

Full Time

Customer Service Specialist – Join Our Innovative Tech Team! Are you passionate about helping people and solving challenges in a fast-paced environment? We’re looking for a dedicated individual to support our customers in maximizing platform opportunities. Training will be provided for the right candidate! What You’ll Do: Guide customers with profile setup via phone, email, and chat Educate users on platform navigation through various communication channels Demonstrate foundational knowledge of social media, cryptocurrency, and digital wallets Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Perform data entry across multiple CRM systems What We’re Looking For: 1–3 years of relevant experience Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask, stay organized, and prioritize effectively Familiarity with Web 3.0, blockchain, and AI applications Fluency in English Why Join Us? If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply today! Show more Show less

Customer Service Representative

India

3 years

None Not disclosed

On-site

Full Time

Are you passionate about helping people and implementing solutions in a fast-paced environment? We’re looking for dedicated individuals to support our customers in maximizing platform opportunities. Training will be provided for the right candidate! What You’ll Do: Guide customers with Web3 social media profile setup via phone, email, and chat Assist users with cryptocurrencies and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Perform data entry and analysis across multiple CRM systems What We’re Looking For: 1–3 years of relevant experience Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask, stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English Why Join Us? If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply today!

Customer Service Representative

India

3 years

None Not disclosed

On-site

Full Time

About the Company Are you passionate about helping people and implementing solutions in a fast-paced technical & social media environment? We’re looking for dedicated individuals to support our customers in maximizing opportunities in our AI, blockchain powered, social media platform. Training is provided for competent candidates! We are USA based and time zone is EST. About the Role What You’ll Do: Guide customers with Web3 social media profile setup via phone, email, and chat Assist users with cryptocurrencies and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Qualifications 1–3 years of relevant experience - social media, Crypto and some basic AI Required Skills Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask, stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply Today!

Customer Service Specialist

India

3 years

None Not disclosed

On-site

Full Time

About the Company Are you passionate about helping people and implementing solutions in a fast-paced technical & social media environment? We’re looking for dedicated individuals to support our customers in maximizing opportunities in our AI, blockchain powered, social media platform. Training is provided for competent candidates! We are USA based and time zone is EST. About the Role What You’ll Do: Guide customers with Web3 social media profile setup via phone, email, and chat Assist users with cryptocurrencies and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Qualifications 1–3 years of relevant experience - social media, Crypto and some basic AI Required Skills Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask, stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply Today!

Customer Service Representative

India

3 years

None Not disclosed

On-site

Full Time

About the Company Are you passionate about helping people and implementing solutions in a fast-paced technical & social media environment? We’re looking for dedicated individuals to support our customers in maximizing opportunities in our AI, blockchain powered, social media platform. Training is provided for competent candidates! We are USA based and time zone is EST. About the Role What You’ll Do: Guide customers with Web3 social media profile setup via phone, email, and chat Assist users with cryptocurrencies and connecting their digital wallets Educate users on platform navigation through various communication channels Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Qualifications 1–3 years of relevant experience - social media, Crypto and some basic AI Required Skills Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask, stay organized, and prioritize effectively Familiarity with Crypto, social media, Web 3.0, blockchain, and AI applications Fluency in English

Customer Service Representative (Remote)

India

1 - 3 years

None Not disclosed

Remote

Full Time

Overview: Embark on an exciting journey with our vibrant team as a Remote Customer Service & Support Specialist. This position is perfect for problem-solvers who excel at enhancing customer interactions and delivering excellent service. Join us to make a significant impact through top-notch service. Key Duties: Address customer inquiries and concerns through phone, email, and live chat with empathy and expertise. Provide detailed information about our products, services, and pricing. Work closely with colleagues across various departments to ensure quick and effective resolution of customer issues. Qualifications: 1-3 years of experience in customer service or a related field. Outstanding communication skills, including superb phone manners and clear articulation. Excellent multitasking abilities and the skill to stay organized in a fast-moving environment. Basic knowledge of cryptocurrencies, with comprehensive training provided. Why You Should Apply: If you're driven to positively influence customer relationships and thrive in a nurturing and inventive company, this role is tailor-made for you. We provide a dynamic workplace that fosters growth and makes a real difference. Are you ready to be a part of our team? Apply now!

Customer Service Specialist

India

1 - 3 years

None Not disclosed

Remote

Full Time

Overview: Embark on an exciting journey with our vibrant team as a Remote Customer Service & Support Specialist. This position is perfect for problem-solvers who excel at enhancing customer interactions and delivering excellent service. Join us to make a significant impact through top-notch service. Key Duties: Address customer inquiries and concerns through phone, email, and live chat with empathy and expertise. Provide detailed information about our products, services, and pricing. Work closely with colleagues across various departments to ensure quick and effective resolution of customer issues. Qualifications: 1-3 years of experience in customer service or a related field. Outstanding communication skills, including superb phone manners and clear articulation. Excellent multitasking abilities and the skill to stay organized in a fast-moving environment. Basic knowledge of cryptocurrencies, with comprehensive training provided. Why You Should Apply: If you're driven to positively influence customer relationships and thrive in a nurturing and inventive company, this role is tailor-made for you. We provide a dynamic workplace that fosters growth and makes a real difference. Are you ready to be a part of our team? Apply now!

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