Customer Service Specialist

Job Description

Customer Service Specialist – Join Our Innovative Tech Team! Are you passionate about helping people and solving challenges in a fast-paced environment? We’re looking for a dedicated individual to support our customers in maximizing platform opportunities. Training will be provided for the right candidate! What You’ll Do: Guide customers with profile setup via phone, email, and chat Educate users on platform navigation through various communication channels Demonstrate foundational knowledge of social media, cryptocurrency, and digital wallets Deliver clear, insightful answers about platform features and advertising Collaborate with internal teams to address customer needs effectively Perform data entry across multiple CRM systems What We’re Looking For: 1–3 years of relevant experience Strong phone etiquette, communication, and interpersonal skills Proven ability to multitask, stay organized, and prioritize effectively Familiarity with Web 3.0, blockchain, and AI applications Fluency in English Why Join Us? If you’re driven to empower customer success and thrive in a dynamic, cutting-edge tech environment, this is your opportunity! We offer a collaborative workplace that fuels growth and innovation. Ready to make an impact with our team? Apply today! Show more Show less